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“Perfect for an early morning flight” 5 of 5 stars
Review of Courtyard by Marriott San Jose Airport Alajuela

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Courtyard by Marriott San Jose Airport Alajuela
3.0 of 5 Hotel   |   Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica   |  
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Ranked #8 of 30 Hotels in Alajuela
Chicago, Illinois
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Perfect for an early morning flight”
5 of 5 stars Reviewed November 2, 2013

When I travel internationally, my preference is to stay at local, boutique hotels. However, due to an extremely early flight out of San Jose, and knowing Costa Rica’s notoriously gridlocked traffic, I wanted to stay close to the airport on the eve of my departure. You can’t get much closer to the airport than the Marriott Courtyard! It’s only about a mile from the terminal. It’s a brand-new property and is absolutely beautiful. The design is very sleek and modern (ironically, not so much on the outside) and, in keeping with Costa Rica’s commitment to the environment, it’s a LEED Certified Silver hotel. In addition, the staff could not have been more helpful or accommodating. They were very friendly and helpful with restaurant recommendations and transportation back and forth to the restaurant. I highly recommend the Airport Marriott Courtyard for a wonderful stay on your arrival or departure to Costa Rica.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, December 11, 2013
Dear Guest,

Thank you so much for your comment about our property is a pleasure for us to know that your stay was wonderful in our hotel. As you mentioned before, our hotel is 100% commitment with the environment, in fact the building is SILVER LEED certified, we are implementing policies and strategies to take care of our green Costa Rica and preserve our planet.

It will be a pleasure to share with our staff your comment; they are excited to learn about the experiences that our guests are sharing with others to recognize their hard work and dedication. I would like to take this opportunity to share with you that Plaza in front of the hotel is open and offers additional restaurant options and retail stores to satisfy your needs and enhance your experience, just a few steps from the hotel for your convenience.

Hope you had magnificent vacations here in Costa Rica, and hope we’ll see you soon,

Pura Vida
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426 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Fairfax, Virginia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 1, 2013

Stayed here for one night partway through our trip, as well as the night before departure. The hotel is a welcome touch of sophistication. Spacious, comfortable room, nice warm shower, free internet, free and secure parking. Washer and dryer available for guests (beats using your hotel room sink). Didn't use pool or exercise room but those were present, too. Mini-fridge and coffeemaker in room provide added touch of comfort.

Breakfast is not included in the rate ... $14 price seems a bit steep, and we did not try it. Got a great rate on the room with Marriott Rewards membership. Staff were friendly and helpful. Super-close to SJO with free shuttle service. A Walmart next door (I know, ugh!) provided a great spot to pick up coffee to fill the remaining empty spots in our luggage.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Dear guest,

Thank you so much for your comment is a pleasure to know that your stay was over the top. As you probably experience, the hotel is new and has all the services and amenities for you and your family. Also I would like to share with you and trip advisor readers that plaza Mango Park in front of the hotel will be open soon, with several options as restaurants, sport bars, stores.

Dear guest, for the breakfast there are several options between $7 and $14, with taxes included. It will be a pleasure for us to receive you again in the future, considering our buffet breakfast and or healthy options to begin your day.

Pura Vida,
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Costa Rica
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2013

This hotel is conveniently located very close to the airport and they have a shuttle every half hour. It takes less than five minutes to get to the airport. The rooms are spacious and modern and all the conveniences are there. The only thing I didn't like is there are no windows you can open, but of course, that is a personal preference.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Dear guest,

Thank you so much for your detail comment, as you mentioned our hotel is located close to the airport, and close to the main roads towards the amazing attractions of our green Costa Rica, hope you had the opportunity to visit these places like the crystal clear water in La Paz Waterfall or the biggest crater of the world in Poás Volcano just 45 min away from our location.

