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Hampton Inn & Suites by Hilton San Jose Airport: Traveler Reviews

3.0 of 5
Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #5 of 29 hotels in Alajuela
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291 reviews from our community

Traveler rating
    138
    114
    23
    5
    11
See reviews for
Families
76
 
Couples
111
 
Solo
21
 
Business
27
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mount Pleasant, Texas
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
13 helpful votes 13 helpful votes
“Super place to stay”
5 of 5 stars Reviewed December 4, 2012

The Hampton is very close to the airport and the shuttle ran frequently. The place is very clean and the rooms are spacious and comfortable. The staff are extremely courteous and helpful. There is no reason to stay anywhere else.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Pike57 about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
December 5, 2012
Hola Pike57!

Thank you very much for taking time to visit our Trip Avisor profile! We are glad to know that we made your stay a remarkable moment during your visit to Costa Rica.

Clean comfortable rooms and a friendly service are always our main goals. Thank you again for your feedback.

We stand by the opportunity to be your hotel during your next visit to our country.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Close hotel to the SJO airport.”
4 of 5 stars Reviewed November 29, 2012

4 of us stayed at Hampton Inn & Suites by Hilton San Jose Airport upon arrival into SJO. Once outside we had to wait between 5-10 minutes for the free hotelshuttle, which wasn't bad. The hotel is very close to the airport. We had two rooms. They were standard rooms and were clean and very comfortable beds. We enjoyed the free breakfast the next morning with a very large selection. We'd definitely stay there again.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Rhonda L about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
December 5, 2012
Dear Ronda L

In the name of all the staff of Hampton Inn & Suites by Hilton, Costa Rica we want to thank you very much for taking your valuable...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nisswa, MN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Consistantly a fine place to stay”
4 of 5 stars Reviewed November 20, 2012

This is one I refer to everyone traveling in and out of CR. The facilities are well maintained and the rooms fresh and clean. The staff is very good and the friendliness makes one feel at home.
While I could stay at any hotel I wish,and I have stayed at many in the area, this has become my hotel of choice when passing through. The proximity to the airport, free shuttle service, access to taxi service and car rental, meeting facilities and near by restaurants marks this as a sure bet.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask oldshad69 about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
November 25, 2012
Hello oldshad69!

Warm greetings from Costa Rica!

Thank you for your comments, your review encourage us to give always our best.
We are glad to know that your stay in our country was much more easier with our services
and facilities.

Quality and friendliness are waiting for you in your next trip to our country at Hampton Inn & Suites Costa Rica!


Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
“very good hotel, but please fix the internet!”
4 of 5 stars Reviewed November 16, 2012

the hotel is very well situated, very clean, comfortable and with exceptionally nice staff. the only thing I would recommend is that the internet be improved A LOT. this being a business hotel, its absurd to have slow intermittent internet service. it really affected my ability to work from my room while I was there.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask andreawwt about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
November 25, 2012
Dear andreawwt,

Thank you for taking time to visit our TripAvisor profile.
We are happy to know that our location is convenient for you as well as our clean rooms and friendly staff.

We will follow your recommendations. This kind of comments give us the opportunity to improve our services quality.

We are looking forward to make easier your work in your next trip to Hampton Inn Costa Rica.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bay Shore, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Simple and efficient but still nice and comfortable place”
4 of 5 stars Reviewed November 15, 2012 via mobile

I try this one because of it is located near the airport. Clean rooms, nice people and service. The price is a little high for a B&B type hotel. There is a couple of restaurants near by. Don't expect to see a fancy restaurant inside. I'll book this hotel again next time I visit San Jose.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GMOL about Hampton Inn & Suites by Hilton San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review
November 25, 2012
Dear GMOL,

Warm greetings from Costa Rica!

It is great to hear that you had a first class stay with us!
Thank you for taking the time to review our hotel. For us is very important to offer your clean rooms and a friendly service in every visit.

We look foward to be part of your next trip to our country!

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Also Known As:
Hampton Inn & Suites By Hilton San Jose Airport Hotel
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela
Address: Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Alajuela
#5 Family Hotels in Alajuela
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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