We stayed at La Rosa in November 2010 with my husband and our two daughters (age 9 months and 2 1/2 year). We stayed at this place three times during our 3 weeks vacation. Rooms are clean, breakfast is yumm (especially the banana bread), pool is great, and the most important, the staff is so friendly and helpful. We had a hard time travelling with the babies at the beginning and Robert took a lot of time to help us with that. He suggested activities that woul be appropriate with the babies, showed us the way to get there. He even had the kindness to upgrade our room to a suite for the babies to be more confortable. Also, I sent my mom (who speaks no spanish nor english) to La Rosa and they arranged everything for her to meet us at La Fortuna (taxi, bus, ...). From the begginning (reservation) to the stay, everthing was perfect. Thanks to Robert and the staff of La Rosa.