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“Never again” 2 of 5 stars
Review of Hotel Brilla Sol

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Hotel Brilla Sol
3.5 of 5 Hotel   |   El Roble de Alajuela, Alajuela 17274050, Costa Rica   |  
Hotel amenities
Ranked #17 of 30 hotels in Alajuela
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Never again”
2 of 5 stars Reviewed March 25, 2012

The first thing that went wrong was that the complimentary hotel shuttle service from the airport arrived 40 minutes late. Standing alone outside at the airport waiting and waiting and waiting for these people angered me as I saw person after person get picked up by their hotel. I later realized it was because they waited for another couple (whose flight arrived after mine) to pick us up all at once. Better to make me wait than to do two trips.

Once I arrived, the person at the desk said he wanted cash for my room; he didn't want my credit card. MUST PAY IN CASH?! This was not written anywhere and mind you, the couple that came in at the same time as me used their card, hence why I said I'd like to pay with my card, too. Taking advantage of my exhaustion and the fact that I am young and was traveling alone, he continued to demand cash until I reluctantly handed it over. It was literally all I had on me.

The pool was filthy. Every piece of furniture by the pool was mismatching and broken. The grounds needed some major manicuring.

The wireless did not work, and of the two computers in the "lobby" area one connected to the internet and the other did not.

The room was clean enough, but totally bare bones in terms of amenities.

You will not get sleep at this place unless you are ok with sleeping on a landing strip. Yes, this hotel may as well have been on the runway. Honestly, please imagine sleeping right where jets take off and land. I can sleep through everything except that. No sleep for me.

Two stars only because I had a good dinner there. And two of the numerous staff members were friendly.

If you don't heed my warning and stay there, at least demand to pay by credit card. Don't let them rip you off like they did me. Oh, and bring giant noise cancellation headphones so you can sleep.

  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Hanover, NH
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2012

I was helping lead a group of 12 high school students, so it was very lucky to find such a gem as Brillasol- within 10 minutes of the airport, no less. We were welcomed by Willy, an extremely friendly Peruvian who now lives and works in San Jose. Quickly, we were all settled in our simple yet comfortable rooms and being served deliciously fresh fruit juice near the pool. The hotel grounds are surrounded tightly by luscious trees and bushes (and a strong-looking fence/wall on the outside), so it does not feel like you are in the city at all. However, there is still plenty of sun to bathe in poolside. There is a gift shop for any final small gifts that one may need, and the breakfast that they prepare (gallo pinto, fruit, eggs, coffee) is sufficient and very good. Even when we had to rush to the airport at 5:30am one day, they had to-go boxes of a variety of fruit and cups of coffee ready for us before we even got up. I know we will be returning with groups in the future.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KY
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 13, 2012

Fully enclosed, lush, colorful, affordable hotel just minutes from the San Jose airport. We paid $70 for two people, $60 for a single in March, 2012. A free shuttle, taking max. of 15 minutes and no downtown traffic, will deliver you to your plane on time. The hotel has helpful, friendly people; necessities, snacks, and a few souvenirs for purchase. Rooms are large, cool from the strong breezes, with ceiling fans. Doors and windows with screens. Free breakfast was delicious, dinner to order was inexpensive and good. We had trouble regulating the trickle of a shower, temperature oscillating between scalding and cold. The locality offers no shopping or attractions nearby, so is not a good choice for the tourist of San Jose. However, a group of 20 college students, mostly female, were staying here during a volunteer-work vacation, attesting to the safety of the hotel. They traveled daily to their work or sights in a hired van. We were relieved to have this affordable and comfortable option to avoid the San Jose traffic and danger, and arrive at the airport on time.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2012

I must say that the area around the property had me a bit worried as we approached but my misgivings were unfounded. The property was nice (some grounds keeping could have been beneficial) and the staff was friendly and helpful. They even returned our rental car for us since we had an early morning flight. The free shuttle was a definite plus. The only negative was that our room had no AC, luckily it wasn't too hot.

  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Largo, Florida
1 review
1 of 5 stars Reviewed February 8, 2012

Where do I start?? We stayed here our last night in Costa Rica before our flight the next day. No AC and it was hot! There is so much noise it is almost impossible to sleep. Lots of feral cats wander the property making noise all night, dogs barking, roosters crowing, planes overhead. I find it hard to believe tripadvisor ever rated this one, and a 4 star at that! Must have been when it was brand new! I ended up with what I am assuming were flea bites on my ankles that I had an allergic reaction to. Probably from all the cats wandering around. Still contending with the bites almost a week later.
Bathroom was gross, mold growing all over, and when you flushed the toilet it sounded like an air raid siren. Beds, linens and pillows were terrible!!
The only bright spot at this hotel was the restaurant and its staff. Food was decent and hot and not overpriced. The breakfast that is included had a lot to offer. Waiter, Guillermo, was excellent considering how busy they were and he was the only one working.
Tripadvisor needs to revisit this hotel. The hotel needs to make some changes for sure, starting with flea bombs.
Would NOT stay here again.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa
Top Contributor
90 reviews 90 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 8, 2012

We stayed at this hotel on the recommendation of aquaintances, mostly because it was so close to the airport and the hotel arranged for us to be picked up from the airport at no extra cost. Also, the next morning, they brought us to a nearby hotel, where we met our shuttle bus to go to the south Caribbean coast. Our room was pleasant, but it smelled musty. We arrived in the early evening and didn´t feel safe walking around the neighbourhood, so there wasn´t much to do. We had dinner at the hotel, and it was okay and reasonably priced. The breakfast was included with the cost of the hotel and was tasty. We recommend this hotel as basic accommodation, if you´re looking for a place to sleep and won´t be staying long.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mebane, North Carolina
Top Contributor
143 reviews 143 reviews
64 hotel reviews
Reviews in 108 cities Reviews in 108 cities
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed February 7, 2012

I loved this place. The rooms are not especially fancy with tiled floors and basic furnishings. The landscaping is wonderful, with lush jungle greenery. The staff here were great, very helpful and friendly. There is a shuttle to the airport, which was very convenient and quick. We enjoyed walking around the area, there is a little mini-mart right outside the gate, and several good restaurants about a 5 minute walk if you turn right out of the gate. Rooms were about $70 for a double.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Brilla Sol

Address: El Roble de Alajuela, Alajuela 17274050, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 30 hotels in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Brilla Sol 3.5*
Reservation Options:
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Also Known As:
Brilla Sol Hotel
Hotel Brilla Sol Costa Rica/Alajuela

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