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All 29 Alajuela hotels

Airport Hotel Berlor: Traveler Reviews

2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
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Airport Hotel Berlor
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Ranked #19 of 29 hotels in Alajuela
Most recent review
4 of 5 stars Reviewed July 20, 2012
yr66 Vancouver, Canada
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73 reviews from our community

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Vancouver, Canada
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“Nice intro to Costa Rica”
4 of 5 stars Reviewed July 20, 2012

If you are the kind of traveler who likes to experience "local atmosphere" then you'd like this place. It's more like a bed and breakfast and you feel like you're staying at someone's big home. The beds were big and comfortable for our family of 4 (kids 11 & 14) - we had a king and two doubles, which you can't get at a typical chain hotel for a low rate. The staff were helpful and friendly, the place was clean, good air con, and the breakfast was simple and decent. It's good for an overnight stay (it was our first night in Costa Rica after long day of travel) and it's close to the airport (but since it's close to airport, planes started to pass by early in the morning, and literally the building shook. However, that's what you'd expect if you want to stay close to the airport!). Free WIFI and 10 mins free international call were nice touches. The "backyard" area was nice to sit and have our coffee in the morning, although the small pool was not very inviting. We walked about a block to a local fried chicken place the staff recommended for dinner and the food was cheap and delicious. It's a family run place and the father spoke enough English for us to order. We didn't feel that the area was unsafe...it just looks like a typical local road in a tropical country - not well lit, no real sidewalk, bumpy road.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
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Ask yr66 about Airport Hotel Berlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berlorair, Gerente at Airport Hotel Berlor, responded to this review
July 25, 2012
Good Morning I remember your kind visit, I hope you continue enjoying memories of Costa Rica, I appreciate your comments and very pleased to inform...
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Murphy, TX
1 review
1 helpful vote 1 helpful vote
“Great value, exceptional staff”
5 of 5 stars Reviewed July 2, 2012

This boutique hotel is very close to the airport and has a shuttle service. The staff at this hotel was the friendliest, most helpful I have ever experienced on any trip. Amanda and Adolfo called several different places to help us rent a car when I realized that I had reserved one for the wrong date. They also gave us there card and urged us to call them if we needed anything during our travels around Costa Rica. We are staying there the night before our return to the US and we truly look forward to the stay.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CatalinaMurphy_TX about Airport Hotel Berlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berlorair, Gerente at Airport Hotel Berlor, responded to this review
August 7, 2012
Dear Guest I have to thank you all the nice comments about your visit, we hope you come back soon

Bernal Gutierrez
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Austin, Texas
1 review
5 helpful votes 5 helpful votes
“Good "in transit" hotel, close to the airport.”
4 of 5 stars Reviewed June 24, 2012

A small place with only a few rooms, currently on a busy road with construction. Clean room, friendly staff. I booked a single and got a very small room that has a shower and toilet tucked into one corner of the room, and a TV in another corner. There is a beautiful inner courtyard with a small pool. The entrance is gated. You park outside and press and entrance buzzer. The gate will open and you can park in a small gated parking lot at the front. It would have been helpful to have a small table bedside to put my clock on, and a reading light over the bed, but I found it to be charming and safe and close to the airport - just what I needed.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask Cji_603 about Airport Hotel Berlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Airport Hotel Berlor, responded to this review
June 26, 2012
Dear Guest

On behalf of the team at our hotel I want to thank you for taking a few minutes to make his detailed criticism. We noticed that...
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Seattle, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Poor Value”
2 of 5 stars Reviewed June 16, 2012

We asked our tour company for a hotel where our shuttle bus would drop us off. They offered us Hotel Berlor. Most of the reviews seemed OK but I have to agree with twosteptweetie that this place was creepy. It is not in a good neighborhood and you are locked in behind iron gates. The rooms were small and clean. There are no restaurants within walking distance but reception did find point us to a wonderful coffee shop for lunch about a block away that served wonderful desserts and coffee. There was street construction going on making it hard to get in or out of the hotel. We were the only ones staying there but the reception staff did not want to be bothered with us. She was not friendly and acted like it was a burden to answer any of our questions. We were shocked to find out when we came for dinner that there would be no dinner. She offered no explanation. She gave us a pizza menu and told us to order. It was the worst pizza I have ever eaten but at least it was something. There was breakfast in the morning which was either cereal or the Tico breakfast which I love. The woman who cooked our breakfast did not speak any English but she was very helpful and did a great job. We managed to communicate with the small amount of Spanish we know. The shuttle to the airport did arrive on time and he did an outstanding job of weaving around on the back roads to avoid most of the construction and got us to airport on time! I would defintely not recommend this place to anyone!!!

  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Tropical_Sea_Woman about Airport Hotel Berlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berlorair, Gerente at Airport Hotel Berlor, responded to this review
June 20, 2012
Dear friend and guest of Hotel Berlor
I want to thank you for your criticism which has become a real challenge for my management
. A few months ago we faced the construction of national highway number 3, which has been a real inconvenience for both residents of Rio Segundo and our esteemed visitors. hopefully in a few weeks the project is completed and we enjoy an extraordinary route on your next visit to Costa Rica.
About the attitude of our partner in front desk, we have noted and followed up close and proceeded to re-train them and checking their availability for future guests.
I realize that the day you stayed we us corresponded to the closing day of the dinner service schedule, we have arranged alternative cook to avoid a new problem.
I see that perceived attention on certain details such as finding an alternate site for lunch and coffee and a free airport shuttle appropriate to your needs, which I appreciate you mentioned despite its drawbacks. In order to make action on our words, I suggest you contact me in your next visit to Costa Rica to give you a courtesy in your stay and can verify that your comments are valued and taken into account by our hotel.
Once again I offer my apologies and I hope to see soom

Sincerely, Gutierrez Bernal manager
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“Excellent Service. Treatment is out of this world and the owner/cheff is absolutely magnificent!”
5 of 5 stars Reviewed June 9, 2012 via mobile

This place is wonderful. I highly recommend it. Food is great, and if you'd like to be treated the way you deserve and be remembered please do not hesitate and definately consider staying at Berlor Hotel. Greatest, funnest experience and vacation ever. Make it yours also.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TrindaHannabella about Airport Hotel Berlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Airport Hotel Berlor, responded to this review
June 22, 2012
Dear Mrs Hannabella

I remember as a very demanding customer and concerned about good food,
your experience as a good taster of gourmet food, gives a special enhancement to your opinion

On your next visit contact us and we will dwell a courtesy to our dinner service.

Thanks again for taking a few minutes for your comment

Gutierrez Bernal manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Airport Hotel Berlor

Also Known As:
Airport Hotel Berlor Costa Rica/Alajuela
Address: 2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #19 of 29 hotels in Alajuela
Price Range: $
Official Description (provided by the hotel):
Airport Hotel Berlor is located 2 km east from Juan Santamaria International Colorful hotel open 24/7 for all of those travellers who look for a hotel with amenities such as:Free Wi-fi access, drop off shuttle to the Airport, air conditioner, breakfast, sale taxes, swimming pool, safe parking & Restaurant.Stay at Airport Hotel Berlor enjoy your first or last night in Costa Rica ... more   less 
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