We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Muy agradable” 4 of 5 stars
Review of Resort Martino Hotel & Spa

Save Saved
You added Resort Martino Hotel & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Resort Martino Hotel & Spa
3.5 of 5 Resort   |   In front of Zoo Ave | La Garita de Alajuela, Alajuela 2203, Costa Rica   |  
Hotel amenities
Ranked #19 of 29 hotels in Alajuela
Escazu, Costa Rica
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
“Muy agradable”
4 of 5 stars Reviewed March 28, 2013

Today I returned to Resort Martino Hotel & Spa for lunch with my wife. It is about 25 kilometers from the center of San Josè and only about 10 north west from the airport, less tyhan 10 minutes. It is a large property but it has only 48 rooms, which allows for good service and a quiet ambiance. La Focaccia is their restaurnat on the main floor, with a nice veiw of the outdoor pool and the rooms beyond. I had chicken leg and my wife "penne arrabiata". Food was very good, although I will not say superb. Facilities include large well kept pool, spa, and second level gymnasium with view to the pool and the restaurant. It has a casino, that I did not visit. Paking is large, inside the property with security. Wifi is good and free. It certainly is a place to rest and enjoy, specially if you are not in a hurry or on work trip. I certainly recommend it.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

163 people have reviewed this hotel

Traveler rating
    50
    45
    26
    24
    18
See reviews for
27
55
14
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Blairsden
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 28, 2013

The was a disappointing end to a great 2-week trip through Costa Rica. Our plan was to have an extra day at the end of our trip to "rejuvenate" before flying back to US. The workout gym and jacquzzi was much touted in hotel website and materials, but both were disappointing. Yes, the grounds were pretty. even though was bit of a 'hike' from room to main lodge where restaurant and front desk are. Pool is beautiful, but water too cold to use (no one used it whilewe were there over 2 nights). The gym was huge and looked promising until discovered only open 2 hours in early morning and late evening! Why? "the spa customers downstairs complained about the 'noise' from gym being used"! The equipment, altho impressive in quantity, was old and worn out. only one of the 4 or 5 treadmills even worked, and not very well. No one was around to assist. Really shabby workout/gym room--dusty, worn, yuk. Never even saw the hot tub (which was main reason we picked this place to end our journey)--it was in a private room in the day spa, required a reservation and was only open between 9 am and 6 pm. The Martino was also 7 miles from Alajuela and even farther from San Jose. Hotel staff were barely bilingual and were not helpful in helping us arrange a coffee plantation tour or in providing any information that might have made our last full day and night in CR memorable. Sadly, would not stay there again; definitely not "as advertised"! Also, after 2 weeks of yummy plentiful buffet breakfasts all over the country (Tortuguero, Arenal, Monteverde, tamarindo), Martino's was a little disappointing--kind of like our entire stay!

Stayed March 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adriano_martino, Public Relations Manager at Resort Martino Hotel & Spa, responded to this review, April 9, 2013
Dear guest, thanks for your value comments, this is the best way to know about what our customers are looking for, every single comment is very important for us.
We understand we have to improve a couple things, believe me we are doing some changes to satisfy all the people request.
Hope, at your next trip we can show you how we are improving to complete yours and ours goals regarding your comments.
Thanks a lot.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amersfoort, The Netherlands
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 18, 2013

Nice location, nice large room with wooden furniture. Good bedding and very polite staff, helping you all over the day. Reception well informend and concerned if you have any problems.

Very pleasant swimmingpool en almost the best Italian restaurant in Costa Rica (not so expensive as in Italy and very original Italian food!,

Please be aware: almost every weekend there are parties/weddings with loud live music and basses full on This is up to 23.oo h then it,s quiet.

Room Tip: better ask for a room on first floor.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Andrews, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2013

Great hotel to stay at at the beginning of our trip. About 15 minutes from the airport. They help to arrange pick up/drop off. Pool is not heated but good to cool off on hot days. Attentive staff. My mother is a senior with limited walking. They were able to put us in a room on the ground floor. They had a golf cart to take her up the hill to the restaurant and to avoid the stairs. The pool however only has a ladder and not steps with a railing so she could not go in the pool. Enjoyed drinks by the poolside all the same. They were remodeling while there. Putting in beautiful tile, marble, amazing hand carved images in the doors of the rooms. Nice view from the restaurant on the upstairs patio. Food was very good. Quiet neighborhood. Zoo is right across the street. Good value for the price. Was not expensive.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2013

This hotel is on quite a large property and seems like it was once a very nice hotel. At the moment some of the buildings are starting to run down. The hotel rooms are still pretty nice though. It really isn't that far from the airport either so it was a good place for us to relax at the end of our trip before hopping on the plane to head home.

I would stay there again as the staff are friendly and the price isn't too bad. It isn't a 5 star resort though if that is what you are looking for.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adriano_martino, Public Relations Manager at Resort Martino Hotel & Spa, responded to this review, April 9, 2013
Dear guest, thanks a lot for your comment, always we want the best service for our customers, that why we are doing some investments in our property, hope next time you will love the results.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swannanoa, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 12, 2013

The best feature about this hotel, for me, is that it is directly across from the ZooAve, a quiet, lovely refuge for endangered and injured birds, mammals, and reptiles. The hotel appears to be a converted private hacienda, and while the structures and room appointments appear luxurious, management seems to cut corners on maintenance and service personnel. Because of the dramatic design of the pool and terrace area, it is a popular spot for local upper class to celebrate special occasions with great crowds and noise. So beware of a Friday or Saturday stay. Still, a nice location away from but accessible to urban areas and countryside alike.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakton, VA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 6, 2013

My family and I stayed at the Martino Hotel in February for 9 days and thoroughly enjoyed this experience. The hotel, near the airport, is centrally located in the country and made traveling to a number of beautiful sights fairly easy. The hotel, grounds and pool are beautiful and very clean.. The hotel is quiet and private. The staff was very friendly and helpful and made us feel at home. Giovanni, the concierge and Onesimo, our waiter, were the best, always cheerful and, when requested, willing to give personal advice about our travels. I would definitely stay at this hotel again.

Room Tip: We had adjacent rooms on the second floor overlooking the pool. Because of hotel guests en route to...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Resort Martino Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Resort Martino Hotel & Spa

Also Known As:
Resort Martino Hotel Alajuela
Resort Martino Hotel And Spa
Resort Martino Hotel
Martino Luxury Hotel
Martino Luxury Resort
Resort Martino Hotel & Spa Costa Rica/Alajuela
Address: In front of Zoo Ave | La Garita de Alajuela, Alajuela 2203, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Resort Martino Hotel & Spa 3.5*
Official Description (provided by the hotel):
Ten minutes from the airport and Central America's biggest Casino, this resort is located in the central valley of Costa Rica, known for having one of the three best climates in the world. European style pervades guestrooms with Italian tile and fine wood furnishings; balconies, minibars, cable TV, and wireless Internet access. Surrounded by jungle, the property is within proximity of volcanoes, rainforests, and more. On-site amenities include a spa, modern gym, casino, pool, and restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Cheap Tickets, Hotels.com, Travelocity, Tingo, Priceline, Venere and TripOnline SA so you can book your Resort Martino Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Resort Martino Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.