I should start by saying that I never actually stayed at Hotel Mi Tierra. I originally booked this through Hostelworld.com which clearly indicated a 24 hour cancellation policy for the hotel. Four days before staying here we had to change our plans and contacted the owner directly so they could have as much advance notice as possible. The owner told me that we would still be charged for our entire reservation as he had a 5 day cancellation policy! His reasoning was that he wasn't responsible for what was listed on Hostelworlds webpage as he had his own web page. I explained that if he didn't want to be responsible for a third party's webpage then he could simply not allow them to book reservations for him. It should be noted that he can provide whatever special terms and conditions he wants on Hostelworlds webpage. I never went to his web page and would have no reason to believe anything other than the terms and conditions listed on the webpage I booked through. He stated quite frankly that he didn't care and would be charging me for both nights of my stay. He did indicate if he booked the rooms then he wouldn't charge me but quite honestly how can you trust the integrity of someone who won't honor the terms and conditions stated through a reputable booking site! I contacted Hostelworld and in the long run they made sure I was not charged for the two nights. I am thankful I had booked though them and would encourage anyone to be wary of this establishment as there is a lack of integrity in the management!
- Official Description (provided by the hotel):
- The best place to stay close to the airport in San José, Costa Rica. Located in Alajuela, only 5 minutes from the airport, but not on the flying route. We are a family business; enjoy our relaxed atmosphere. Hotel and tour services customized trips, cultural and adventure tours. Let us help you on your trip: we are travelers like you. Why going to the traffic and noise of the capital? Stay in relaxed Alajuela, the gateway to: Monteverde, Guanacaste, Arenal, Manuel Antonio, Poás Volcano, and the Pacific Coast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld and HostelBookers so you can book your Hotel Mi Tierra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mi Tierra Hotel
- Hotel Mi Tierra Costa Rica/Alajuela