When my husband and I got to our room our first impression was that the hotel needed some updates. Even something as simple as a fresh coat of paint would really help. The room was relatively clean, but there were cob webs in the closet area, and mold on the shower tiles. It wasn't ideal, but the bed linens were crisp so I was okay with it.
Later that night after we'd turned off the TV and my husband was asleep I was quietly reading with a small light and out of the corner of my eye I saw movement. A bat was circling above, the ceiling is vaulted so it was about 13-15 ft high. We both got up and went to the front desk to report the critter. They seemed un-alarmed and sent over someone to take care of it. It was at this same time as we started looking around the room that we noticed several large ants crawling on the floor and walls. We were disgusted, but had already paid for the room through Expedia and figured a different room wouldn't be much better.
Two days later I was getting ready in the room during the day, and am looking around (for bats) and sure enough I see a second one nearly camouflaged hanging on the side of the wood panel ceiling just a foot to the left of the head of the bed. The maid came in and took care of it, she was kind and apologetic, but again as before this didn't seem like it was out of the ordinary. We did not leave our windows open at any point, however they were open when we first arrived, so you can make your own guesses as to how the bats entered.
The final night of our stay I was having trouble sleeping (not too shocking considering) and both my husband agree that we heard something running around in the attic. It seemed kind of big, so it wasn't a bat. I have no clue.
Other things to note:
No coffee pot in the rooms.
The pool is not heated so it's cold in the morning but heats up in the afternoon and isn't so bad. There isn't any music at the pool and the hotel in general was very quiet. At times it seemed like our family were the only people there.
The grounds are pretty, but it's remote, not much to do.
The staff was friendly.
The food was fine (nothing exciting, but not bad). The fresh fruit at breakfast was very good.
The key is connected to the air-conditioning so that you're not able to keep the room cool unless you're in the room.
We had other family members staying at the resort because we were there for a wedding, and none of them had bats in there rooms (I feel that it's only fair to mention that).
- Official Description (provided by the hotel):
- Ten minutes from the airport and Central America's biggest Casino, this resort is located in the central valley of Costa Rica, known for having one of the three best climates in the world. European style pervades guestrooms with Italian tile and fine wood furnishings; balconies, minibars, cable TV, and wireless Internet access. Surrounded by jungle, the property is within proximity of volcanoes, rainforests, and more. On-site amenities include a spa, modern gym, casino, pool, and restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Resort Martino Hotel Alajuela
- Resort Martino Hotel And Spa
- Martino Luxury Hotel
- Martino Luxury Resort
- Resort Martino Hotel & Spa Costa Rica/Alajuela