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“Ease into your vacation” 4 of 5 stars
Review of Hotel La Rosa de America

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Hotel La Rosa de America
3.0 of 5 Hotel   |   100 mts Sur y 75 mts Este de La Mandarina | La Garita, Alajuela none, Costa Rica   |  
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Hotel amenities
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10% off room rate
Ranked #6 of 30 Hotels in Alajuela
Certificate of Excellence
Maryland
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
“Ease into your vacation”
4 of 5 stars Reviewed March 14, 2014 via mobile

we stopped in at Rosa de America for one night after our flight from the States. this hotel had arranged our taxi service, $15 and a half hour at rush hour, less then 15 minutes the next morning. they had an agent at the airport for us.
having arrived the dark we ate at the hotel restaurant. the food was fresh and well prepared. There are two local places nearby in quick walking distance.
The staff here was friendly and accommodating.
My only gripe was that the night we were there there were a large number of guests who smoked. I opened the windows for some of the lovely garden air and got a room full of smoke from next door. Perhaps there could be a smoking section of the hotel. there is a/ c, so you can close the windows and keep the fumes out, but coming from the frozen north, I really wanted the outside air.
the rooms here are basic, have all you need, nice clean pool and lovely gardens. a great transition from home to CR to start or end your trip close to the airport without being in a big chain hotel.
breakfast was fresh and yummy, typical CR spread of eggs fruit, cheese, gallo pinto, of course good coffee.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, March 19, 2014
We place great emphasis on the quality of our service and our garden presentation as we feel that this provides for a stress free entry and exit to Costa Rica. We regret that you had people smoking nearby and who were not polite enough to consider the path of their smoke. It is actually quite rare that we have smokers at the hotel and if there is ever a problem like this again, please let us know and we can help resolve the situation. However, under Costa Rican law it is legal to smoke outside of the rooms. For this reason, along with noise dampening, is the primary reason for the installation of air conditioners and new windows. Ironically, except for March and April, the climate is such that air conditioning is not actually necessary for room cooling!
We are glad that you found all the hotel services to be excellent and that you enjoyed our restaurant as well!
I hope your trip to Costa Rica was relaxing and enjoyable!
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457 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Castro Valley
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2014

My husband, 11 month old, and I stayed for one night at this hotel after arriving in CR. I appreciated the ease of getting to the hotel as they offered a shuttle service which picked us up from the airport ($20) at 8pm. There is a restaurant on site which had dinner options, though we chose to dine at a little restaurant within walking distance nearby which was a little less expensive and served good, local food. Within walking distance there was also a convenience store and bank, which we found useful, though I would not consider the location to have much else to offer. In the morning they offered breakfast (fruit, eggs, cereal, cheese, coffee) included in cost of stay. The hotel was kind to also offer a playard/crib for my daughter to sleep in without my having to make the request, which was thoughtful. The room itself was fine, nothing fancy if not a bit worn with a large closet, two beds, a ceiling fan and separate bathroom. The premises has a pool, which my husband and daughter enjoyed, as well as a pleasant garden. We didn't have to worry about mosquitos, which was also a plus. Overall, I would consider this an average place to stay at the beginning or end of your trip if you are looking for a budget hotel that offers easy transportation to/from the airport and is family friendly. If you are looking for luxury accommodations this is probably not it.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, March 19, 2014
Thank you for your review and the detailed list of what you found correct and enjoyable at our hotel. We are actually somewhat confused however as to the last sentence regarding us not being a luxury hotel. Certainly we hope that this was not the perception when you booked with us. We take great care in our marketing and room pricing so as to ensure guest expectations are in line with what is received. We consider ourselves, and are rated as a mid level 3 star hotel. We do attempt to provide 5 star service and gardens - both of which you comment on in your dialogue if not in the radio bubble rating. We appreciate your comments on our services.
Our rooms are smaller than what a luxury hotel would likely provide which is why our pricing is maintained accordingly for a three star hotel despite our gardens, location and service quality. We are continuing with our room upgrades for our standard rooms now that our expansion is completed for 2014. You rented a standard room and have accurately described it in your comments. We are currently in negotiations to improve our remaining standard rooms, add air conditioning, etc but we also want to try to maintain current price levels for our guests.
We hope that you can come back to Costa Rica soon and come stay with us again! This way you can see the improvements that are coming for the room you stayed in!
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Alajuela, Costa Rica
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

Rosa de America is the nicest place you can find in Alajuela !
You will be able to sleep, relax, and enjoy Costa Rica !
Rooms are very nice, clean and comfortable !
All members of the staff are willing to help you and make you have the best time possible !
Enjoy their delicious breakfast in the morning... for FREE !


