The hotel itself seem very nice. The rooms were clean, the staff was very friendly and helpful, and it felt safe in an area that didn't seem safe at all. I especially liked how they were a sustainable hotel and very mindful about conservation and being "green." The garden in the back also had a nice atmosphere to it. The area in general though was not worth visiting. If possible, avoid staying in Alajuela at all. The city was very dirty and did not seem safe with every building behind bars and razor wire and policemen roaming the streets in groups of three. The hotel even had their front doors locked in the middle of the afternoon when we arrived. At least you can be sure no unwanted people will be strolling about the place and breaking into your room. But, if you have to stay in Alajuela I would recommend Hotel Pacande.