Our family of 5 stayed here a total of 4 nights (3 upon our arrival in CR, and 1 just prior to leaving). It was about a 15 min cab ride from the airport, on the outskirts of San Jose in Alajuala. The rooms were clean, comfortable, and well cared for and the staff were extremely helpful and friendly. The grounds are pretty, and the pool was well maintained and great for our kids (aged 12, 10, & 8). Our shower worked fine, and I wonder if the reviewers that had trouble with the shower mentioned it to the staff (as the instructions asked) so that they could get it working. Some of the reviewers I've read on this place need to remember they are in Costa Rica, not the US or Canada. This is a developing country, and the amenities are not the same as home. It is noisy everywhere in the morning in CR, either from traffic if you're in the city, or the sounds of the jungle. We were up with the sun just about every day were were there, and we were in CR for 18 days.
The breakfast at the hotel was excellent: fresh fruit, fresh banana loaf, scrambled eggs, juice, excellent coffee, toast. What more can you ask for? Robert, the owner, was very helpful with local area knowledge, and we found the nearby restaurants served very good food. Again, you can't compare them to the restaurants at home, so don't bother trying.
A couple of the pool chairs were broken, but still useable, and I'm sure they will be replaced soon, as the owner seemed to take any problems seriously.
We would definitely stay here again.