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“Great Hotel” 4 of 5 stars
Review of Hotel Aeropuerto Costa Rica

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Hotel Aeropuerto Costa Rica
4km west from SJO International Airport | On the Interamerican Highway, Alajuela 20104, Costa Rica (Formerly Hotel Aeropuerto San Jose Airport Costa Rica)   |  
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Hotel website
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Hotel amenities
Ranked #12 of 30 Hotels in Alajuela
Fountain Hills, Arizona
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Great Hotel”
4 of 5 stars Reviewed September 19, 2012

This is a great hotel to start and end a trip to Costa Rica with! The rooms are spacious, hotel staff very friendly and the food in the restaurant great! Who can beat a free hot breakfast and free transportation to and from the airport? I highly recommend this hotel to anyone looking for a nice hotel close to the airport!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
    80
    85
    26
    12
    12
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
5 of 5 stars Reviewed September 4, 2012

Hi all,
On my very first trip to Costa Rica, I found hotel Aeropuerto by dumb luck. The luck was dumb, the chouce was not. Before I moved here, I stayed there more than a few times. A comfortable room, a great restraunt, and friendly and helpful people. Whatever it is that you want to see and do in Costa Rica, just ask them. You won't be disapointed, I wasn't. Even now as a resident I sometimes stop by for a great meal.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
5 of 5 stars Reviewed August 26, 2012

all the people who low balled this hotel have no idea what they are talking about or are spoiled rich people.
this is a great hotel! great food, great price, great location. an oasis of San Jose.
i would deffenetly stay here again if i needed a spot to stay a day or two before leaving costa rica again.

Stayed August 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAeropuerto, Owner at Hotel Aeropuerto Costa Rica, responded to this review, August 31, 2012
Dear Marty F thank you for your excellent review and for enjoying your stay in our hotel we really hope to have you with us in the future.
Regards from Costa Rica!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hadley, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2012

Checked into this hotel the night before our return flight to USA. True--very close to airport---but that's all I can say on a positive note. Room smelled. A huge bug crawled across the floor which prompted my friend and I to sleep in our clothes, on top of the covers. Very disappointing!

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAeropuerto, Owner at Hotel Aeropuerto Costa Rica, responded to this review, August 17, 2012
Dear RileysMom1973 we are very sorry for the bug that crawled on the floor, first you have to understand we are located in Costa Rica (bugs are everywhere) we do fumigate the rooms periodically and the maids are trained to check everywhere to avoid situations like this but unfortunately that one bug got away from the daily check and your stay was disrupted by it. Also regarding the smell you refer in your review we have strict controls over the cleaning in the rooms and we are very sorry to know your room wasn't smell free, please accept our humble apologies.
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La Fortuna de San Carlos, Costa Rica
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 4, 2012

i stayed here for one night. The hotel is close to the airport like 5 min drive. They offer a free shuttle to the airport, what they do is they pay for your taxi, so if you are in the airport get a orange official taxi and let them know you are going hotel aeropuerto and you dont have to pay. They only give a free shuttle on your check in and check out.
Service was good, from Juan carlos in the restaurant to David and the rest of the front desk people.
They were very flexible and willing to help with all of our request. The pool is nice, breakfast its good. They have a bar and business room.
Their rooms are okay, kinda outdated but for the price is okay. Wifi in the lobby!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAeropuerto, Owner at Hotel Aeropuerto Costa Rica, responded to this review, August 17, 2012
Dear Dscr9 thank for staying with us and for the good review posted, I David and the rest of the hotel’s front desk team thank you for speaking good of the service provided, currently we are continuously working on the renovation of our rooms & entire property.
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Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 18, 2012

With some renovation, this place could be first class. Service is friendly and professional. Service to and from the airport is reliable (Hotels pays for a cab from, and provides a van to), and the grounds and pool area are pleasant. Rooms, however, show their age and wear. Overall, however, a decent value.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAeropuerto, Owner at Hotel Aeropuerto Costa Rica, responded to this review, August 17, 2012
Dear Writer9 thank for staying with us and for the good review posted, we always try our best to provide excellent service to our guest and we are continuously working on the renovation of our rooms & entire property.
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Wi
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2012

Although we arrived late and left fairly early, Hotel Aeropuerto more than me our needs. As they advised we took an orange cab from the airport which the hotel paid. For some reason, the two of us were given a room with 3 double beds which was not fancy, but more than met our needs. Cold beverages in lobby fridges were available for purchase. The substantial breakfast was served in a pleasant airy room. Although we did not have time to use it, the pool looked inviting. Desk personnel were professional, friendly and helpful. Later in Costa Rica we met expats who said they stayed there regularly when flying in and out of San Jose.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAeropuerto, Owner at Hotel Aeropuerto Costa Rica, responded to this review, August 17, 2012
Dear meandering5 thank for staying with us and for the good review posted, we are glad our transfer service meet your needs, probably the room was given to you because the rooms is bigger and the front desk is always looking to pamper the guest we thought you were going to enjoy more space unfortunately the bigger room was not good for you, we have an extensive list of recurring customers as you saw during your journey in the country. We hope to have you again in the future with us.
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Additional Information about Hotel Aeropuerto Costa Rica

Address: 4km west from SJO International Airport | On the Interamerican Highway, Alajuela 20104, Costa Rica (Formerly Hotel Aeropuerto San Jose Airport Costa Rica)
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 30 Hotels in Alajuela
Price Range (Based on Average Rates): $
Number of rooms: 24
Official Description (provided by the hotel):
Featuring free transportation from and to SJO International airport, this comfortable hotel is an ideal base for your trip (3 stars). Those traveling long distances will particularly appreciate the proximity of the hotel to the motorway. The hotel is located in direct proximity to the airport (4.0 km). The reception desk, which is manned 24 hours, also has a hotel safe. The hotel provides free WI-FI in your room or via a wireless connection in public areas. Feel free to enjoy room service or the wake-up facility when staying at the hotel. The hotel operates a suite of business facilities. The friendly team at reception will provide you with more information on the hotel's own car rental offer. Don't worry about finding a parking space, the hotel offers free parking for guests. The rooms benefit from cable television and telephones. All bathrooms are naturally equipped with a hairdryer. Do you want to book a non-smoking room? Are you traveling with your family and do you need a cot? We will gladly cater for your wishes - please indicate them when booking your room. Your room also has a safe. Air-conditioning ensures that the room temperature is always comfortable. Whether you just want to play around or you take your training seriously, the hotel swimming pool is there for you! Forget the worries of the day as you enjoy a relaxing massage. Treat yourself to a meal in the restaurant, with outdoor seating, where diabetics and vegetarians can find tasty dishes too. In the evening we will welcome you to the hotel bar. ... more   less 
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Also Known As:
Aeropuerto Hotel Alajuela
Hotel Aeropuerto Costa Rica Alajuela

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