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“This place is disgusting. Stay away.” 1 of 5 stars
Review of Hotel Internacional JM

Hotel Internacional JM
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Hotel Internacional JM
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Ave 8, Calle 2 y 4, Alajuela, Costa Rica   |  
Hotel amenities
Ranked #29 of 30 hotels in Alajuela
Frankfurt, Germany
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“This place is disgusting. Stay away.”
1 of 5 stars Reviewed February 21, 2011

Seriously, staying here is not advisable. We were brought here by a taxi driver that was paid a commission for bringing us there. We checked in and immediately checked out, losing $50 in the process but it was well worth the loss not to sleep there.

  • Stayed February 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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11 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 8, 2010

Not much to say about this shabby hotel. it was "conveniently located near the airport", and that was it.
The sheets had obviously not been changed since the last "guest" left: I checked the bed and found a piece of nail, which badly reminded me of some famous horror movie, and a few hairs dotted around the sheets. Nice. That's when you're happy to have brought with you that all-purpose sarong from India, which in that case, I used as a pillow cover.
When I complained to the receptionist about the sheets, he said they had been changed. Difficult to believe.

Apart from that, the hotel had free wi-fi (no password needed) and 3 outdated computers with Internet connection for free.
Like said in another review, a taxi dirver took me there and probably got a commission for it. I wouldn't have minded paying 15$ for spending a night there, but 30$ was way too much for a hotel of that kind of standard. Mind you, I didn't spot any cockroaches in the room, which was also bedbug-free apparently. Phew....

You can find a better place for 30$ a night and I know i would not go there again.

  • Stayed September 2010, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 16, 2008

I got off the Caribe Bus Terminal and was swarmed with "cab" drivers. I was intent on staying at another hotel and was told that since on Sept. 15 it was independance day all the roads would be closed and i would be too far away from the airport. So they recommended this place for my max $30 recommendation. It was in Alajuela which is 5 min from the airport, so I chanced getting scammed for the assurance that I would make my flight. Once cabbie who came in after me asked for his commission upfront, right in front of me. I had an ok stay except that the lady that was at the reception desk had no idea how to enter the 30 dollars into debit machine. she wound up charging me C167,000.000 ($360!US) I realized this after an hour of shopping...So i went back and had to explain to her that it was wrong, she denied it. I had a cabbie confirm it was wrong and showed her other receipts i had. What a mess. So she says she was going to enter it again, she winds up charging me again this time at a lower rate she says of C157,000.000 ($300!!) I'm like i need refund slips and refused to sign the last one. I had to get back there and show her how to refund the transaction. One was refundable the other one was not -- so i have to dispute that one with my credit card company...fun. There were two computers and wifi available free. The water was tepid. They had TV and I believe that breakfast was included, but I was leaving at 4 am so I missed it. A bonus was that it was close to the Mall Internacional, like a 7 min walk and the streets seemed a bit safer than Barrio Amon in San Jose...i.e. didn't see any street sleepers. It had air conditioning and a balcony. An ok place, but not worth the hassle to pay with a credit card. Be careful with the transactions folks!

  • Liked — air conditioning, tv, clean!
  • Disliked — check in credit card nightmare.
  • Stayed September 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Internacional JM

Address: Ave 8, Calle 2 y 4, Alajuela, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Hotel Style:
Ranked #29 of 30 hotels in Alajuela
Also Known As:
Hotel Internacional JM Costa Rica/Alajuela

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