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All 29 Alajuela hotels

Hampton Inn & Suites by Hilton San Jose Airport: Traveler Reviews

3.0 of 5
Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
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Ranked #5 of 29 hotels in Alajuela
Most recent review
4 of 5 stars Reviewed January 3, 2013
Cecilia C Kingston, Tennessee
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298 reviews from our community

Traveler rating
    143
    116
    23
    5
    11
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Families
77
 
Couples
114
 
Solo
21
 
Business
29
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kingston, Tennessee
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Nice hotel, don't use their taxi service”
4 of 5 stars Reviewed January 3, 2013

Room is nice, new bedding. Staff is friendly. Advice: do not recommed using the hotel taxi service, rates are 40-200% more than local services. Took hotel taxi to Walmart - 3mil colonies; return trip with local taxi - 1 mil colonies; hotel taxi to dinner - 15 mil colonies; return trip with local taxi - 8700 mil colonies.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Cecilia C about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
January 13, 2013
Thank you for the time visiting our TripAdvisor profile.
For us your feedback is very important, our main goal is to give you the best services and facilities always in every visit.

Regarding your comments of the taxi service, we are located in Plaza Aeropuerto. The taxi company work directly with the owners of the Plaza. We are not related with that company, however I will extend your thoughs.

Thank you again for sharing your review. We hope to have the opportunity to be part of your hotel selection in the future.


Kind regards,
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Haslum
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“Super place to stay near Juan Santamaria airport”
5 of 5 stars Reviewed January 3, 2013

Very pleasant stay at the Hampton Inn and Suites San Jose Airport. Very friendly and welcoming staff, nice room, excellent breakfast. Very close to Juan Santamaria airport and in the area with all car rental agencies.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gerok72 about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
January 13, 2013
Hello!
Thank you choosing Hampton Inn & Suites by Hilton, Costa Rica.
We appreciate your time visiting out TripAdvisor profile.

We are glad to know that our clean rooms, friendly staff and breakfast area filled your expectations. Our close location from Santamaria Airport and the car rental agencias can be very helpful and easy to access.

We stand by the opportunity to be your hotel in your next trip to our country.


Best regards,
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Calgary
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“Perfect Hotel for our Short Term Stay”
5 of 5 stars Reviewed January 2, 2013

This hotel is extremely close to the airport, has a shuttle pick-up at the airport and was very clean, with spacious rooms. Perfect for our family of five and the great hot complimentary breakfast was just absolute icing on the cake. We would highly recommend this hotel, with the only proviso being that there is not much else close to the hotel but car rental places.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ace65 about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
January 11, 2013
Thank you very much for choosing us as your hotel during your visit to our country.

For us is very important the perception from our guests and your review give us an opportunity to improve our service. Our main goal is to give you and your family a confortable stay, clean rooms, a good breakfast and an efficient suttle service to the airport. And we are happy to know that you and your family had a great time at Hampton.

We appreciate your comments, and hope to have the opportunity to be your hotel in future trips to Costa Rica.

Best regards,
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BLACKSTONE,MA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“great hotel”
5 of 5 stars Reviewed January 1, 2013

this is a great strating point for a trip to costa rica, close to airport free shuttle. reasonable rates. full breakfast some car rentals in same parking lot. security is good and rooms are clean. staff is very friendly. close to dennys and walmart

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KITKAT60 about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
January 11, 2013
Thank you for your comments.


It always a pleasure to receive good reviews from our guests.
We are more than happy to know that me made your stay easier with our service, clean rooms, shuttle and location.

Thank you for your time visiting our TripAdvisor profile. We look forward to the opportunity to be your hotel in your next trip to Costa Rica.


Kind regards,
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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great, Convenient Hotel”
5 of 5 stars Reviewed December 30, 2012 via mobile

We stayed here in Early December before flying out to another location in the morning. We have stayed at some of the more Costa Rican (and cheaper!) hotels in San Jose in the past and found that the convenience of the Hampton Inn, not having to take a taxi ride into the city, etc outweighed the cost savings.

As others have said, the hotel is nice- just like a Hampton Inn in the US. The shuttle was right outside the door, check in was easy, and the room was clean. Beds were comfortable and the AC worked great. We worked out and the gym is very small but they have very modern elliptical fitness equipment and I was pretty surprised by that. There is a mini-fridge which is nice since and they have a little gift shop which sells the usual items found but also sells beer- it was nice to have a cold Imperial! Breakfast was very good- they were renovating the lobby and breakfast was back in a conference room but still good nonetheless.

We walked over to the casino for dinner and the little sports bar there has pretty decent food. Their happy hour is 2 for 1 drinks, but they didn't really give you that deal until you asked- fortunately I heard another table say something about it and they didn't charge us for the next round- so be careful with that.

Overall a good stay at the Hampton and would definately stay here again as we pass thru SJO.

Stayed December 2012, traveled with friends
Was this review helpful? Yes
Ask Balvenie14 about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
January 10, 2013
Thank you for choosing Hampton Inn & Suites as your hotel during your trip to Costa Rica.
We appreciate your time visiting our TripAdvisor profile.

We are glad to know that our facilities, clean rooms and fitness area made a confortable stay during your trip. Since your last visit we improved our lobby, dinning room and social areas.

We look forward to have the opportunity to be your hotel in your future visits to our country.


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hampton Inn & Suites by Hilton San Jose Airport
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Also Known As:
Hampton Inn & Suites By Hilton San Jose Airport Hotel
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela
Address: Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Alajuela
#5 Family Hotels in Alajuela
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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