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“lovely dinner, plus a so-so hot tub with view” 3 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Chapel Hill, North Carolina
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“lovely dinner, plus a so-so hot tub with view”
3 of 5 stars Reviewed February 10, 2013

We only used the dining room and part of the hot springs at "The Springs", and will limit our comments. Dinner was very nice, with an excellent wine; we would have preferred a table with a better view, but one was not offered although I believe they were available. The hot tub is nothing to get excited about, other than the view; 105F in the warmest section and declining from there in other ponds. The locker rooms need maintenance: shower valves do not operate and several of the handles came off in my hand, and there are no suitmate extractors (a plastic bag is not the correct alternative). It happens that the elevator was not working when we arrived; one of us had a mobility problem, resulting in a struggle to get downstairs (a more observant staff member arranged for a golf cart to take us back up; it would have been most welcome on the way down). All in all, this was a good dinner plus a bath.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,277 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
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Grecia, Costa Rica
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2013

I will start of my review with the "bad" things of the hotel
1) The breakfast is not included. So we had to pay $14,99 per person for the buffet. But I have to say, the breakfast is excellent.
2) We had our own hotspring included in the room, but was cold. We had to leave it runnig for at least 2 hours so that it would be warm.

Now to the good things:
1) The design of the mainbuilding is excellent. This whole complex was build very intelligent. It is away from the room's so that there is no unnecessary noise created. But at the same time you just have to walk for 1 minute and you will already be at the complex.
2) The room was perfect. We where staying in the Honeymoon Vista Plus. Is was just perfect.
The women from the cleaning service always made sweet animals out of the towels. As you can see on the photos.
3) The food in the 2 restaurants was perfect. Only once my father ordered a fish and it came completely cold. My father told the waiter that it was cold and the did not charge us for the fish + dessert!
4) The hotsprings are just wonderfull. They are completely natural. There are differnt kind hotsprings with a variation of temperatures.
5) The Springs Wildlife Preserve is an attraction that you can not miss. There are monkeys, tigers and pumas.

Well all in all The Springs and Spa Resort is a very good hotel that you should not miss going to.

Room Tip: Take the Honeymoon Vista Plus it is great!!!!
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2013

This place is stunningly gorgeous! Looking at the volcano from the lagoon pool is majestic. I got the day pass for $50. I only had time for 1 day, but it was worth it. (What a bargain if I'd used 2 days!) Because I went on a Monday, it was not crowded. Loved the various hot springs and found the waterfalls to be like a massage on my back. I've been to other hot springs in USA and they really smell bad...not these! I even did the monkey slide!! Food at The Treetops was delicious plus great views!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stillwater, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

We have never been so enchanted by a resort. From the friendly, personal first greetings to the fond farewell, our 2 night stay was not long enough. Wandering along the lush landscaped paths to get to our Vista Guest Room, we knew we had discovered a truly special hideaway. And THEN we stepped into our room with a breathtaking view of Arenal. The staff was amazing-Donald, bartender; Rudy, cat tour; Marvin and Daniel, tubing. Excellent food. Attention to detail everywhere. We will be back and will send friends.

Room Tip: Even the first floor Vista rooms had wonderful views
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
englewood, NJ, USA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2013

The resort was beautiful, service was superb. We especially loved the vista room with view of volcano, the springs at the river, and the accommodating and attentive staff. The hotel is a bit off the road and not walking distance to La Fortuna. Don't miss the wildlife refuge at the hotel.

Room Tip: Ask for a vista room with a view of the volcano
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springdale, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 4, 2013

My wife and I just returned from Costa Rica where we fell in love with the country and The Springs Resort and Spa. We only spent 4 days at the resort but we wished it could have been much longer. Our room was by far the best room we have ever stayed in and we have been to a lot of destimations and stayed at alot of places through the years. Spacious, immaculant, clean and the attentionn to detail from the lighting, woodwork and flatscreen TV was great! I can't say enoiugh about the view out our large window. It was outstanding. We each had our own hammocks to relax on and the view of the volcano was magnificent. We were treated very special by the bellman, at check-in and by the entire staff including the owner, Lee Banks. The food was also outstanding. We enjoyed the river and looking at the awesome vegitation on site, all 28 pools that were fed by hot springs, the wild birds, monkeys and cats on-site. We also enjoyed horseback riding on the grounds. I must also mention the day triips we took off-site that were recommended by the staff at The Springs Resort. I highly recommend the river rafting through Wave Expeditions as the best day trip for the money we have ever been on, including a great day of rafting and a native home-cooked meal in the afteroon with drinks and dessert. We booked the trip through the conceire on- site at The Springs Resort and we couldn't have been happier. Wow what a trip!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2013

This place was like a trip to paradice, from the grand enterance to the warm reception you receive on check in. The staff was very helpful and spoke excellent English. The entrance was very welcoming very warm and cosy like you livingroom. From there we were taking by gulf carts down to your room even room for your luggage. The rooms were breathtaking very bright and roomy with a view of the Arenal volcano and lush countryside. After settling in we explored and were amazed with all the pools and hot springs. We even had a swim up bar by the way which served the best taco's eiher chicken or beef and enough to share. This place had it all, a wonderful spa, and gym to work off the calories. All the restaurants served excellent food and reasonable priced. Then after swimming and sunning, you can go to Club Rio for horseback riding, tubing on the rapids which was wonderful, kayaking,and zip lining for those brave souls which I wasn,t but did use the tubing and kayaking a lot instead. The hot springs were really relaxing and then they had a evening adventure walk that took you to see the wild animals and the night life. I was surprised again with the weather here, not too hot, no humidity and always a cool breeze. Also we weren,t eaten alive by the bugs here. Every place you went, you were treated like a part of their family. This was one of the most relaxing place just to kick back and do all the things they offered, and just enjoy yourself. I can't say enough about this place just that I can hardly wait to come back as soon as I can. It was one of the best places I have ever been to.

Room Tip: Every room , you were pampered even to the towel animals left by the cleaning staff. There was never...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in La Fortuna de San Carlos
#2 Business Hotel in La Fortuna de San Carlos
#5 Romantic Hotel in La Fortuna de San Carlos
#5 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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