I began and ended my first trip to Costa Rica at Hotel La Rosa de American and highly recommend it! Our plane arrived late on the night of November 25 - around 11 pm, which meant we were arriving at the hotel after it had closed for the night. One of the great bonuses of this hotel is its close proximity to the airport. It was a quick cab ride to the hotel after a long flight and this was a great relief! Upon arriving to the hotel, we were instantly greeted by a very friendly security guard and escorted to our room. The security guard was sure to carry our luggage to the room, he insisted on it. He gave us a complete rundown of our room as well as office hours, breakfast hours and provided us with the wireless internet password so that we could email our families that we had arrived safely in Costa Rica. This was a wonderful way to start our vacation! I felt very welcomed to this hotel.
The room we stayed in was very clean and quite cozy. It had everything we needed for a wonderful stay at this hotel.
This hotel offers a buffet breakfast with a variety of fruits, cheese, meats, cereals and eggs. My favourite however was the banana bread - it is absolutely delicious and a must try while staying at this hotel. This breakfast offered a great variety for those that are picky eaters and allowed me to have a great boost to my day. Not to mention, on the way in each morning, we were greeted by all the staff members, which is a pleasant way to start your day!
I was very excited to see the hotel the next day in sunlight as I had heard great things about its beautiful gardens and inviting atmosphere. I was not let down. The gardens on this property are very well kept, offering a variety of different plants to please ones eye. There are many bright and beautiful flowers to look at. These vibrant gardens offer a peaceful atmosphere. You can clearly tell that this hotel takes a lot of pride in creating a relaxing atmosphere that is both beautiful and serene.
The staff we encountered were all very welcoming and cheerful. There was not one day that went by that I was not greeted pleasantly. It was evident that the staff at this hotel not only took pride in working at this hotel, but were really interested in making your stay there as comfortable and easy as possible. The staff of the front desk helped us to arrange an excursion white water rafting and arranged a cab to come and pick us up when we moved on to another hotel. This made my vacation much less stressful. This hotel definitely excels at answering your travel questions and arranging details of your trip (such as excursions, transportation etc.) so that it can be as leisurely, stress free and as organized as possible. If you have questions - ask! They're willing to help - whether it be the owner, manager, cleaning or maintenance staff! We managed to get a chance to speak to the owner personally while staying at this hotel and he was also very pleasant, helpful and has put a great effort in to his hotel. He was sure to take any suggestions we had to help make this great hotel even better. The staff of this hotel are definitely like one big happy family!
When we returned to this hotel for the last two night of our stay in CR, they had just launched an new dinner restaurant - "La Rosa". The menu offered an italian style menu. The meal typically started with bruschetta, offered a pasta dish with your choice in sauce, meat etc and ended with a desert dish. We dined here both nights and were not let down. The bruschetta was to die for and the pasta dishes offered a tasty dish that reminded me of home. It was very comforting and I would strongly recommend trying this dinner menu if it is available when you're there.
Overall, this was a fabulous stay. I strongly recommend this hotel for your stay in CR, whether it be the beginning or end of your vacation, or to stay there for your trip. You won't regret it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 3, 2012
Thank you for taking the time to provide such a detailed and flattering review of our Costa Rica Airport Hotel. We very much appreciate your recognition of our efforts and we are happy that you enjoyed your stay with us!
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We will ensure that our Reception and Night Staff get the opportunity to read your review. They take great interest in their online report cards!
We will also forward your comments to our kitchen staff. Our restaurant is very new and so, positive feedback such as yours is of great help to us as we embark on this new guest service!
Returning guests to La Rosa are for us, an expression that we are getting it right. Moreover, guests who return to Costa Rica, in part to simply revisit us at La Rosa are very valuable to us! We hope that you will return again to Costa Rica soon and visit us here! Then you can see all the ongoing changes that we are currently implementing!
Again, thank you for your glowing review of La Rosa! Hope to see you again in Costa Rica soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.