The hotel was actually recommended to us by one of their competitors, and I'm so glad for the tip! This little hotel certainly exceeded our expectations (cleanliness, proximity to airport, lovely landscaping, QUIET, staff friendliness and helpfulness).
We chose this hotel for its proximity to the San Jose airport, 10 min ride, as it was enroute to our destination, Monteverde. From our home in CT, we communicated with the hotel manager, who arranged for airport pick up and car rental delivery to the hotel - both highly recommended and valued!
The rooms (we rented for both our arrival and departure of Costa Rica) were exceptionally clean and nicely appointed (more so the updated section of the hotel). The grounds and pool are lovely and best of all, it is very quiet - great for sleeping.
Other than quietude and cleanliness, I think what really impressed me was the genuine friendliness and helpfulness of the hotel manager, Robert, and his staff. It didn't matter who we interacted with, management or over night desk clerk, (arranging for rides, early morning breakfast to-go bags, even a hand-written map getting us to Monteverde!) everyone was so nice and really made our stay in Costa Rica easier and more enjoyable.
If you're travelling in this area of Costa Rica and will be staying in a hotel, I would absolutely recommend Hotel La Rosa de America!