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“A Little Piece of Heaven on Earth” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Chatham, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A Little Piece of Heaven on Earth”
5 of 5 stars Reviewed January 20, 2013

Loved the resort from check in to check out. We drove in on our own so upon arrival they took our car parked it for us we had a tour of the resort and complimentary drink. Rooms were beautiful only complaint would be the mattress is just OK. Springs and pool were beautiful. Restaurants were excellent not overpriced. We went tubing that was a neat experience, we saw a poisonous snake which was pretty big, but our guides were great and handled the situation well. Apparently they don't see them often so no worries. I would recommend this hotel to my friends and family. We only stayed 2 night I would probably like to stay 3 nights next time. We hope to go back one day. You could also tell the hotel must treat their staff well everyone seemed to be so happy and you could tell they really enjoyed their job.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,350 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (350)
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Rochester, New York
Top Contributor
174 reviews 174 reviews
18 hotel reviews
Reviews in 50 cities Reviews in 50 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 19, 2013

I was staying in a boutique hotel and town and wanted a chance to enjoy the hot springs. I was able to get a deal to have 2 days at the Springs with unlimited use of their pools, springs, and animal/water sports park and one free dinne. I never got around to the animal and water sports park. But noticing my surroundings upon checking in and walking around, this place is amazing. I can only imagine what the rooms look like, because the lobby area was amazing. the locker room is nice as well. Had many great hot springs and pools on top of a fantastic view of the volcano. I honestly did not want to leave. It is a ways away from the town-super secluded.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Deerfield Beach, Florida
1 review
5 of 5 stars Reviewed January 19, 2013

Last October, we stayed at The Springs Resort and Spa for 4 days. This resort has to be one of the top ten resorts in the world. In addition to the incredible fine detail in landscape, waterscape, architecture, and interior design, there are numerous ways you can relax and enjoy the Costa Rica experience. The resort has pool scenes second to none. The resort is situated on the side of a mountain with whitewater river activities at the bottoom, naturally fed hot springs rock pools located on the slope of the mountain where you can sit and watch one of the most active volcanos in the world , and the resort with pools, spas, restaurants, etc. at the top of the mountain. Also at the resort, you'll find controlled habitats on display of various animals indigenous to Costa Rica, including 30 cats representing every species of cat in Costa Rica. This eco friendly resort has an extreme emphasis on the preservation of Costa Rican habitat and natural environment.
The rooms at the resort are top of the line equipped with everything you may possibly need on your vacation.
At the resort you can also enjoy horseback riding, river tubing, kayaking, hiking, wall climbing, yoga, ATV'ing and numerous other activities. They thought of everything at this resort for couples, families, or singles. A truly memorable experience.

Room Tip: Every room is great with an amazing view of the volcano.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Santa Barbara, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2013

I was fortunate to experience a 4 day stay at The Springs Resort and Spa in December 2012. I have not experienced a more beautiful property during my world travels than this magnificent development in the Arenal Volcano National Park. The splendor of the rain forest, hot springs, water falls, river and all of its inhabitants have been preserved and protected for all to enjoy. The hotel accommodations, restaurants/food/dining experience, bars, spa, outstanding staff service, outdoor center/wildlife preserve, the views all warrant an A+ rating. In addition, an extensive adventure package is offered to include the hot springs, kayaking, river tubing, horseback riding, mountain biking, ropes course, nature tours, hiking trails, jungle cat and other animal sanctuaries. Your body, mind and soul will be refreshed and recharged at this wonderful property. I commend Mr. Lee Banks, the owner, for his vision and expertise in developing a truly first class vacation destination.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
1 review
5 of 5 stars Reviewed January 15, 2013

My sister and I went with a group of friends and had a blast! We went the first week of October and the weather was phenomenal. Clear views of the volcano, sunny, and cool. The hotel is beautiful, the staff very accommodating, and the food was incredible. The hotel staff arranged all our outings from zip lining, horseback riding, hiking, tubing, yoga by the river, rappelling down waterfalls...we were more than entertained:) When we weren't out doing fabulous activities, we were in the spa or natural hot springs (with a yummy cocktail in hand). I would highly recommend this resort!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Grand Blanc, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2013

My husband and I stayed for 2 nights during our honeymoon- It was amazing! We came in Sept during the "green season" and had the best luck-all the clouds parted and the sun was out all day! Since it was off season, we only spotted 1 other couple the whole time we weret there. One of my favorite memories of our honeymoon was sipping champagne at the in-water pool bar in front of the volcano. The staff was so pleasant and helpful.
Don't forget the leave the main man-reinforced spring area and go find all the numerous hidden natural springs- those were a real treat. Also, don't miss the new Club Adventure area they have! We took a horse tour there- it was a perfect mix of education and fun!
A trip to the spa is definately worth it. My husband and I had the hot stone massages that overlooked the volcano-pure heaven!
We can't wait to go back!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scotts Valley, California
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 9, 2013

My husband, 2 daughters (12yr & 7yr) and son (14yr) spent 4 nights at the Springs over the Holidays. What an amazing hotel! A five star resort in the middle of the rain forest. The views were incredible from every level of the hotel, including our rooms. Numerous hot springs throughout the hotel with 1 swim up bar and 1 monkey water slide that we all enjoyed. If you are planning on visiting Arenal, staying at the Springs is a MUST!

Room-absolutely gorgeous! We stayed in the family suite since their was five of us. It worked perfect. 2 stories. 1 king bed/bath downstairs, 1 king/bath upstairs with a roll away. Big beautiful room with huge windows to look out at Arenal.

Weather-it rains on and off a lot. The rooms have 2 umbrella(you don't need to bring your own), the hotel also sells ponchos if you decide that you need one.

Hot Springs-numerous throughout the resort with beautiful waterfalls, pathways, bars and a water slide.

Game room-great place to hang out at night! Golf simulator, Wii, xbox, numerous boardgames, ping pong table. Pool table and chess right outside the room. The Sushi bar is right outside the game room. It was nice to have a drink at the bar and be able to keep an eye on the kids. Jennifer in the game room was great with the kids!!

Restaurant- Our favorite was the Sushi! Your able to order food from the other 2 restaurants and sit at the sushi bar. That was nice for our family because every night everybody wanted something different. The kids didn't want to sit long. The preferred to be in the game room. Upstairs is the buffet. Great cook to order pasta. We enjoyed the live music! Breakfast was great too. Cook to order omelette & pancakes were our favorite. The views were amazing from each level of the hotel whether you were eating breakfast, lunch or dinner.

Spa- beautiful spa with excellent service! You could easily spend a 1/2 day here!

Club Rio- great addition to the property. We loved the tour of the wildlife preserve. The guides are very knowledgeable. We learned a lot about the animals there. You could spend a whole day there. Horseback riding, wall climbing, lunch on the river, wildlife preserve and tubing/kayaking down the river. Make sure you leave a day for all these activities. Also, around 10am everyday they feed the birds up by the hotel. They put bananas out on the trees and all different types of birds come to eat them.

Staff- the staff was exceptional throughout the hotel. Very professional and accommodating.

Concierge-I highly suggest using the concierge to book all your activities in the area. The reason being. I booked the Sky Trek tour through a tour agency. We must have stopped 3 times before we actually got to Sky Trek. If you book directly through the hotel, you go straight there with all of the other guests.

I suggest staying at least 4 nights at the resort so you can enjoy it. Besides the hotel. Our favorite tour was Pure Trek!! We had so much fun at the Springs and the surrounding area we plan to go back again next year.

Room Tip: Higher floors have better view of the volcano. You can see the volcano from all the rooms, it's...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#3 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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