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“Wonderful and peaceful accommodation” 5 of 5 stars
Review of Hotel La Rosa de America

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Hotel La Rosa de America
3.0 of 5 Hotel   |   100 mts Sur y 75 mts Este de La Mandarina | La Garita, Alajuela none, Costa Rica   |  
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15% High Season Discount!
Ranked #6 of 30 Hotels in Alajuela
Certificate of Excellence 2014
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Wonderful and peaceful accommodation”
5 of 5 stars Reviewed 1 week ago

La Rosa de America, outside Alajuela town centre is an oasis with beautiful gardens.

New cabins were added in the last year and we got one of those. The room was comfortable, spacious and well supplied. We didn’t use the pool but the area looked appealing and well kept.

The staff was friendly and attentive, especially Edwin, who waited our table at dinner time. We met the new manager, an energetic nice young lady that was constantly checking that everything was running smoothly.

We had very good breakfasts each morning and the dinner at the restaurant was very good too.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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448 reviews from our community

Traveler rating
    268
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    9
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130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago

Great, helpful staff, comfortable if small room but nice patio, great bed and ultra modern bath. Relatively easy access to airport. Would definitely return! Nice breakfast, lovely pool and gardens, Wi-Fi works!

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, 1 week ago
We appreciate your very positive review of our property! We have worked very hard to ensure our WIFI is of the best quality and have recently upgraded both the service speed to the maximum we can obtain, and also the equipment is now of a very robust industrial standard.
Our superior rooms all have new or refurbished bathrooms - we are glad you enjoyed them! Thank you for your review. We hope to see you again soon!
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1 review
5 of 5 stars Reviewed 1 week ago

This is the best place to stay. We received top notch service. Staff is outstanding and they make you feel like family. Rooms are beautiful and super clean. We ate at the restaurant 4 times and it was great. I was amazed at how well thought out the gardens are. This gem of a hotel will not disappoint you. Thank you for the great memories.

Stayed March 2015
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Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, 1 week ago
We are very happy to see that you enjoyed Restaurante La Rosa so much! Thank you for returning four times. We have extensively reorganized our restaurant service and more changes are coming to keep up with our rapidly growing demand.
Equally we are glad that you found our hotel services to your liking. Thank you for taking the time to let us know about your enjoyable stay with us!
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England
Top Contributor
151 reviews 151 reviews
88 hotel reviews
Reviews in 100 cities Reviews in 100 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Gardens lovely and obliging staff but room was outdated with a poor shower. Room for a comfortable chair but no chair in room and an acute lack of chairs to relax in the very pleasant pool area.Both Dinner and Breakfast far below standard.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, 3 weeks ago
Thank you for your review and for letting us know about your satisfaction with our staff and overall property. Apologies for the lack of a chair in your room. We are not certain which room you were in but all rooms are supposed to have seating with the exception of our handicapped room. We will be checking the rooms to find out if this was simply a temporary oversight or if there are other rooms missing furniture.
Our furniture at the pool is all very new, extremely high quality teak wood, manufactured from 100% sustainable sources supported by the Hotel directly. As we are growing rapidly, we are negotiating to secure more of this responsibly grown wood and when we are able, we will be adding even more of this furniture to our current layout.
We are saddened that you did not enjoy our meal options. Due to a huge number of different cultures who visit La Rosa (last year over 120 different countries) it is very hard for us to offer in a free buffet everything one may be used to in their own country. Our free buffet includes very high quality Doka Coffee, black and herbal teas, juices, milk, water, selection of cereals, bread, real butter, jam, cheese, 3-5 tropical fruits, banana bread, scrambled eggs and gallo pinto which is a local favorite for breakfast. We are considering to offer additional items - both main dishes and sides. These will be provided, at reasonable additional cost for guests who are hoping for something more specific such as waffles, omelettes, huevos rancheros, etc... We also offer specialty coffees such as espressos, lattes, cappuccinos, mochas etc for a nominal cost.
Our evening restaurant was closed for a period of reorganization at the end of February and beginning of March. We have significantly upgraded our offerings, food quality and will be introducing a new menu at the end of April. We regret that you did not enjoy our current restaurant service but we are working continually on service enhancements.
Thank you for your review. We appreciate your comments, both positive and negative and we take both very seriously.
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Ottawa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the second year in a row that we have stayed here (for the first and last nights of our Costa Rica vacation) and we thoroughly enjoyed it once again. The landscaped gardens are beautiful, the pool is clean, cool, and refreshing, the cabins are quaint and comfortable, and the breakfasts and dinners are good. New cabins have been added in the last year and we also noticed that there have been some renovations in some of the older rooms. The dinner menu has expanded since our first stay as well. The staff are very friendly and attentive...they make you feel at home. Gracias. We will be back next year!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, 3 weeks ago
Thank you for your repeat stay with us! We value your loyalty very much and we are pleased to have met your expectations a second time! In fact, we note that for this year, your review of our hotel actually has improved over last year. We are glad that you have seen and experienced our many service upgrades since 2013.
We hope that you had a great return trip to Costa Rica and that you will return again soon!
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Spokane Valley, Washington, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For the last 5 years, we have stayed here when we have the need to be overnight near the airport...probably 7 times.
This is a precious boutique hotel near the airport, but far enough away to not have any traffic from the highway or airplane noise. It has comfortable beds, clean rooms, beautiful well-kept gardens all around, a good buffet breakfast (not just continental). The staff, in every department, is friendly and accommodating, and you won't be disappointed for the price. If you're expecting 5 star hotel, go somewhere else. We have traveled the world and have been in extremely expensive to modest hotels and we like this little place because of the beauty of the grounds, the cleanliness, the friendliness, and the great price. We hope you like it too! We've been there alone, on business, with friends and with family.

