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All 29 Alajuela hotels

Holiday Inn Express San Jose Airport: Traveler Reviews

3.0 of 5
1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Holiday Inn Express San Jose Airport
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Ranked #7 of 29 hotels in Alajuela
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264 reviews from our community

Traveler rating
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    30
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Families
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Couples
117
 
Solo
18
 
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Durham, North Carolina
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
“great place before a flight”
5 of 5 stars Reviewed January 8, 2013

We stayed at the Holiday Inn Express the last night of our vacation in Costa Rica, before an early morning flight. It couldn't have been better! The location was close to car rental agencies, so we were able to check in, return our car, then walk back to the hotel. Hotel front desk staff were uniformly friendly and competent. We were able to pay our airport departure tax at the hotel (for a small surcharge) that made the next morning at the airport much easier. There's a 24-hour Denny's next door, so we were able to get breakfast, even though the hotel's breakfast service hadn't begun when we left for the airport. The airport shuttle runs 24 hours and was reliable and easy. Rooms were nice, beds comfy. All in all, exactly what we needed to make the trip home as stress-free as possible!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BlueDevilGal about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sallisaw, OK
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
56 helpful votes 56 helpful votes
“It's the Holiday Inn Express, of course”
4 of 5 stars Reviewed January 7, 2013

After spending a week in Costa Rica, we opted to stay at the HIE the night before our return flight, primarily because it's so close to the airport. There weren't any real suprises here; it's a Holiday Inn. Check in was quick and easy. Check out was just as simple. The hotel staff are very friendly. There are several computers available in the lobby if you want to print off boarding passes.

We got everything you might expect from the HI Express. Clean rooms, comfortable beds, TV (if that's what you're interested in), good breakfast bar, good coffee any time of day, very close to the airport. They have a shuttle bus that runs to the departure terminal every 15 minutes, tico time. Denny's is right across the street, and a BBQ chicken place. A casino is right there, in your face, and you can while away 20 bucks over a couple of hours if you'd like. 3 or 4 car rental agencies are only a few hundred yards away; don't remember them all, but they're major rental agencies. I was truly amazed at the quiet here. Being just at the end of the runway, we hardly heard the aircraft take off or land.

The HI is located at a major intersection in Alajuela, where about 5 main roads intersect with the PanAm highway. Traffic is astoundingly heavy, and there are only two lights at this bizarre intersection. Drive carefully, please. Beware...once you get here, there's nothing really nearby, such as stores, sodas, shops, etc. Either come prepared or prepare to do without.

On the plus side, for us, the Inn is very close to the airport. It's familiarity was an excellent way to wrap up our trip in CR and get ready to come home. We had a very good rest before our flight. It was kind of nice to ease our way back in to a more North American routine after our blast in Costa Rica. The minus side includes it's relative isolation from local culture, the incredibly heavy traffic, and if you drive and aren't careful, you will have a very hard time navigating the entry off the highway. But, even with this, we'll probably stay here again the night before our flight leaves on our next trip to Costa Rica.

Room Tip: unless you're staying here for more than a night, all the rooms are adequate. Go somewhere else...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chafraho about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominicalito
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great value close to the hotel”
4 of 5 stars Reviewed January 7, 2013

Having stayed numerous times at the Holiday Inn Alajuela, I am always pleased with its location, staff, and value. On the outskirts of the city and a stones-throw from the airport and car rental places, its location can't be beat. Breakfast is included in your stay, and 24-hour coffee bar, gym, and pool are accessible.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JJJKKK1984 about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Antonio H, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review
January 30, 2013
Dear Guest,

We want to thank you for your special comments about our hotel.

It was a pleasure to have you as a guest many times, because this is a proof of our consistent service and quality.

Certainly we are the closest hotel to the airport, and our complimentary benefits are a big plus for our guests:

*Internet Service.

*International and local calls, no joke! unlimited anywhere, anytime!

*Breakfast

*Airport Shuttle 24/7.


Hope to have soon with us again!


Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good hotel near the airport”
4 of 5 stars Reviewed December 30, 2012

We stayed here for one night and had a good experience. It was a very convenient location as we were looking for a hotel close to the airport. The room was nice and spacious and most importantly it was clean. Free international calls were included as well as fee wi-fi. We didn't have too much interaction with staff there but the reception desk clerks were very nice and friendly. The shuttle to the airport was complimentary. Overall, I'd recommend it to anyone who needs a hotel near the airport.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Alenisa about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Three-four stars - convenient for an airport”
3 of 5 stars Reviewed December 27, 2012

Clean, inexpensive, and a free (and friendly) shuttle ride. Rooms were okay, nice breakfast, smallish workout facilities with a smallish pool (but impressive that they even had these out near the airport). Great stopover for pre- or post- vacation accommodation. Staff is very friendly and you can get your car delivered while you enjoy a cup of coffee in the morning.

Room Tip: Second floor and above to stay away from the noise of arrivals and departures. Pool and workout faci...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kellylisamatt about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express San Jose Airport

Also Known As:
Holiday Inn Express San Jose Airport Hotel
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela
Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Alajuela
Price Range: $$
Hotel Class:3 star (3*)
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