We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“horrible place” 1 of 5 stars
Review of Hotel Chatelle Country Resort

Hotel Chatelle Country Resort
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save Saved
You added Hotel Chatelle Country Resort to your Saves list
Ranked #26 of 30 Hotels in Alajuela
Nanaimo BC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“horrible place”
1 of 5 stars Reviewed April 18, 2012

We lived at the Hotel Chatelle for a year. They put poison out to kill feral cats and did not tell us about it. Our dog got into the poison and died 10 minutes after ingesting it. It was horrible to watch our poor baby die such a horrible painful death.I confronted them about it and they admitted they had put the poison out but would not compensate us in any way and said we could not prove he died from it. After our little dog died, several cats died right outside our front door for 3 days afterwards. So we had to watch these poor animals die the same horrible death our dog did for days after.Don't stay at the Hotel Chatelle. They have no respect for animals and they over charge for everything!

  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3 reviews from our community

Traveler rating
    0
    0
    0
    1
    2
See reviews for
Families
0
2
Solo
0
Business
0
Rating summary
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Chatelle Country Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chatelle Country Resort

Address: Alajuela 4060, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Hotel Style:
Ranked #26 of 30 Hotels in Alajuela
Price Range (Based on Average Rates): $
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with HostelBookers so you can book your Hotel Chatelle Country Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Chatelle Country Resort Costa Rica/Alajuela

Owners: What's your side of the story?

If you own or manage Hotel Chatelle Country Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.