We went water-rafting with our family with Sarapiqui Outdoor Center. Whereas the rafting itself was fine, David had made (supposedly beautiful) pictures from us throughout this experience. We decided to buy these pictures, and David convinced us not to demand a disk with the pictures but to trust him that he would send them to us digitally.
What he sent us was an insult. First he sent pictures sized like stamps (such that neither printing them nor watching them on a laptop is possible), then he sent us pictures of a different group, and then he simply ignored any further requests to send us the normal-sized correct pictures. Even besides the money we paid for these pictures, we feel betrayed in our trust in David and this treatment puts a disappointing stain on an otherwise fun experience!
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