After a long trip we were picked up at the airport and within 10 minutes we were at the front gates of Portofino. It's a cute building with a Mediterranean feel. My husband, 9 year old daughter and I we escorted to one of the second floor apartments. Inside the Mediterranean color scheme continued. It was warm and welcoming. The bedrooms were a good size with closets in both. The bathroom was clean and we always had hot water. I love the open concept of the kitchen and dining area. The furniture looked new and was very comfortable. They even had a wash room with a washing machine, and it wasn't coin operated! My favorite part of the apartment was the skylight they had. It let in natural light most of the day. Although you could open the windows and get a wonderful breeze, we preferred the air conditioning. We're from the north; 80 to 90 degrees Fahrenheit is too hot for us no matter what kind of breeze is blowing.
The staff was wonderful. Those we talked to spoke English as well as Spanish of course. They offered suggestion on where to eat and shop and even offered bus tours to destinations throughout the country. On more than one occasion our guide/staff member negotiated a better price for souvenirs and dining.
The day before departing one of the staff members mentioned that we would have to pay a tax to exit the country. They explained where to go in the airport to do this and that it needed to be done prior to going through customs. We knew nothing about this tax and the information helped us save at least an hour of standing in line.
We loved the apartments and the staff went above and beyond expectations. We will definitely stay there again.
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