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“we may have to find a new one night hotel in alajuela” 3 of 5 stars
Review of Hotel Brilla Sol

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Hotel Brilla Sol
3.5 of 5 Hotel   |   El Roble de Alajuela, Alajuela 17274050, Costa Rica   |  
Hotel amenities
Ranked #18 of 30 Hotels in Alajuela
Ottawa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“we may have to find a new one night hotel in alajuela”
3 of 5 stars Reviewed April 2, 2013

We returned recently from our ninth trip to Costa Rica. For most of these trips we have stayed at BrillaSol on our arrival and our day before departure days. We have always found it to be a pleasant place to stay for a night. The people are helpful and friendly, the rooms are clean and adequate, the food is simple, home-cooked fare. We enjoy the pool and garden area, and there is internet access now too. Our arrival day/night worked out fine as usual on this trip, but when we returned about ten days later, we were told that there was a problem with our room...they had given it someone else because they had a large group of students and the place was full. They did not try to contact us ahead of time to let us know. We were told that we would get a discount. We were given a very small, dark room off the reception area with two twin beds. The ceiling was only a little higher than my husband's head. One wall was glass, covered with a see-through curtain, which looked out onto the common computer and T.V. room. There was a T.V. in the room which didn't have cable, only rabbit ears that didn't work. We had use of a very tiny bathroom across the hall. Needless to say, we only stayed in our room to sleep, though this was hard at first because three of the staff were watching the very loud T.V. right outside the glass wall and were also talking loudly. They might as well have been in the room. I felt claustrophobic and was trying not to have a panic attack. Even though the owner apologized and they took $15 off our room rate, I have to say that I hesitate to go back. I can't guarantee that it won't happen again and i really do not want to have the situation repeated. I don't think it's right to give pre-booked rooms away and then not contact you. I think we should be given a guarantee that they won't do it again...and i think we should be given a free night on top of that. I feel badly about this because we enjoyed going to BrillaSol so many times. I felt it was worth letting people know.

Stayed March 2013, traveled as a couple
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133 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
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  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Woodbridge, Va, USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2013

What a great bunch of folks at Brill Sol. Friendly, clean rooms and great food. I just visited again in March 2013 and this was my second visit. I can't say enough about the pleasant atmosphere and great food. I hope one day they will finish their pool area and get it ship shape, but otherwise this is a great place for a day or two on your way to or from the airport.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sask
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 8, 2013

We booked rooms for our arrival and departure at the brillasol back in early fall, the good things are on arrival there was a shuttle to pick us up on time, the rooms were clean and the staff was helpful. On our departure we arrived to find out they oversold rooms to a large group and we then had the option of a cabin with just a bed or a back room next to the kitchen which had a shower and tv at least. We are not fussy people and the price we paid was not overpriced for he discounted the room because of there mistake which was all right and the fact we were leaving early next day we could live with the mistake. We would probably book with them again because of location and price as they did try to help make things better.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaska
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 22, 2013

The day before I was due to arrive in San Jose, I received an email from Brilla Sol that the room I reserved was no longer available. They had a very large university group come in as a class and I suspect my room was given to them. They offered me a "cabina" instead, saying it had no A/C or TV. Since I was only looking for a good night's rest before 24 hours of travel, I said I did not care about those things.

Well.... the cabinas have only screens for windows so my whole family heard every rooster, every dog, every airplane, and the university class talked and laughed in groups until midnight a mere 20 feet from my bed. The worst part was that it was windy and the wood shutters banged against the wall all night long. It sounded like fifty wooden spoons pounding on all the walls at once. Needless to say, none of us slept at all.

We had to walk into the office to use the bathroom, which was open at midnight and at 5:30 a.m., but locked at 3 a.m., creating an uncomfortable situation.

I did not get to try the breakfast because we left at 6 a.m., but the dinner the night before was very good. The shuttle was prompt, the pool was too cold to enjoy and dirty. The grounds were beautiful, with lots of fruit trees. Next time I will stay somewhere else.

Room Tip: The rooms in the main building may be fine, but I would not recommend the cabinas.
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ottawa
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 16, 2013 via mobile

Afordable, dependable, comfy hotel near airport. We've been 4 times to Costa Rica throught San Jose airport and always stayed there. In fact, we were there 3 times before and this time didn't need a hotel near the airport since our flight was so early; we could reach our final destination in one day (Manuel Antonio). But because of bad weather, our flight was very late and we would reach the capital at midnight with no reservation. I emailed them from our transit airport and without proper reservation or credit card info, they were at the airport with a sign with my name on it. Free shuttle to the hotel, took 5 minutes. They kept the reception open for us so we could buy drinks before heading to bed. They woke us up at the perfect time, in time for a great breakfast. Buffet of fruits, bread, cereals, juice and coffee and service of eggs and gallo pinto. And then, free shuttle to the Sansa airstrip for our flight to Manuel Antonio. And all that for an unbeatable price!

The grounds of the hotel is great. Peaceful garden with flowers and fruits trees. Birds. Quiet neibourghood. There is a pool with patio, outdoor restaurant, little path throught the garden, and some kind of large reception area, a covered large table for 20 peoples maybe. The hotel itself is 2 stories with outdoor patio. All the furniture is great big dark wood. The room itsfelf is large with a sinle and a double bed, couch, dresser, armoire, tv, fan. Don't think there was AC, but we don't need it in the mountain like that. The bed were always a little uncomfortable, too soft. That would be my only concern. The batroom is large, with a large shower and hot water. Not recently renovated, but still clean and functional.

To us, for the price, you can't find better hotel that could be so dependable, servicable, easy, comfy, serein. Going in and out of Costa Rica, we will always chose this place.

Stayed February 2013, traveled as a couple
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West Hollywood, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2013

I stayed at this Hotel twice now, and it is a perfect, simple overnight Hotel close by the airport if you don't feel like trekking all the way into the center of town. Very quaint, clean place . Staff is super friendly . You can't beat the price which includes airport transfer and breakfast . It will make your travel easy. The owner is wonderful . I had problems with my credit card, and she let me stay anyway, when I assured her I would pay the next morning . I thought that was very kind .

Room Tip: I liked room 8
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sams_pa
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2012

Whether looking for a place to go that first night after you have arrived late at the airport or wanting a place close to the airport that will be convenient for your escape on the last day in country, the Hotel Brillasol is a great choice. The rates are NOT over the top, the complimentary breakfast in the morning is excellent and they have a shuttle service that can pick-up or deliver to the airport if you organize it ahead of time. That, alone saves quite a lot on the taxi ride. There is an internet cafe conveniently located a couple of blocks away on the main road and a nice suburban community where you can find anything from a pharmacy to a haircut at a reasonable price.

The Employees are always friendly and helpful. They will even advise you on travel and sightseeing plans. This is my preferred first and last stop when I visit Costa Rica.

Room Tip: You can ask to see the room before you select. I have never had a "Bad" room. The garden...
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Brilla Sol

Address: El Roble de Alajuela, Alajuela 17274050, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 30 Hotels in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Brilla Sol 3.5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Brilla Sol Hotel
Hotel Brilla Sol Costa Rica/Alajuela

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