We stayed at this property for one night, at the beginning of a 10-day visit to Costa Rica. The property was easy to find with our GPS. Although it's off what appears to be a pretty main road, you could not hear any outside noise.
Property - The property is gorgeous and meticulously maintained. There are several small cabins located around a circular pathway. There is parking on-site, inside the gated property, which is locked at night.
Rooms - We were in cabin #18, which faced the backside of the pool area. It was just a quick jaunt from the parking lot, around the back way. A/C available, though the temperature is set (it's just an on or off). Wifi worked well. TV had a couple of English channels. The room was spacious with 2 beds, a small loveseat, a desk/table and a large TV. There is also a storage area with shelving (if you're unpacking and staying longer than a night). The wood in the room is GORGEOUS. The bed was VERY comfortable. My husband and I joked about stealing the pillows, you just melted into them. The bathroom was very modern, but lacked any kind of counter space to put your things. There was a small glass shelf, but not really enough to put anything out. The maple leaf tiles in the bathroom were a nice touch, an homage to the owners Canadian roots. Each room had a small patio area. A second chair on the patio would be useful. My husband and I both wanted to sit outside and each had to take turns sitting on the short concrete patio wall.
Facilities - We did not use the pool itself, but it the pool area was beautiful. We did sit out there to eat lunch before we checked out. There's a large covered area, and it appears that there could be table service if the restaurant is open. Speaking of the restaurant, WOW! I'd read some negative reviews here, but we still decided to dine there since we had been up since 4am travelling. I had the chicken casado and my husband had the chifrijo. They were both delicious, and my husband still speaks of the chifrijo. Beer prices were very reasonable, and you are able to take them "to go". Service was great. Breakfast was standard Costa Rican fare, with a large selection of fresh fruits, breads, beans & rice, eggs, cheese, coffee & tea. The food is prepared by a young chef, who clearly takes pride in his food. The only thing we found awkward was that the chef kind of hung around the breakfast area while we ate. He checked a few things and ensured the food was covered, but then just kind of stood around. He also kept peeking over the swing door to the kitchen during our dinner the night before.
I would absolutely recommend this location to anyone beginning or ending their vacation in Costa Rica. It would also be a good base for travel in the area. It was a relatively short drive to Poas. We were very pleased that the hotel kept our luggage in the office while we visited the volcano (rather than leaving it in the car, unattended).
Note to those arriving via standard transmission rental car ... the roads to the hotel are quite hilly at times. It took me a while to get accustomed to the clutch in the rental car and people will be right on your butt. Each time I had to stop at a light I feared rolling back into the car behind me. I would likely spend a bit of time getting used to the clutch before heading to the hotel.
Kudos to La Rosa de America and their staff for a great stay.