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“Happy with my stay” 4 of 5 stars
Review of Courtyard by Marriott San Jose Airport Alajuela

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Courtyard by Marriott San Jose Airport Alajuela
3.0 of 5 Hotel   |   Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica   |  
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Ranked #6 of 30 Hotels in Alajuela
maryland
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Happy with my stay”
4 of 5 stars Reviewed February 13, 2013

I was glad to have chosen this hotel upon arriving in San Jose. I only spent one night as I had a flight on Sansa the next AM. All of the staff, both in reception and the bar are extremely helpful, speak english, and are generally lovely. I was grateful for that being a lone traveler. The hotel itself is very close to the airport. I intended to take the shuttle but it is mass of people outside and didn't see the shuttle so I took a 5 min taxi ride to the hotel for $4. Totally worth it to avoid waiting in a sea of people for the shuttle. Going back to the airport, the shuttle runs every 20 mins and waits at the hotel lobby front. Very convenient. The room was very clean and modern. The shower was a very nice waterfall style one. The pillows were excellent (important!) and generally there was nothing to gripe about EXCEPT the food. Granted, I only had fruit and yogurt for breakfast and chicken soup the night prior. The soup was 99% broth and a few smidges of chicken and veges laying in the bottom. Any can was better than this. Also in my fruit a couple grapes had mold on them which caused me to gracefully spit out the bite I was chewing at the time I saw the mold on the grape. YUCK! I would stay here again but I don't think I would pay $10 for a smidge of yogurt and moldy grapes again! Pack extra snacks!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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526 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 10, 2013

We stayed here on our last night in Costa Rica because of its proximity to the airport (other side of the highway) and the free airport shuttle service. The hotel is relatively new so the quality of the rooms and public areas is very good. The rooms are well appointed, clean and tidy, and quiet, so we got a good nights sleep ahead of an early departure. Check in and check out was fast and easy (even at 4.30am). The only downside we found was because of its location there are not many dining options nearby (some fast food places at Walmart next door) so you really have to eat at the hotel. Unfortunately their 'restaurant' lets the place down.
I would certainly use this hotel again for its location and its standard (but I'd get a taxi to eat out).

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rye Brook, New York
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed February 5, 2013

Perfect place to stay near the airport. Clean, comfortable and easy—a no-brainer for a one or two night stay when flying in or out of Costa Rica. Front desk staff spoke English which was helpful when we first arrived and had questions about car rentals, phones, etc...

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 5, 2013

I've stayed at this hotel twice now and have no complaints whatsoever. It is less than a year old, is very clean, and the staff are friendly and speak excellent English. As far as the rooms are concerned, they are fairly standard American-style hotel rooms that you would find just about anywhere in the US. If it wasn't for some of the scenery nearby, you'd hardly notice you weren't in the US. This is certainly an excellent option for anyone with a evening arrival at SJO airport and an early departure, as it is but a stones throw away. That said, this is certainly not the place to spend your entire vacation in Costa Rica.

There is also a Walmart next door and I found it interesting to see the Latin American take on an American classic, although I can't say I've been to a US Walmart more than twice in my life. The only problem I have with the place is their restaurant: way overpriced even for places that cater to tourists in Costa Rica. I cannot think of a place in the US that would charge $30 for a sandwich and a quesadilla, so it was a bit of a shock to come across that at a hotel in Costa Rica. There are, however, a number of decent restaurants nearby, including Monteleone in Alajuela which was a decent value for larger portions of better food.

All in all, this is an excellent choice if you need to find a bed close to the airport. If you keep your eye on their website you can get some excellent deals on rooms too!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Gorda, Florida
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 3, 2013

This is a new property, located next to the new Wal-Mart in Alajuela, and a 5 minute ride to the airport departure gates. Since it's new, everything about the property is new, very clean, and well maintained. Staff very friendly and helpful. For early departures from San Jose Airport, the location is great.

Room Tip: I was concerned about noise from the airport and Wal-Mart, but even the room in the front are very q...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Rock, Colorado
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed February 1, 2013

We stayed here our first night arriving late in the evening and everything went well. We were checked in promptly at a very good rate and the entire hotel was spotless and clean though it should be with the hotel being so new. We also stayed here our last night after five days close to Playa Hermosa. As others have mentioned you are right next to a Walmart to buy snacks and necessities.

We did have an issue in the restaurant and it was cleared up by the manager quickly and efficiently.

Check out both times was smooth, no issues getting back and forth to the airport which is very close by. Do not be afraid we did not hear any noise from the airport due to the takeoff and landing patterns. Shuttle runs every twenty minutes.

Notes:
- Like most airports you clear immigration first, grab any checked baggage and then head to customs. The currency exchanges are a rip off with the rates given up to 25 percent less than what you can get at a bank or ATM. Avoid them at all costs.
- Once you clear customs is where the fun part starts, do not fret... You will exit into an area where taxi drivers and others bombard you with help, just relax and go outside where you find an even bigger group of people. Find the person with the Courtyard Marriott sign, check in with him and within a short period of time an unmarked van will show up and whisk you away the five minute drive to the hotel. Please remember that the vans are unmarked and confirm your destination with the driver, we did tip the driver because he went out of his way to make us feel good.
- You have to use your room keys to get to your floor in the elevator. Just rub the card on the fob and select your floor.
- Same thing when you get to your room, they have the new style readers which just require a rub against the reader.
- The climate control in your room is also controlled by your room key. There is a white reader connected to you AC by the door, place the card in the slot and then adjust your thermostat to your desired temperature. Your room temp will be reset when you leave since you need to take the card with you when you leave, return, etc.

Again a great start/end to our vacation.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weaverville, North Carolina
Level Contributor
135 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed February 1, 2013

We stayed here upon our arrival in Costa Rica. Shuttle Service was good, hotel staff friendly and helpful. The rooms are large and well maintained. They have a small restaurant and bar. Offerings are limited, but the staff is friendly. In general it is a very good hotel if you have to overnight before going somewhere else. I would not stay here for an extended period of time

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Alajuela
#4 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
Official Description (provided by the hotel):
The new Courtyard San Jose Airport Alajuela is the closest hotel to the International Juan Santamaria Airport in Costa Rica. From the International Arrival Gate, this LEED-constructed Alajuela hotel is just 5 minutes away towards downtown Alajuela. Our location provides the easiest and most convenient access to all the main tourist attractions in the Central Pacific: Puntarenas and Guanacaste, also National Parks such as Manuel Antonio, Carara, Poas, Braulio Carrillo, Volcan Rincon de la Vieja and much more. Some ideas to plan your Costa Rican Vacation are visiting Arenal Volcano, La Paz Waterfalls and other tourist activities and attractions, all starting at Courtyard San Jose Airport Alajuela, don't forget to take advantage of our free Airport Shuttle every 30 minutes. Courtyard San Jose Airport Alajuela offers all the essential services and amenities you will need to make your trip as successful as can be. Our new Refreshing Service will provide you a new lobby concept, casual food options and variety of beverage selection. We want to please you and make your stay a very special one! ... more   less 
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica

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