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The Springs Resort and Spa at Arenal: Traveler Reviews

4.5 of 5
Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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The Springs Resort and Spa at Arenal
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835 reviews from our community

Traveler rating
    673
    100
    40
    14
    8
See reviews for
Families
258
 
Couples
388
 
Solo
8
 
Business
20
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Elegant, friendly and fun!”
5 of 5 stars Reviewed January 8, 2013

My husband, 2 daughters and I just spent the most glorious 4 nights at The Springs. We wish we could have stayed longer! it's absolutely beautiful inside and out. The views of the volcano and surrounding lush green rolling hills are magnificent The rooms are large and very elegant in design. While many likely go there for the thermal baths/pools, there are many other things to do there. We particularly enjoyed our tour through the jungle on horseback. Our guides, Oscar and Nano were especially engaging, pointing out wildlife and interesting plants that we passed. They were so warm and friendly, The horses are small, calm and sure footed. What an amazing way to see the beautiful vast land surrounding the hotel. It was an experience my family and I will never forget!
Cherie B

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Cherie B about The Springs Resort and Spa at Arenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Incredible!”
5 of 5 stars Reviewed January 7, 2013

First class all the way! The rooms - luxurious comfort finished with amazing detail. The view from the room -- ummmm: front row center from your seat/bed/hammock, on your private veranda, of the Arenal volcano. The property -- blended into the Costa Rican landscape --- relaxing pools discreetly placed all around the grounds. Adventure --- Club Rio: FUN, FUN, FUN --- from horseback riding to river tubing to rock-wall climbing to kayaking ---- and then, as if that wasn't enough --- just a short ride to zip-lining, canyoning (repelling) down 150 ft. waterfalls and ATV-ing through the rain forest. But not to worry about that word "rain", I was there in early October and the weather was just perfect - pleasantly cool in the morning and pleasantly warm in the afternoon. My 4 day stay at the Springs and Spa has to rank as one of the most action packed adventure trips I've ever taken --- and I've been on plenty! And somehow or another, I still came home feeling as though I also had a relaxing vacation. I guess it was the easy going environment, excellent service, beautiful room and delicious meals that made up the "relaxing ingredient" to balance out all of the other high-octane activities that I chose to participate in. Head for The Springs! I know I'll be going back again!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 7ContinentsTraveler about The Springs Resort and Spa at Arenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“What to know about the hotel”
4 of 5 stars Reviewed January 6, 2013

Just went to the hotel at Srings and Resort and Spa at Arenal. First, the rainy season is until the end of December. It rains about 300 days in Arenal so understand you may have some bad days. My wife and I just went the first week of January and the weather was great. It is always sunny in the morning and gets cloudy by the end of the day. The grounds of the hotel are beautiful and are kept up. The room was also nice with a new flat screen TV. The hotel employees were great, when we had problems with the bed or other problems in the room the staff took care of all the problems.

The breakfeast at the hotel was great. The only reason why I did not give it one more star was because the food at lunch and dinners were not great. It is a great place for families. Each room has a parking spot in front of it to park a two cars. Also the pool and hot springs were very nice.

This is a good four star hotel for your money. Finally, it is about a 10 dollar cab ride to the nearest city LaFortuna. The town has many places to eat which are cheaper than the hotel.

For activities try the zip-linning.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask GBbaumers about The Springs Resort and Spa at Arenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Beautiful, big resort: see and be seen?”
5 of 5 stars Reviewed January 6, 2013 via mobile

A spectacular and bustling property. Numerous pools of the therapeutic hot springs to choose from. Hotel spans 5 floors. Tons of activities, dining options, etc. Top-shelf. (But I thought our drinks were watered down).

Stayed December 2012, traveled as a couple
Was this review helpful? Yes
Ask Paul K about The Springs Resort and Spa at Arenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palatine, Illinois, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Words cannot describe...”
5 of 5 stars Reviewed January 4, 2013

We wrapped up our honeymoon trip to Costa Rica at The Springs for just two nights and immediately said how we wished we could have stayed longer. The springs/pools feel like you're in the middle of a rain forest, at night especially, but safe and clean. It also felt very private where we were able to spend ample time, day or night, in springs with no one else around. And the views from just about everywhere in the hotel are breathtaking. The view from our room of the volcano was majestic to say the least. We were lucky to be there for some of the sunniest days Arenal sees. The architecture and design is outstanding how the space is built into the natural landscape. And the food and service were exceptional as well. Food/drink were reasonable but our room was pricey due to the time we traveled. All in all, well worth it and a place to travel again for a special occasion.

Room Tip: We stayed in the basic/most affordable room and it was the best place we've stayed in yet, incl...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Melisa R about The Springs Resort and Spa at Arenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenal Springs Resort and Spa
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Additional Information about The Springs Resort and Spa at Arenal

Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Resort And Spa At Arenal Hotel
The Springs Hotel
The Springs Resort And Spa At Arenal Costa Rica/Arenal Volcano National Park
Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in La Fortuna de San Carlos
#2 Luxury Hotels in La Fortuna de San Carlos
#2 Romantic Hotels in La Fortuna de San Carlos
#4 Family Hotels in La Fortuna de San Carlos
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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The Springs Resort and Spa at Arenal
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