Pura Vida,
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Toledo, Ohio
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2013

Service was excellent and friendly from the front desk to the cleaning staff. Facilities are new, modern and secure. Restaurant had great food and a super bartender. You can pay the departure tax at the hotel saving time at the airport.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Dear guest

Thank you so much for sharing with trip advisor readers that you had a magnificent stay. Let me share with you that all our team will be so pleased to hear your comments, service excellence is one of our goals and your motivates all our staff to continue delivering great experiences and interactions with our customers. Hope you had the opportunity to come back soon it will be great to serve you again.

Have a wonderful day,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antigua, Guatemala
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 24, 2013

Great to stay if you have an early next morning flight. It is well priced, rooms are ample and modern, well appointed. I arrived late night, tired, but my check-in was a breeze. Well trained reception personnel. I was sleeping in a comfortable bed in no time. Next day, it took me less than 5 minutes from the hotel to the Juan Santamaría airport on the free hotel shuttle.

It is a newer property. No restaurants within walking distance yet, but the hotel is in a commercial complex, where soon I am sure you will find something to grab. A Walmart is across the street in the same complex. It will suit you if you do business in Alajuela or Heredia area as or anywhere else to the West of San Jose. You get charged more for older, less clean rooms in other nearby hotels from other well-known chains. I will certainly use it again if rates stay at this level. I guess you can't ask for more in a airport hotel for business travelling. Did not use the pool/gym/spa facilities, so can't comment.

Room Tip: Rooms don't have impressive views. The area is an industrial area and there is some tin roofs l...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Thank you so much for sharing your comment with all of us, is a really good pleasure to find out that your stay was beyond comfortable, for us is extremely enjoyable to know that you had a great stay and that all our team make you feel all right.

I would like to share with you, the opening of the new Plaza Mango Park across the street offering several options like restaurants, and stores for your convenience in addition to Walmart.

Hope you had the opportunity to visit the beautiful places in Costa Rica and have the chance to come black soon,

Have a magnificent day
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Blue River
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2013

The standard expected of a Marriott was as expected, very pleased. Very good breakfast. Very convenient to airport but to visit the downtown it is an expensive, long taxi ride. Pool is very small and cold.

Room Tip: If taking taxi, don't use the hotel recommended taxi. Better quality from independent operator a...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Dear Guest,

Let me begin thanking you for choosing Courtyard San Jose Airport, your home away home will be waiting for you and your family anytime you are planning to come back. Is good to find out your stay was pleasant.

Our hotel offer service transportation for your convenience and it is a third party company, if by any chance you experience any inconvenience with them, please let me know at daniela.conejo@courtyard.com I will be more than glad to assist you.
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Granada Hills, CA
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 10, 2013

Nice, clean and comfortable rooms. We had to take an early morning flight and this was a very good choice for overnight stay. Free Wi-fi and free shuttle to the airport beginning 4:00am.
Will stay again in the future

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, October 17, 2013
Dear Harry,

Thank you so much for your feedback and for taking the time to share your experience with TripAdvisor, your comments are a good recommendations for all our visitors and I am glad to know that our services contribute to have a perfect overnight. We are looking forward to see you soon in the near future.

Pura Vida,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Alajuela
#4 Business Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
Official Description (provided by the hotel):
The new Courtyard San Jose Airport Alajuela is the closest hotel to the International Juan Santamaria Airport in Costa Rica. From the International Arrival Gate, the hotel is just 5 minutes away towards downtown Alajuela. Our location provides the easiest and most convenient access to all the main tourist attractions in the Central Pacific: Puntarenas and Guanacaste, also National Parks such as Manuel Antonio, Carara, Poas, Braulio Carrillo, Volcan Rincon de la Vieja and much more. Some ideas to plan your Costa Rican Vacation are visiting Arenal Volcano, La Paz Waterfalls and other tourist activities and attractions, all starting at Courtyard San Jose Airport Alajuela, don't forget to take advantage of our free Airport Shuttle every 30 minutes. Courtyard San Jose Airport Alajuela offers all the essential services and amenities you will need to make your trip as successful as can be. Our new Refreshing Service will provide you a new lobby concept, casual food options and variety of beverage selection. We want to please you and make your stay a very special one! ... more   less 
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica

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