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“Convenient for Early Flights” 4 of 5 stars
Review of Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
3.0 of 5 Hotel   |   Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica   |  
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Ranked #3 of 30 hotels in Alajuela
Highland, Maryland
Top Contributor
220 reviews 220 reviews
66 hotel reviews
Reviews in 74 cities Reviews in 74 cities
124 helpful votes 124 helpful votes
“Convenient for Early Flights”
4 of 5 stars Reviewed September 22, 2012

If you get in very late or leave early this is a great option. Hotel is a typical Hampton Motel with decent breakfast and good Internet connection. No restaurant but there is a Denny's and Rostipollo (rotisserie chicken) franchises across the parking lot. However if you use this hotel as your base for meetings in San Jose, travel times into town in the morning and late afternoon could be over an hour long and US$30 each way.

Room Tip: Ask for miny suite
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, September 24, 2012
Dear Mon Gourmet,

Thank you very much for visiting our Trip advisor profile and for leaving your comments about your experience at Hampton Inn & Suites by Hilton, Costa Rica.

I am glad to know that your stay at Hampton Inn Costa Rica was pleasent. We are happy to know that you found a good service in our breakfast and internet facilities. It is our main goal to make you feel as comfortable as possible.

This kind of reviews encourage us to work harder everyday.


Sincerely,
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528 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Rusk, Texas, United States
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 2, 2012

Great room, all amenities one would expect in the USA. Caters to Americans and serves a very good breakfast, Has shuttle to airport 24 hours a day and runs every 15 minutes or so. On-site departure tax location costs an additional 4 dollars but may be worth it in high season. We didn't avail ourselves of the service since we were leaving before the office opened (it opens at 7 a.m.). Be sure to get a free "to-go snack" when you check out. It has water, a piece of fruit and a Otis Spunkmeyer muffin. Also, be sure to eat it all before you get to the plane, since they search you in the Jetway and take your water away from you. This has nothing to do with the hotel, it's just a warning to fellow travelers.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, September 9, 2012
Dear Doug I !
Warm greetings from Costa Rica.

Thank you very much for leaving your comments about your experience at Hampton Inn & Suites by Hilton Costa Rica and for visiting our profile.

We are happy to know that our location was convenient for your trip and that you enjoyed our breakfast and shuttle service. It is always a pleasure giving you the best.


We are looking forward to your next stay, we would love to have you here again.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury Park, CA
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 15, 2012 via mobile

We stayed here on the first and last nights of our vacation. It was just what we needed, it was spotless, quiet and so close to the airport. When our flight arrived, the free shuttle was there at the airport waiting for us. The beds were very comfortable. The free breakfast was delicious. All the staff were so helpful except one, who appeared to be having a bad day. I would definitely stay here again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 17, 2012
Hello vaykayam!

Thank you very much for your comments regarding your stay at Hampton Inn & Suites by Hilton – Costa Rica. We really appreciate the time you took to review our Trip Advisor profile and we thank you for choosing us. This kind of comments always help us to improve our service.

We realize that every guest has a choice when traveling and we thank you for making Hampton Inn & Suites your choice. We are happy to know that we were part of your vacations in our conuntry.

We are looknog forward to your next stay.

Sincerely,

The Hampton Inn & Suites by Hilton Staff – Costa Rica
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Oklahoma City, Oklahoma
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 7, 2012

We booked this hotel for a stay to catch an early morning flight. It worked great. Buy your Departure Tax stamps here ($4 extra). Very clean. Good breakfast. Right by airport and free shuttle. Only negative is not a lot of dining options close by - Dennys and a Chicken place which was just OK. But for a night stay to be near airport its the way to go!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 10, 2012
Dear okatty !

Warm greetings from Costa Rica.
We really appreciate you took the time to share with the world your experience during your visit to Hampton Inn & Suites by Hilton, Costa Rica.

Thank you for leaving your comments and for visiting our Trip Advisor profile.
We are very happy to know that you enjoyed the comfort of our bed, the cleanliness of the room, the service of all our staff and our convenient shuttle service. For us it is always a pleasure giving you our best service in all the possible ways.

We are looking forward to your next stay.




Sincerely,

The Hampton Inn & Suites by Hilton Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Issaquah, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2012

I stayed here with my family for one night before flying out from San Jose. This hotel is very close to the airport and they have free airport shuttles to take you there. The rooms are nice and clean. There is a Dennys across from the street and another restrurant in walking distance which was a nice thing to have for a quick dinner.

They have free international calling to any country included which was a nice feature. The breafast in the morning was good. The staff while checking out gave a nice balloon in the shape of a monkey to my son which kept him occupied in the airport. We didn't use the hotel service for paying departure tax and found the lines in the airport to be moving very fast.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 1, 2012
Hello! MASSeattle!

Thank you for your comments! For our staff giving an excellent service is the most important priority. I am glad to hear that our rooms and facilities made your last day in Costa Rica a moment to remember.

At Hampton Inn Costa Ricakids are very important guests, and we love to make them feel that they are staying in more than a hotel. I am going to extend your comments to our breakfast staff members, it is always a pleasure making you feel like at home.

We hope to have again the opportunity be part of your experience in Costa Rica.
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Cambridge
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 25, 2012

I stayed at the Hampton Inn & Suites for a total of four nights, 3 at the start of my trip and one at the end. When I arrived the airline had lost my baggage with all my clothes and wash kit. The hotel provided all the essentials so I could at least shower and clean my teeth when I arrived.

The hotel is quiet and the staff are all happy, friendly and helpful.

Breakfast - good, but some days the hot part could have been a bit better quality.

Onlt downside is that there are very limited services near by, no local shops in walking distance.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 31, 2012
Dear divingmikeCambridge,

We really appreciate you took the time to share with the world your experience during your visit to Hampton Inn & Suites by Hilton, Costa Rica. We are very happy to know that you enjoyed the comfort of our rooms and service.

We are going to give additional attention to your comments about breakfast area. This kind of information help us always to improve our service.

Thank you again for your comments. We are looking forward to your next visit.

Sincerely,

The Hampton Inn & Suites by Hilton Staff
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Palo Alto
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2012

This was a welcome rest after touring the country for 10 days. We were welcomed at the front desk with no problems. The staff was friendly and personable and asked about our visit to the country. The room was comfortable and clean. Good quality continental breakfast in the morning with lots of variety. Reasonable rates and free shuttle to the airport every 15 minutes. A perfect place to land before going home the next morning.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 31, 2012
Hello! PaloAltobaby!

Thank you very much for leaving your comments about your experience at Hampton Inn & Suites by Hilton Costa Rica. We are happy to know that our location was convienient for your trip and that you enjoyed our quality and services. I am going to extend your commets to our staff members.

We are looking forward to your next stay, we would love to have you here again.

Sincerely,

The Hampton Inn & Suites by Hilton – Costa Rica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Address: Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Family Hotel in Alajuela
#3 Romantic Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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