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“August 2012 Family Vacation to Costa Rica” 5 of 5 stars
Review of Hotel Robledal

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Hotel Robledal
3.0 of 5 Hotel   |   400 Oeste de la Iglesia de El Roble, Alajuela 20104, Costa Rica   |  
Hotel amenities
Ranked #7 of 30 hotels in Alajuela
Columbus, Wisconsin
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“August 2012 Family Vacation to Costa Rica”
5 of 5 stars Reviewed August 8, 2012

We also chose this small hotel from the reviews on TripAdvisor, and we agree with the reviews. Clean and comfortable, with a really tasty breakfast. Best of all, and most important, the people who work there are amazing! They were very helpful with travel tips and advice. But, one story may help to illustrate this better than any other.... As we were getting ready to depart, I was paying our bill, and left my credit card at the desk by accident. I didn't realize my mistake until we had landed in Puerto Jimenez later that day. Fearing the worst, I frantically called VISA from our next stop 24 hours later to put a hold on the card, but found that there were no other charges. In fact, after calling back to Hotel Robledal, they patiently made arrangements for my card to be flown via Sansa the next day to Jimenez, where our hosts found it and delivered it to us! My opinions about the goodness of people in general, and of Ticos in particular, were never higher than during this trip! Thank you, Hotel Robledal!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Mazama, Washington
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2012

We choose this hotel because of the great reviews it got in Tripadvisor. They were spot on. The staff were very friendly and very helpful. We had no itinary for our trip so we ask them and they were very informative. The hotel is only 10 minutes from the airport and they had their own shuttle which was a very nice feature. No question, we would stay there again if and when we return to Costa Rica.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2012

This family owned hotel was such a wonderful surprise for us weary travellers. Our room was beautifully decorated,air conditioned and spotless. The grounds of the hotel are lovely, with a small waterfall and pool. There is also a restaurant (also spotless) where we had dinner. And though breakfast was not included, because we left for an early flight, the hotel had prepared a bag breakfast much to our delight. If you are looking for a place centrally located - where they will provide airport shuttle service (we had a car so didn't need it) we highly recommend it.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorba Linda, California, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 2, 2012

Let me start by telling you this was our first international trip with my husband's extended family- 9 people in total including a 12 year old and not 1, but 2- 15 month old girls (twins)...we were a bit nervous. This hotel set the tone for our vacation! From the complimentary pick up at the airport, car rental shop and grocery store, to the delicious breakfast, the GORGEOUS grounds; everything was absolutely fabulous about Hotel Robledal. The hotel is family owned this family cares about their business, their country and their guests. The grounds and rooms were immaculate and always being cleaned. Showers had hot water which we learned isn't always available in CR. The staff showed us around back of the hotel which included some plants they are growing to sustain the environment and some super awesome caterpillars! The kids loved it. On top of all of that-- they have a pack-in-play (think portable baby crib)- which they let us use for free! Only warning-- beds are a little hard--but not terrible and the goods definitely outweighed this. We will absolutely be back anytime we fly into SJO, this is a great place to stay the night before you head out to explore the beautiful country of Costa Rica!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Robledal_Manager, Propietario at Hotel Robledal, responded to this review, August 3, 2012
Thank you Nichole for your nice comments! Hope to see you and your beautiful family back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 2, 2012

So glad we selected this place. No issues whatsoever transferring from the airport to the hotel.... Emmanuel was right where he said he would be and brought us back to the hotel. Enjoyed a wonderful breakfast the following morning and then Emmanuel gave us a little tour of the garden area and we learned a little about Costa Rican nature/wildlife.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland, United States
1 review
5 of 5 stars Reviewed August 1, 2012

Excellent from the start. They emailed a follow up to make sure their shuttle had the right flight arrival info and it was great from that point forward. Very pleasant rooms with just the right amenities, outstanding staff...from the shuttle driver to the desk attendent to the wait staff, and an evening meal that rivaled the best European 5 star restaurant. This is definitely the hotel we will use on future visits to Costa Rica. Oh and yes, the price was right!!!

Room Tip: They're all good........I said in the single story section and didn't hear a thing.
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2012

Our family of 4, 2 adults, 2 teenage girls, stayed here our last night in Costa Rica. We had a slight communication problem with the owners picking us up from the airport - we had taken public transportation from Arenal to San Jose and I could not communicate that we were at the bus terminal so we ended up taking a cab. The cab ride was 5.00. The place itself is very nice, nice grounds, nice pool, decent size rooms. Once you are on the grounds - you don't leave - we came in late afternoon and the town of Alajuela was starting to look a little scary. We went to there bar - ice cold Imperial and dinner was available at 6:00. The dinner was awesome - bascially Piscado Casado - yum. Our room was ok, not overly clean but ok and beds were ok as well. The pool was nice to lounge by before our flight. The breakfast was really good. They did take us to the airport for our flight out and the driver was very knowlegable about Costa Rica and the area. Overall, nice family run business that is very close to the airport.

Room Tip: Depending on who answers the phone, being able to speak some Spanish is good to be able to communica...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Robledal

Address: 400 Oeste de la Iglesia de El Roble, Alajuela 20104, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Alajuela
#5 Business Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Robledal 3*
Official Description (provided by the hotel):
Our well-situated 15-room hotel is located only three and a half miles away from Costa Rica's main airport, with free shuttle service to accommodate to all flight patterns. Our transportation service reach most of the rental car return offices, and the easy access to the Inter-American Highway makes the Hotel Robledal the perfect stop for travelers exploring Costa Rica’s beaches and national parks or doing business at the nearby free trade areas. Our complimentary breakfast includes the best selection of fresh fruit and costarican coffee. ... more   less 
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Also Known As:
Hotel Robledal Costa Rica/Alajuela

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