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“Super place to stay near Juan Santamaria airport” 5 of 5 stars
Review of Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
3.0 of 5 Hotel   |   Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica   |  
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Ranked #3 of 30 hotels in Alajuela
Haslum
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
“Super place to stay near Juan Santamaria airport”
5 of 5 stars Reviewed January 3, 2013

Very pleasant stay at the Hampton Inn and Suites San Jose Airport. Very friendly and welcoming staff, nice room, excellent breakfast. Very close to Juan Santamaria airport and in the area with all car rental agencies.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, January 13, 2013
Hello!
Thank you choosing Hampton Inn & Suites by Hilton, Costa Rica.
We appreciate your time visiting out TripAdvisor profile.

We are glad to know that our clean rooms, friendly staff and breakfast area filled your expectations. Our close location from Santamaria Airport and the car rental agencias can be very helpful and easy to access.

We stand by the opportunity to be your hotel in your next trip to our country.


Best regards,
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545 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Calgary
Top Contributor
92 reviews 92 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 2, 2013

This hotel is extremely close to the airport, has a shuttle pick-up at the airport and was very clean, with spacious rooms. Perfect for our family of five and the great hot complimentary breakfast was just absolute icing on the cake. We would highly recommend this hotel, with the only proviso being that there is not much else close to the hotel but car rental places.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, January 11, 2013
Thank you very much for choosing us as your hotel during your visit to our country.

For us is very important the perception from our guests and your review give us an opportunity to improve our service. Our main goal is to give you and your family a confortable stay, clean rooms, a good breakfast and an efficient suttle service to the airport. And we are happy to know that you and your family had a great time at Hampton.

We appreciate your comments, and hope to have the opportunity to be your hotel in future trips to Costa Rica.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BLACKSTONE,MA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 1, 2013

this is a great strating point for a trip to costa rica, close to airport free shuttle. reasonable rates. full breakfast some car rentals in same parking lot. security is good and rooms are clean. staff is very friendly. close to dennys and walmart

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, January 11, 2013
Thank you for your comments.


It always a pleasure to receive good reviews from our guests.
We are more than happy to know that me made your stay easier with our service, clean rooms, shuttle and location.

Thank you for your time visiting our TripAdvisor profile. We look forward to the opportunity to be your hotel in your next trip to Costa Rica.


Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

We stayed here in Early December before flying out to another location in the morning. We have stayed at some of the more Costa Rican (and cheaper!) hotels in San Jose in the past and found that the convenience of the Hampton Inn, not having to take a taxi ride into the city, etc outweighed the cost savings.

As others have said, the hotel is nice- just like a Hampton Inn in the US. The shuttle was right outside the door, check in was easy, and the room was clean. Beds were comfortable and the AC worked great. We worked out and the gym is very small but they have very modern elliptical fitness equipment and I was pretty surprised by that. There is a mini-fridge which is nice since and they have a little gift shop which sells the usual items found but also sells beer- it was nice to have a cold Imperial! Breakfast was very good- they were renovating the lobby and breakfast was back in a conference room but still good nonetheless.

We walked over to the casino for dinner and the little sports bar there has pretty decent food. Their happy hour is 2 for 1 drinks, but they didn't really give you that deal until you asked- fortunately I heard another table say something about it and they didn't charge us for the next round- so be careful with that.

Overall a good stay at the Hampton and would definately stay here again as we pass thru SJO.

Stayed December 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, January 10, 2013
Thank you for choosing Hampton Inn & Suites as your hotel during your trip to Costa Rica.
We appreciate your time visiting our TripAdvisor profile.

We are glad to know that our facilities, clean rooms and fitness area made a confortable stay during your trip. Since your last visit we improved our lobby, dinning room and social areas.

We look forward to have the opportunity to be your hotel in your future visits to our country.


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2012 via mobile

The hotel is located close SJO airport and as such it offers all you need before/after a flight - clean rooms, comfortable bed, free international calls, good breakfast, free tranportation to and from the airport, business center, free wireless WiFi and most important - friendly and kind staff willing to help in any situation or question. Very good value for your money. Highly recommended as a starting/end point for your trip in Costa Rica.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, January 10, 2013
Thank you for your comments!

We really appreciate the opportunity of being part of your hotels selection during your visit to Costa Rica.

Our pririority is to offer you clean rooms, good service and a confortable stay. We are happy to know that our international free phone calls and shuttle service to the Santamaria Airport was convenient.

The staff is always in the best disposition to help and clear all your questions. Your feedback encourage us to give always the best service and facilities.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
71 reviews 71 reviews
49 hotel reviews
Reviews in 50 cities Reviews in 50 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed December 25, 2012

Convenient and comfortable stay. Prompt pickup by shuttle. Quick check-in. Hilton Gold premiums in room. Bed was comfortable. Room was clean. Breakfast was good and in a pleasant lounge. All in all an very positive experience. Would definitely stay here again. Two suggestions: stronger wi-fi signal (kept going out) and, on your web site, indicate where the hotel shuttle will stop - it was a bit disturbing to have to walk a gauntlet of taxi drivers and we weren't sure where to stand for the hotel shuttle. Luckily we found someone to direct us and the shuttle arrived just then, but it was a little scary.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, January 9, 2013
Thank you for sharing your thoughs true our Trip Advisor profile.
We appreciate your loyalty and for us your feedback is very important to be constantly improving our service.

I am glad to know that from the shuttle to the room you had a good experience in every aspect of your stay at Hampton Inn. As a very important comment we will work on the wi-fi signal, about where to find our shuttle service it is difficult to give an specific meeting poin because the police officers regulate the transit at the arrivals gate. That is the reason why our shuttle arrives every 10-15 minutes to the airport.

For us is a pleasure to be part of your hotel selection in Costa Rica. We stand by the opportunity to serve you in the future.

Best regads,
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Missouri
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2012

This is a good venue for a stay before or after a long international flight. As noted in other reviews, the rooms are clean and comfortable and located close to the international airport, with a free airport shuttle.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, January 9, 2013
Hello Daniel L!

Thank you for your feedback. We are glad to know that our clean rooms and locations
were practical and convenient during your stay. Our main goal is to give you always the best service.

Thank you again for your comment.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Address: Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#3 Family Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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