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“If you are going to Arenal - You must stay here!” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Granite Bay, California, United States
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“If you are going to Arenal - You must stay here!”
5 of 5 stars Reviewed February 28, 2013

You will walk around scratching your head thinking, "how did they possibly build this place, HERE"

It's in the middle of nowhere, and it's gorgeous. The grounds are huge but there are relatively few rooms. The pools and "springs" are so good people come every day and pay just to use them. Wonderful in every way!

Expensive? Heck yes - but for the one time in your life you go to this place - go big and stay here!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,407 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 28, 2013

We were a family of 10 staying at the Springs during President's week. The hotel is beautiful and the service is superior. In particular, Oscar at the horse stable was fantastic. Victor was our tour guide at the Volcanic National Park--he was extremely knowledgable and caring. He kept the children in our group interested throughout the hike. Our ATV guides, Andrejs and Andres, were also also excellent. The views from the hotel are priceless. All rooms face the Arenal Volcano. The food was good as well. We had three dinners at Las Ventanas, which we preferred over Tres Cascadas. There are so many springs and places to sit that there is no rush to reserve lounge chairs. It is a hotel where you can relax, or spend time with numerous activities, such as horseback riding, tubing, hiking, and much more.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 28, 2013

Visited The Springs Resort and Spa in February with a 2 day pass ($50 p/p). What a beautiful location! We took advantage of the hot springs, pool, bars and restaurants. The hot springs are all labeled with water temperatures, and there are soooo many pools to choose from. There is lower section of pools that we discovered had more people in it, probably due to the slide which was buzzing with children. The bars were conveniently located and offered a full variety of drinks, to include cappuccinos!! Each frozen/mixed drink will set you back $10-$12, but they were good. We had lunch at Tres Cascadas and ALL of our entrees were excellent (chicken sandwich, fish, fish tacos, BBQ sandwich, cheese steak sandwich), good size portions too.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 27, 2013

The hotel is in a beautiful setting with hot spring pools. The rooms are lovely as is the reception and bar area. We had a lovely stay at this hotel. The only negative I have about the hotel is with the food. The restaurant in the evening is very over priced. For 3 main meals (just the meals excluding drink, starters and desserts) it was well over 90 dollars. For the price, and with everything else about the hotel being lovely, I expected lovely food, however both mine, my husbands and my daughters food was not great. I can honestly say that the ribs I had at this restaurant were undoubtedly the worst ribs I have ever tasted. They didn't even taste like meat. I would, recommend that you eat elsewhere on the evening if staying at this hotel. The breakfast was very nice though.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Springfield IL
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

We spent the last couple of nights of our Colette vacation package at the Arenal Spring Resort & Spa. The rooms, grounds and pools are beautiful and employees very friendly. A friend on the tour experienced dentals problems and Lucy Ledezma, client services, personally took us into La Fortuna to find a dentist and pharmacist and & spent several hours with us. We would had a very difficult time without her. An adventure in itself.
The tour mgr, Dravein Cubero, was also very professional and accomadating as well as Collette. The restaurant was great and employees very friendly as well as the rest of the people of Costa Rica. Room was very nice with a view of the Volcano out the front door. Ceiling fan in single story units. All have frig, AC, TV w/ lots of english stations. Hot Spring pools of different temps. Lots of excursions and adventures from hotel. Best prices for souvenirs at oxcart factory, Eloy Alfaro, in Sarchi.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timonium, Maryland
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 24, 2013

Short and sweet....the most amazing place....absolutely gorgeous. The room was large and beautiful with a view you wouldn't believe...hammocks right on the balcony. The springs were around every turn on the pathways that wind thru the resort. If you want an upscale, pamper yourself, escape from reality place...this is the resort for you. Best room I have ever stayed in and the most beautiful resort.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westhampton Beach, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

The Springs Resort and Spa is a must see! The spectacular views of the volcano and the rainforest provide your senses with continual delight while the staff provide you with the utmost professional and courteous service. The many pools offer varying degrees of temperature to satisfy everyone's individual preference while the layout provides for tranquility. The main pool provides for the ultimate mingling and fun complete with a bar and picturesque view of the volcano. My spa treatment left me feeling renewed and rejuvenated. I can't wait to go back!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#5 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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