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“A wonderful place, clean, quiet and pleasant” 4 of 5 stars
Review of Hotel La Rosa de America

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Hotel La Rosa de America
3.0 of 5 Hotel   |   100 mts Sur y 75 mts Este de La Mandarina | La Garita, Alajuela none, Costa Rica   |  
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Free breakfast with your stay
Ranked #4 of 30 Hotels in Alajuela
Miami Beach, Florida
1 review
3 helpful votes 3 helpful votes
“A wonderful place, clean, quiet and pleasant”
4 of 5 stars Reviewed May 24, 2011

My husband and I stayed at Hotel La Rosa de America the last week, this week we are visiting beaches of Guanacaste and return next week to stay at the Hotel La Rosa de America, because it is a terrific place to stay in the city because of its proximity to the airport, excellent treatment and cleaning, it makes it an ideal place for vacation and relax.

The rooms are simple, clean and cozy, the pool is beautiful, invites you to enjoy, the rate includes the breakfast, it is delicious. In general the rate is very reasonable for the service received.

The rooms are impeccable, cleaning staff are friendly and helpful.

Around of the hotel you can find restaurants, bars and diferente places to visit, walk or simply rest.

The general staff made ​​our stay comfortable and enjoyable, helped us with information and special menu, is by this that we are eager to return to stay in this hotel, which make us feel at home...

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2011

My husband and I stayed at this lovely little hotel for our recent trip to Costa Rica, and it beat our expectations in every way. The staff were very friendly and helpful. We arrived before dinner and were given recommendations where to eat - there were a lot of places really close by. The room was extremely clean and the fresh flowers a nice touch. Our room looked out over gorgeous gardens, extremely well-maintained, and I know a bit about gardening. The pool was clean and nice and big.
Not sure why the other guest gave this a one star - his review sparked me to write this one because we didn't experience anything like that guest did. In fact, I am allergic to gluten, and when I mentioned it, they made every effort to accomodate me. We had no problem with hot water either. The room was a decent size and had a comfortable double bed in it. It would have been nice to have a king, but we were fine. There is no A/C but we didn't feel we needed it.
We woke to the beautiful bird sounds in the morning and had a nice breakfast of fruit, cereal, cheese, buns, eggs, and some amazing banana bread. (according to my husband!) The coffee was really good, too.
We had to kill some time before our flight and the staff graciously allowed us to remain in the room past checkout so we could visit the zoo just down the street. When it was time to go the nice young woman called us a taxi and it was there is just a few minutes.
We were really happy we chose this hotel over one next to the airport, as it was so nice and quiet. We cam expecting the average airport hotel and left with a very warm feeling of having been well-looked after. We'd definitely stay again.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 19, 2011

Our room was small, but o.k. for one night. The pool very dirty. Not really inviting. So we don’t go for a swim but just sit beside the pool and spend the afternoon reading and surfing the internet. Wifi works fine, no hot water.

This hotel has in the hotels listing a restaurant icon which they don’t have, so in the evening we take a taxi and drive to Martino Resort which has a good Italian restaurant. Although is is just a mile away from Rosa de America we don’t feel like walking in the dark because there is no sidewalk. Moreover the taxi is very cheap, just 1000 Colones (2$)

My wife is vegan, meaning no animal products at all. No meat, no milk products, no honey, and so on. Hotel La Rosa de America made no extra effort to accommodate my wife’s dietary requirements in the breakfast included with the room, despite being given notice in advance of our arrival.

There is no a/c inside the rooms and the weather was hot, and after paying $80 for that room we had to pay $20 more for a taxi from the airport and another $20 to get to sansa airport. That is total of $120 for a very basic bed and breakfast.

