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“Excellent Hotel and Service” 5 of 5 stars
Review of Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
3.0 of 5 Hotel   |   Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica   |  
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Ranked #3 of 30 hotels in Alajuela
Victoria, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Excellent Hotel and Service”
5 of 5 stars Reviewed May 31, 2013

We stayed here just last week and are going back before leaving Costa Rica. The price for a kingsize bed and junior suite was lower than the Holiday Inn next door. The staff were incredibly friendly and helpful. They could not do enough for us and were so hospitable as opposed to the snooty clerk at the Holiday Inn. He was so snooty and quoted a ridiculous high price we walked out in the rain to go to the Hampton Inn. Clean, comfortable and fabulous. Breakfast was included and was delicious.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. honeymooners832

Thank you very much for staying with us at the Hampton Inn & Suites by Hilton – San Jose Airport in Costa Rica and for the time you took to review our Trip Advisor profile. We are pleased to learn that you found our beds, rooms and staff friendliness satisfactory throughout your stay. In addition, we are really happy to know that you enjoyed our free shuttle to the International Airport. We are aware that every guest has a choice when traveling and we thank you for choosing our hotel.

Looking forward to your next stay,
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553 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 26, 2013

Convenient, American style hotel, very close to the airport. Great for a first or last night. Very helpful multi-lingual staff. Excellent value for money.

Restaurants close by are not that interesting but it's an easy taxi ride into San Jose.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. awwhitfield

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
muncie, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2013

great staff here. good amount of things to do nearby. stay here often on business travel. always a good experience. although I didn't use shuttles other than airport days. that is a good part of staying here as they are always available.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. Michael W

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lumby, Canada
1 review
5 of 5 stars Reviewed May 22, 2013

stayed for 2 nights may 2013,excellent staff and location(2 minute drive from airport)free shuttle every 10-15 minutes.very good breakfast.stayed one night at the Marriott also and the Hampton is better value for the money.15 minute walk to some great little places to eat.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. Andrew S

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Del Mar, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2013

I found great refuge here after a difficult and long day of driving from the Osa Penninsula on the south pacific coast. Kevin and Noelia were very welcoming and professional at check-in, and upgraded my room after all three of us were subjected to a couple of extremely obnoxious arrivals.
I also made good use of the hotel's free unlimited calling home to the US, and caught up on a week of news and emails in their convenient business center. The free morning hot breakfast was excellent, and prepared me for the long day of flying home to San Diego from the airport literally across the street..

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear Mr. Bill L

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Top Contributor
126 reviews 126 reviews
29 hotel reviews
Reviews in 57 cities Reviews in 57 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 19, 2013

We stayed here our last night before heading back home. :/
It was very close to the airport. Clean, great breakfast. And it's great you can pay the departure tax at the hotel, the line was super long at the airport. We would stay again for sure.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. clscorz

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

Excellent service, friendly staff, clean and safe & good value for money. Large sized bedrooms, comfortable and clean bed of larger than normal King size, complimentary breakfast, including a To Go packed one. Very close to the airport, less than USD10 by taxi Good offers for local tours available within the hotel and recommended to pay Departure Tax at hotel in advance of departure as there can be queues at the airport to pay this. It costs a premium of USD 4 to pay at the convenince of the hotel, but it is well worth it. Please don't lose the receipt of the tax paid as it is very much required at the airline check in counter.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear Christabel S

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Address: Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Alajuela
#3 Family Hotel in Alajuela
#3 Romantic Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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