Room Tip: All rooms are nicely decorated and comfortable, with air conditioning, as far as we've seen.
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  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, 3 weeks ago
Thank you very much for your loyalty to Hotel La Rosa. We appreciate our repeat guests and we hope that you have seen a steady improvement in our services over the last five years! We are so happy to know that you find our hotel to your liking.
Hope to see you again next year!
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Cornwall, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 18, 2015

Located in the sprawling city of Alajuela, it is a little garden of Eden. It has very well kept grounds and facilities. As many people have already mentioned, a perfect starting point and/or ending point for your vacation in Costa Rica. It's relative closeness to the airport makes it an ideal place.

Not to be4 overlooked are some of the tours they can ar5range for you. We went on the ox cart tour, and thoroughly enjoyed it. We visited the Doka coffee plantation, where e had a great lunch, then on to an all-steel church, beautiful interior, and then on to see the largest ox cart in the world, and lastly to the artisan and artist shop where it was created. This was the best priced tour you will find anywhere, with a very good guide and driver. The other attraction we had time for was the zoo in Alajuela. Just 2km from La rosa, areal gem of a spot, with all the animals you won't see on other tours. There is also a restaurant adjacent to the zoo, Dave's, where we had a very good lunch.

The staff at La rosa was superb, and we enjoyed the restaurant there for 2 meals. It is not a large menu, but very well prepared and presented. Not all dishes were available daily. The included breakfast was very good.

The pool was let's say "refreshing", and the pool area could use a few more "comfortable" lounge chairs.

Walking in the area was not an easy thing to do, as there were little or no sidewalks. There were 2 small restaurants, a convenience store, and a bank within a 3-minute walk.

The rooms at La rosa were small, but neat and clean, basically a motel-style set-up.

If you are flying into or out of San Jose, this is the perfect place to stay.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, 3 weeks ago
Being likened to a Garden of Eden is indeed a compliment! Thank you. We very much enjoy providing a beautiful surroundings to our guests but we also like working in these surroundings!!!
It was our pleasure to help provide local sightseeing ideas. We indeed can organize tours, car rentals or even private tours. There are so many things to see even in the Central Valley it can be confusing to do all the research oneself!
Thank you for the kind comments about our staff efforts and our newly established restaurant. We are working to ensure all meals are constantly available and in fact we will be creating a completely new menu shortly to compliment the skills of our new chef!
Thank you for your review.
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Additional Information about Hotel La Rosa de America

Address: 100 mts Sur y 75 mts Este de La Mandarina | La Garita, Alajuela none, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Alajuela
#2 Business Hotel in Alajuela
#5 Romantic Hotel in Alajuela
#8 Family Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel La Rosa de America 3*
Number of rooms: 19
Official Description (provided by the hotel):
Hotel La Rosa de America is a friendly and peaceful garden oasis conveniently near the San Jose Costa Rica Airport (SJO). With our emphasis on service, we are the vacation home base of choice for many guests visiting Costa Rica. Our staff have a wealth of information about the country and are happy to share that knowledge! The hotel is located on a gorgeous and carefully maintained property, in the sunniest part of the Central Valley - La Garita. We offer a selection of great accommodation options in rooms located around a large carefully maintained tropical garden and sparkling clean swimming pool. Rooms come in Superior and Standard types with Superior rooms having air conditioning, flat screen TV's, bar fridges and more! La Rosa is is ideally suited to guests arriving from a tiring flight and wanting time to adjust to the country in safe, friendly and beautiful surroundings. ... more   less 
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Also Known As:
La Rosa De America Hotel
Hotel La Rosa De America Costa Rica/Alajuela

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