  • Stayed March 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob_Hick, Owner at Hotel La Rosa de America, responded to this review, May 28, 2011
We did an exhaustive search of March to find when this guest stayed with us, but did not find anything in our records or emails. There was no record of a vegan dietary request, and we checked all the way back to January! We would really appreciate it if this guest could give us a few more details so we could find them in our records.
We are sincerely disappointed that this guest did not feel their stay lived up to what they were looking for. We take any criticism extremely seriously, and if the guest was experiencing any trouble we would have immediately remedied the situation as quickly as possible. Perhaps the guest did not mention these issues to us? If a room has a hot water issue, usually it just means the gas tank is empty and we have to flip a switch to go to the new tank. In March we did have 2 incidents of the pool going green due to a reduced PH problem, which we rectified immediately, but of course it does take the pool a couple of days to rebalance and go back to its usual crystal colour. We do apologize to this guest that they had to experience that during their stay. The pool was safe to swim in, but we agree the colour was not as it should have been.
Also, we have catered to different food allergies and sensitivities in the past, and continue to make our best efforts to help guests with dietary needs, if we are asked ahead of time. We do understand that many people have special needs in this regard. We do have a restaurant for breakfast, and for special group bookings we offer catered service. There are so many restaurants within just a few blocks of us for guests to choose from.
This guest stayed with us during the hottest month of the year (March), and we did experience a heat wave during that time where temperatures were unseasonably warm. Normally A/C is not required in this area of the country.
Also, the taxi the guest took to the airport was a little expensive; normally a taxi costs about $15. This cost is reasonable for a hotel that is close to the airport but not right on top of the airport noise. Hotels that include a shuttle are usually higher in price range to cover the cost. We do offer a shuttle service for $15, which guarantees that the guest won’t be taken advantage of by a taxi.
Again, we are saddened that this guest did not enjoy their stay, as we continually strive for perfection and we always wish for each and every guest to have a comfortable, trouble-free stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 7, 2011

Alajuela is a logical place to stay after arriving or just before leaving the airport, but from what I saw is pretty uninspiring on it's own. Don't be disuaded. The Hotel La Rosa is a fenced in arbor of mango trees and tropical greenery, with a great pool and walking distance to a butterfly garden and zoo that are great for kids. A bank and restaurant are also nearby. Our room was exceptionally clean (as they are in most hotels in CR) but had new, soft linens and updated bathrooms with basin sinks. Try to find that at this price point. Staff were inviting and helpful - couldn't ask for more.

Room Tip: Ask for the rooms closest to reception
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  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 30, 2011

The garden much more beautiful than you can see in the internet. the place is very nice and cleen. the bad comfortable. breakfast basic and the people very nice. the only problam was the tourist that comming very late in the night; they are noisy. we want to speak about the ouner-Robert. He help us to rent a car at the time that there was no car to rent in some of the rent car companys. Thank you robert. There is a very good resturant near the hotel. Ask robert about it.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2011

We stayed at La Rosa in March for 5 days. It was perfectly located in the Central Valley which was the area we wanted to check out. The staff (especially Griskka) are extremely accomodating and will do whatever they can to assist you. This time we just stayed on our last nigt as we had a very early flight in the morning but we arrived and went there for our rental car. They made that process so easy! and having the car brought to us there and then picked up from there made our trip hassle free!

I look forward to returning to Costa Rica AND La Rosa!! Thank you Griskka for making our stay so perfect!

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2011

This is a good choice for a stop-over when coming and/or going from San Jose. It's close to the airport, but away from the hustle of San Jose proper. Nice gardens and pool and EXCELLENT staff. We ate at Chery's bar just one block away and it was delish. I'd recommend this hotel.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel La Rosa de America

Address: 100 mts Sur y 75 mts Este de La Mandarina | La Garita, Alajuela none, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Alajuela
#4 Business Hotel in Alajuela
#5 Romantic Hotel in Alajuela
#6 Family Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel La Rosa de America 3*
Number of rooms: 16
Official Description (provided by the hotel):
Hotel La Rosa de America is a friendly and peaceful garden oasis conveniently near the San Jose Costa Rica Airport (SJO). With our emphasis on service, we are the vacation home base of choice for many guests visiting Costa Rica. Our staff have a wealth of information about the country and are happy to share that knowledge! The hotel is located on a gorgeous and carefully maintained property, in the sunniest part of the Central Valley - La Garita. We offer a selection of great accommodation options in rooms located around a large carefully maintained tropical garden and sparkling clean swimming pool. Rooms come in Superior and Standard types with Superior rooms having air conditioning, flat screen TV's, bar fridges and more! La Rosa is is ideally suited to guests arriving from a tiring flight and wanting time to adjust to the country in safe, friendly and beautiful surroundings. ... more   less 
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Also Known As:
La Rosa De America Hotel
Hotel La Rosa De America Costa Rica/Alajuela

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