This is small hostel. The 6 bed dorm room left me literally climbing over people and their gear each time I came or went. The bunks are pretty high and no ladders, so you better be nimble if you don't check in early enough to score a lower one.
The staff was helpful. The taxi from the airport was only $4, and the free ride back at 6am was good. It's only a couple minutes walk to la radial bus stop, and there were bus helpers there, which made our connection to monteverde easy.
There are two bathrooms for at least a dozen ppl, and one is at the kitchen and everyone sitting around can hear/smell what is goin on inside, which was less than awesome. I wouldn't say it was bad, since it is cheap.... Just too compact for my comfort level.