This place is crawling with bugs. One of our friends stayed in an adjacent room and a tiny part of her door frame came off, revealing about a 1,000 ants and their eggs. She actually took a video of it before changing rooms. Our room was not cleaned well and there were bugs all around. In fact, my roommate had ants in her scrambled eggs from the hotel breakfast. I get this is Costa Rica, but other resorts I've stayed in in C.R. did not have this issue.
The A/C is old and dirty, we've developed respiratory problems breathing the air conditioning here. The restaurant is over-priced, food is mediocre, and service extremely slow.
The front desk wasn't helpful either, they booked tours for me, but didn't give me confirmations, so I had no idea the price or pickup time. Then gave me a difficult time when I asked for copies of the confirmation, saying it was my responsibility, not theirs. Lastly, although they have wifi, it's unsecured and rarely works.
On the plus side, they have a large gym and the pool is one of the biggest I've ever seen, which is quite relaxing.
When I travel, I value clean rooms and friendly staff, and this resort has neither. I've stayed in nicer hostels.
- Official Description (provided by the hotel):
- Ten minutes from the airport and Central America's biggest Casino, this resort is located in the central valley of Costa Rica, known for having one of the three best climates in the world. European style pervades guestrooms with Italian tile and fine wood furnishings; balconies, minibars, cable TV, and wireless Internet access. Surrounded by jungle, the property is within proximity of volcanoes, rainforests, and more. On-site amenities include a spa, modern gym, casino, pool, and restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Resort Martino Hotel Alajuela
- Resort Martino Hotel And Spa
- Martino Luxury Hotel
- Martino Luxury Resort
- Resort Martino Hotel & Spa Costa Rica/Alajuela