My boyfriend and I just returned back from The Hot Springs Resort and Spa after being there 3 nights over Thanksgiving week. It started with our 3 hour scenic car ride from San Jose, which I had arranged with the Hot Springs. Our driver was Rodrigo and he was great! You do have the opition to fly (natureair.com around $100 each way) however, I really did enjoy the drive especially because I have never been to Costa Rica before. But be prepared, the drive can be a bit bumpy and if have past experience with getting car sick, you may want to take something prior to the drive.

Once arriving at the resort, I was very much impressed with the beauty of the resort. Check in was very easy and they provided a 15min mini tour of the hotel that explained to us where dining was, the spa, Club Rio and the hot springs. Once arriving in our room, (vista room) I was very pleased. The room was very spacious, bed was very comfortable and had an impressive view of the volcano. Throughout our trip at the Hot Springs, I'd say we tried a little bit of everything they had to offer. But by far, Club Rio and our Extreme ATV tour was the best experience! Club Rio is located at the base of the resort (you take a 5min bus ride from the lobby, it leaves every 30min). They have many opitions for activities and its located right at the edge of the river in the midst of the rainforest. We tried the horseback riding, hiking and rock climbing. Extremely fun and the instructors and guides were very helpful and friendly. Whats also nice, is that they have restrooms, showers, a restaurant and bar down there as well! With respect to the hot springs, they were great! Not always as hot as what they say they are, but nice, warm and naturally heated by the volcano. In fact, you can see a lot of minerals still in the water. They have several locations for the hot springs all over the resort. Some right next to the main building, some closer to the villas hidden beneath the trees (very romantic) and some all throughout the hiking trails down near Club Rio. Overall, I would say we had a very pleasent experience at the Hot Springs. Great activities, nice rooms and hot springs. I would say the only things they may be able to improve on is, 1) the food, it was hit and miss on certain days. 2) the staff (most were VERY helpful and friendly). However, some seemed a little too casual and I would have appreciated a little more professionalism in their behavior. By far the best staff memeber they have is Will. He is a bartender and works throughout the resort. He is so nice, so friendly and always has a great attitude! Thanks Will!

I am German but living since 20 years in Costa Rica. When my parents came to visit us I wanted to stay with them them for shure a weekend at this wonderful Hotel in La Fortuna, which we love to visit for his exceptional rooms and view and great stuff. Unfortunately I could not share it with them because the night before we were supposed to go there my mother broke her arm. Thanks again to the always friendly stuff who canceled the reservation without any charge even they were entitled to do so. Will be back another day !! Martin F.

Stunning hotel with Exceptional Staff ! Always Friendly & Helpful !
We stayed in 2 different rooms while here, & both were Fantastic !
Incredible Views of the Volcano !
The Buffet & the Treetop Grill were fine restaurants.
Their fine dining restaurant was a bit disappointing.
We had a bat fly around our room 1 night, but the staff looked into it & never saw it again.
We also a cat hang around our patio & catch mice, but you are in the jungle, stuff like this to
be expected. We just went with the flow.
We stayed at a beach hotel after this, & wished we just stayed here.
The People in Fortuna(in town & resort) are so Friendly & Nice.
Thought it was like this all around Costa Rica. Beach hotel staff was cold & unfriendly.
When I come back, I will visit this resort & area again !

On my way home from an awesome trip to Costa Rica - we spent the first 2 days in La Fortuna at the Springs - the staff was awesome, they looked after us and our every need. The rooms were awesome, clean with a private whirl pool with view of the volcano. We didn't realize how lucky we were! We even experienced a town-wide power outage one night - the hotel was cool calm and collected and we enjoyed an eclectic sushi dinner by mobile/ emergency lights- I thought they handled it very well. Only thing I will comment on is the natural springs, which really did not feel natural and left you wondering where the real springs where and trying to find hiking tours if you hadn't pre-booked was a little difficult. But all in all well worth it, I would go again!