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“Exactly what we needed” 4 of 5 stars
Review of Hotel Santa Maria Inn

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Hotel Santa Maria Inn
2.5 of 5 Bed and Breakfast   |   4 kms este del aeropuerto internacional San Jose, Costa Rica, Alajuela 20109, Costa Rica   |  
Hotel amenities
Ranked #17 of 53 Alajuela B&B and Inns
London, United Kingdom
1 review
“Exactly what we needed”
4 of 5 stars Reviewed January 25, 2013

My friend and I stayed one night at the Hotel Santa Maria Inn on the home leg of our trip to Costa Rica. Clean, comfortable and well located, we were able to get a good night's rest prior to the long flight home.

Recommended for an overnight stop either when arriving or departing.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santamariainn, Propietario at Hotel Santa Maria Inn, responded to this review, February 1, 2013
Thank you for your valuable feedback. It was a pleasure to serve them.

Pura Vida.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 people have reviewed this hotel

Traveler rating
    39
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    11
    3
    5
See reviews for
19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • English first
  • French first
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English first
Northwest
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 24, 2013

We stayed at the Hotel Santa Maria Inn three times during our 3 week trip to Costa Rica in December 2012 and January 2013. On arrival we were met at the airport and driven to the hotel, which was a very nice way to start our vacation. Rental car agencies are about 5 minutes from the hotel and they picked us up for our rental and dropped us back at the hotel afterwards. Breakfast is full service rather than the standard buffet style so let the staff know when you want to eat and any preferences you have. WIFI worked well but we did have to ask to get the router restarted once. We were also given a lot of good advice for places to visit once we asked about it. As I say in the title, if you need something just ask the helpful staff. The upstairs rooms are nicest and quietest. Everything was fresh and clean for each of our stays.

Room Tip: Upstairs rooms are the nicest.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, B.C.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 30, 2012

If you are a bit hesitant about getting that reliable taxi to a selected hotel when flying into San Jose, Costa Rica, chose Santa Maria Inn, because they will have a driver at the exit gate of the airport when you pass through customs with your name on it and take you straight to to this cute little hotel only about 10 minutes from the airport just outside of the town of Alajuela (the airport is not actually in San Jose). I felt secure and well looked after. The room I had, #7, was for a single person, plain, but with private bath, TV, and clean. In the morning you get the continental breakfast that was included on my Nov. 25, 2012 overnight stay -all for only $60 (and that included the shuttle service back to the airport). I had the chance to briefly meet the couple who run the small hotel (less than 10 rooms). All persons I came into contact with were very courteous and helpful. As you might expect, some understood English better than others, but communicating was really no problem. There's no restaurant within walking distance as you're not in the center of town, so get some food at the restaurant at the airport or bring some with you if you arrive around meal time.

Room Tip: Bring food or eat before you arrive around meal times as there are no restaurants within easy walkin...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santamariainn, Propietario at Hotel Santa Maria Inn, responded to this review, December 4, 2012
Hi:

Thanks for your valuable comments. We are here to serve you. We continue to improve the welfare of our guests. It was a pleasure to serve you.
Pura Vida. !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Orchard, Washington
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 11, 2012

The Hotel Santa Maria is pretty much as it is pictured. It is small, but clean and has everything you need. We chose it because we couldn't find a place that would allow us to bring out miniture poodle. But we had to keep it "in it's jail". Not gonna happen. They also request that you put the used toilet paper into the trash and not the toilet (NGH either). They do have a free shuttle both to and from the airport. Breakfast was as you ordered it. If you speak Spanish, that makes it easier. The room we had was also small, but clean. They would also drive you to a place for dinner, if you needed it. This was a good price with friendly people. Staff did speak English. Long term stays might be tight on space.

Room Tip: Our room had a queen bed that filled the room. Ask about the size and number of the bed(s)
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossville, Tennessee
1 review
5 of 5 stars Reviewed November 1, 2012

Hi:

We were first time from the US, and a bit nervous. The 4 workers (family owned) all treated us with great care. They picked us up twice @ the airport (for a 1 night stay).They speak good English, and all all super friendly.

Sincerely,
Dale & Karen Collins
From Crossville, TN

Room Tip: I don;t know about a fitness room or pool. We got in too late.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 5, 2012

Our flight got in late and fortunately the owners answered the bell at 1040pm. The room was functional and clean. The shower had very little flow, just a little blob of water coming out of the middle. IT was advertised that there was a breakfast from 7am to 10am. We got up at 7 and got ready to go. We had an early meeting in San Jose so at 8am we left. The owners were just getting up and made no offer to make us anything. We were the only guests so maybe they forgot we were there.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santamariainn, Propietario at Hotel Santa Maria Inn, responded to this review, September 7, 2012
Hi, Peter:

Your comments have been very valuable to us, thanks for your positive comments about our property. For the rest, take their opinions and we are always willing to improve.

Pura Vida.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fribourg, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 22, 2012

This hotel is very useful when you have to leave by plane. The owner is very friendly and helpful. There is a nice breakfast and free transfer to the airport. The room has WIFI. We would recommend this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santamariainn, Propietario at Hotel Santa Maria Inn, responded to this review, August 23, 2012
Hi, my friends:

Thanks for your coments. Nice to meet you ! Pura Vida !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Santa Maria Inn

Also Known As:
Hotel Santa Maria Inn Costa Rica/Alajuela
Address: 4 kms este del aeropuerto internacional San Jose, Costa Rica, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #17 of 53 B&Bs / Inns in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Santa Maria Inn 2.5*
Official Description (provided by the hotel):
Santa Maria Inn Hotel in San Jose Airport has 8 comfortable guest rooms in a quiet and accessible location, to give it a stylish, comfortable ambience with a complement of services and information about Costa Rica.7 things to choose us:-Only 7 minutes from San Jose Costa Rica Airport,-Free Airport Shuttle Service-Close to major Car Rental Offices, free shuttle service and Special Deals.-Easy access to main road to every destination in Costa Rica-San Jose Airport and flights information-Comfortable rooms-Homemade breakfast. ... more   less 
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