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“Great when you have an early flight” 5 of 5 stars
Review of Courtyard by Marriott San Jose Airport Alajuela

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Courtyard by Marriott San Jose Airport Alajuela
3.0 of 5 Hotel   |   Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica   |  
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Ranked #5 of 30 Hotels in Alajuela
Costa Rica
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great when you have an early flight”
5 of 5 stars Reviewed October 26, 2013

This hotel is conveniently located very close to the airport and they have a shuttle every half hour. It takes less than five minutes to get to the airport. The rooms are spacious and modern and all the conveniences are there. The only thing I didn't like is there are no windows you can open, but of course, that is a personal preference.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Dear guest,

Thank you so much for your detail comment, as you mentioned our hotel is located close to the airport, and close to the main roads towards the amazing attractions of our green Costa Rica, hope you had the opportunity to visit these places like the crystal clear water in La Paz Waterfall or the biggest crater of the world in Poás Volcano just 45 min away from our location.

Pura Vida,
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335 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Toledo, Ohio
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 25, 2013

Service was excellent and friendly from the front desk to the cleaning staff. Facilities are new, modern and secure. Restaurant had great food and a super bartender. You can pay the departure tax at the hotel saving time at the airport.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Dear guest

Thank you so much for sharing with trip advisor readers that you had a magnificent stay. Let me share with you that all our team will be so pleased to hear your comments, service excellence is one of our goals and your motivates all our staff to continue delivering great experiences and interactions with our customers. Hope you had the opportunity to come back soon it will be great to serve you again.

Have a wonderful day,
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Antigua, Guatemala
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 24, 2013

Great to stay if you have an early next morning flight. It is well priced, rooms are ample and modern, well appointed. I arrived late night, tired, but my check-in was a breeze. Well trained reception personnel. I was sleeping in a comfortable bed in no time. Next day, it took me less than 5 minutes from the hotel to the Juan Santamaría airport on the free hotel shuttle.

It is a newer property. No restaurants within walking distance yet, but the hotel is in a commercial complex, where soon I am sure you will find something to grab. A Walmart is across the street in the same complex. It will suit you if you do business in Alajuela or Heredia area as or anywhere else to the West of San Jose. You get charged more for older, less clean rooms in other nearby hotels from other well-known chains. I will certainly use it again if rates stay at this level. I guess you can't ask for more in a airport hotel for business travelling. Did not use the pool/gym/spa facilities, so can't comment.

Room Tip: Rooms don't have impressive views. The area is an industrial area and there is some tin roofs l...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Thank you so much for sharing your comment with all of us, is a really good pleasure to find out that your stay was beyond comfortable, for us is extremely enjoyable to know that you had a great stay and that all our team make you feel all right.

I would like to share with you, the opening of the new Plaza Mango Park across the street offering several options like restaurants, and stores for your convenience in addition to Walmart.

Hope you had the opportunity to visit the beautiful places in Costa Rica and have the chance to come black soon,

Have a magnificent day
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Blue River
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

The standard expected of a Marriott was as expected, very pleased. Very good breakfast. Very convenient to airport but to visit the downtown it is an expensive, long taxi ride. Pool is very small and cold.

Room Tip: If taking taxi, don't use the hotel recommended taxi. Better quality from independent operator a...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, November 19, 2013
Dear Guest,

Let me begin thanking you for choosing Courtyard San Jose Airport, your home away home will be waiting for you and your family anytime you are planning to come back. Is good to find out your stay was pleasant.

Our hotel offer service transportation for your convenience and it is a third party company, if by any chance you experience any inconvenience with them, please let me know at daniela.conejo@courtyard.com I will be more than glad to assist you.
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Granada Hills, CA
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 10, 2013

Nice, clean and comfortable rooms. We had to take an early morning flight and this was a very good choice for overnight stay. Free Wi-fi and free shuttle to the airport beginning 4:00am.
Will stay again in the future

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, October 17, 2013
Dear Harry,

Thank you so much for your feedback and for taking the time to share your experience with TripAdvisor, your comments are a good recommendations for all our visitors and I am glad to know that our services contribute to have a perfect overnight. We are looking forward to see you soon in the near future.

Pura Vida,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Placerville, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 8, 2013

I was really impressed how neat and clean the hotel was and the professionalism of the staff. I would rate it 5 star. What was more impressive, was the cost to stay there....very affordable. I couldn't have asked for more! You have me hooked when I visit Costa Rica. I will be a happy customer for life. Pura Vida

Room Tip: Since I have only stayed there for the first time.....I can't comment on which side is better, a...
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, October 17, 2013
Dear Scott,

What a magnificent way to begin the morning reading your comment, we are glad and full of joy to know that you will consider us again in your next visit to Costa Rica. I will share your comment with our staff; they appreciate your public recognition. Hope you had the opportunity to visit all the beautiful places around Alajuela in Costa Rica; we will have open arms to receive you and your family during the next visit to our green Costa Rica.

Have a wonderful day,

Pura Vida
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Tenerife
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 7, 2013

Stayed one night on my way to Spain, nice soft beds, nice, service minded staff, and a good restaurant. Its so close to the airport, you can walk. (They have pickup service.) Nice for a night going out/in to Costa Rica.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela C, Public Relations Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review, October 17, 2013
Dear guest,

Thank you so much for sharing your comment on Trip Advisor, I am glad to know that your stay with us was memorable; our team is looking forward to welcoming you again, for your next stay in Costa Rica try to plan more than one night to visit all the beautiful places around Alajuela such as Poas Volcano and La Paz waterfall.

Once again thank you so much for your feedback, your house will be with open arms to receive you and your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#4 Romantic Hotel in Alajuela
#5 Family Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
Official Description (provided by the hotel):
The new Courtyard San Jose Airport Alajuela is the closest hotel to the International Juan Santamaria Airport in Costa Rica. From the International Arrival Gate, the hotel is just 5 minutes away towards downtown Alajuela. Our location provides the easiest and most convenient access to all the main tourist attractions in the Central Pacific: Puntarenas and Guanacaste, also National Parks such as Manuel Antonio, Carara, Poas, Braulio Carrillo, Volcan Rincon de la Vieja and much more. Some ideas to plan your Costa Rican Vacation are visiting Arenal Volcano, La Paz Waterfalls and other tourist activities and attractions, all starting at Courtyard San Jose Airport Alajuela, don't forget to take advantage of our free Airport Shuttle every 30 minutes. Courtyard San Jose Airport Alajuela offers all the essential services and amenities you will need to make your trip as successful as can be. Our new Refreshing Service will provide you a new lobby concept, casual food options and variety of beverage selection. We want to please you and make your stay a very special one! ... more   less 
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica

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