I recommend Rosa de America !

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, March 8, 2014
Thank you for your review of La Rosa and for your very positive comments concerning our breakfast and overall service! Our primary business is to provide great sleeps for guests and we are very happy to see that we succeeded!
Please return soon - Alajuela is close by! When you come back, ask about our newest cabinas. I think you will really like them!
Best Regards.
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Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2014

This small hotel is close to the airport and used to arrivals and departures at odd times. Gate is manned by overnight person, which is most helpful if you notify them ahead of time of your arrival. Nice, clean, friendly staff, and wonderful garden area.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, March 8, 2014
Thank you for letting us know that our night staff is doing a great job! We will let him know. We also appreciate your recognition of our gardens and our staff's hard work! We enjoy talking to guests and helping people like you get the most of your trip here to Costa Rica!
We hope you had a great trip!
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Ancaster, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2014

We came a day too early and all their cabins were full. Ruben ( one of the staff) booked us a room at another hotel until our actual reservation date.
Then we had to return our rental car and that did not go well. Ruben made sure the deal went properly. The staff helped us have pleasant memories of Costa Rica.
Nick & Alice

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, March 8, 2014
Regrets on our inability to host you on your first night in Costa Rica. We have been exceptionally busy this year with virtually 100% occupancy this high season..... but we are expanding as you noticed! Thank you for returning to us to complete your reservation - we are very happy that you enjoyed staying with us so much.
It is our pleasure to help with the rental return. Sometimes things do not go 100% as expected with these rental car agencies so we are happy to help if we can.
Hope to see you again soon!
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Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014 via mobile

My husband and I stayed at this hotel the first two nights as well as our final night in CR. Despite being conveniently close to the airport the hotel's gardens provided a quiet, serene and relaxing environment. We enjoyed the pool and were able to do some tanning. The cabins were spacious, easy to access and clean.

The owner and staff were very welcoming and provided us with a variety of useful pointers and advice for our trip. I found the tips from Edwin (a staff member who is an experienced runner) regarding the many very safe running routes that surround the hotel particularly useful.

We had both breakfast (including one "take out" because of an early morning flight) and dinner 3 times during our stay and I found that my vegeterian dietary needs were more than accommodated.

We very highly recommend this hotel and intent to stay here again during our next visit to Costa Rica.

Stayed February 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, March 8, 2014
We had a great time hosting you here at La Rosa for four nights! We are very glad you came down! I enjoyed talking to you about Costa Rica, my experiences here in both tourism and reforestation and the many other things we talked about!
Thank you for your support of our new Restaurante La Rosa. Your comments are most welcome. We will ensure that our server also receives your indications towards his good service. Hope to see you here in Costa Rica again soon!
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Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

We first selected this hotel because of the nearness to the airport, but found it has beautiful grounds and friendly helpful people - especially the owner and the waiter in the dining room. It's convenient to visiting Poas volcano and the Doka coffee plantation, which was a highlight of our trip. Breakfast are excellent and come with the price. The dinner menu is good too.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Owner at Hotel La Rosa de America, responded to this review, March 8, 2014
Though we are by design, an airport hotel we strive to ensure that guests feel like they are located far away from the noise and general unappealing nature of the San Jose Airport area. Thank you for letting us know that we are meeting our objectives and for letting others know that quality alternatives exist to the expensive box chains!
It was a pleasure to talk to you during your stay and I will pass on your comments to both our Restaurant server and our breakfast team!
Thanks again for your stay and review!
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Additional Information about Hotel La Rosa de America

Address: 100 mts Sur y 75 mts Este de La Mandarina | La Garita, Alajuela none, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Alajuela
#3 Business Hotel in Alajuela
#5 Romantic Hotel in Alajuela
#8 Family Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel La Rosa de America 3*
Number of rooms: 19
Official Description (provided by the hotel):
Hotel La Rosa de America is a friendly and peaceful garden oasis conveniently near the San Jose Costa Rica Airport (SJO). With our emphasis on service, we are the vacation home base of choice for many guests visiting Costa Rica. Our staff have a wealth of information about the country and are happy to share that knowledge! The hotel is located on a gorgeous and carefully maintained property, in the sunniest part of the Central Valley - La Garita. We offer a selection of great accommodation options in rooms located around a large carefully maintained tropical garden and sparkling clean swimming pool. Rooms come in Superior and Standard types with Superior rooms having air conditioning, flat screen TV's, bar fridges and more! La Rosa is is ideally suited to guests arriving from a tiring flight and wanting time to adjust to the country in safe, friendly and beautiful surroundings. ... more   less 
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Also Known As:
La Rosa De America Hotel
Hotel La Rosa De America Costa Rica/Alajuela

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