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“OK for the price” 3 of 5 stars
Review of Hotel Mango

Hotel Mango
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Hotel Mango
500 m east from Juan Santamaria International Airport, Alajuela, Costa Rica   |  
Hotel amenities
Ranked #23 of 30 Hotels in Alajuela
Lenhart
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“OK for the price”
3 of 5 stars Reviewed March 2, 2014

Stayed here on the spur of the moment. No breakfast was offered, things must've changed recently. No bar, either. We were able to obtain beers at the front desk.The place was clean, people friendly. The bed was terrible - saggy with an eggcrate mattress that did not help at all. The front desk lady was very helpful in providing us with a good map of Costa Rica - something Toyota Rental car business down the street failed to give us. After being lost in San Jose for 7 hours, we had to get a room here to regroup for the am. Holiday Inn and Hampton down the street were totally booked. Overall - a good little place if you are on a budget.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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33 reviews from our community

Traveler rating
    3
    5
    5
    9
    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Vernon, Canada
Top Contributor
154 reviews 154 reviews
41 hotel reviews
Reviews in 74 cities Reviews in 74 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 13, 2014

We really liked this hotel, remodelled recently, very clean, ac, wifi pool tv and breaky. Only a stones throw from airport and reasonably priced. We would definitely stay again. Secure gated parking. Very friendly staff.

Stayed February 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Viejo de Talamanca, Costa Rica
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 11, 2014

I'm not sure about all the terrible ratings of this hotel, it's certainly not a 5 star experience but our room, #9, was clean, everything worked correctly, and the restaurant served a decent complimentary breakfast. Hotel Mango is located under the flight path of SJO so it's a bit noisy at times, but so are all the other hotels located along here.

Our biggest complaint was that the wi-fi was not working, apparently in the whole hotel,our laptops could not connect, neither could the lobby computer.

Breakfast consisted of coffee, with refills, fruit and a Tico plate of eggs, toast, and rice and beans. The food was good and the dining area was clean.

The lady at the front desk helped us with or cab and found us a driver that spoke English and knew San Raphael, another pleasant perk.

We've stayed there 3-4 times over the years and would again.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 6, 2013

Close proximity to SJO, but our 4:30am wake up call never came. Being so close to the airport, one would think the staff would be more attentive to the early departures. Security guard showed us the paper where the wake up call was written down, then refused to open the gate until I returned the room key, even though I was returning to the room. Eventually he let us out. Still no staff at front desk upon my return.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kissimmee, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 4, 2012

We spent one night (which was one night too many) at this hotel. We almost left as soon as we walked in but since we paid for reservations and were only there for 8 hours before our early flight, we stuck it out.

Old & creepy is the best way to describe this dimly lit, shady place. My kids were creeped out and begged us to go somewhere else. Our room was spartan at best and was filled with mosquitos. Ugh.

I am a world traveler and up for adventure but this isn't the kind of funky experience I enjoyed. The only advantage to this place was the proximity to the airport but that wouldn't be enough to ever make me go back.

Room Tip: Choose a different hotel if you want a good room!
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  • Stayed May 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2012

After flying all night we were given a nice clean room at 7AM for the cost of our 1 night stay and offered a tasty Costa Rican breakfast too! The hotel is smaller but has a nice courtyard, pool and indoor/outdoor dining. Outside perimeter walls on the property, locked entrance gate and inside door access to the rooms made us feel very secure! Very close to airport and main highway. Easy pick up for tours/taxis. The staff was always helpful, even beyond the ordinary requests. That is what prompted me to write. These people are working very hard to make a well run, comfortable hotel. We'll stay again if we ever are lucky enought to get back to Costa Rica!

Room Tip: face the pool.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Junction, Colorado, USA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed March 4, 2012

Good: The lady from the bar did actually bring us a drink by the pool, the taxi driver to the airport was on time and the a/c did work well.

Bad: The front desk tried to charge us more than the billboard outside by saying that it was an old sign, internet didn't work, the pool area is very small, no washclothes, old mattresses, burn hole in the bedspread, restaurant was closed, the shower knob was missing, there is no chain for the door, there was no breakfast/only coffee, no in-room coffee pot, there was no hangers and you could hear every noise from the hallway. And no one was ever at the front desk when you needed them.

  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mango

Address: 500 m east from Juan Santamaria International Airport, Alajuela, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Swimming Pool
Hotel Style:
Ranked #23 of 30 Hotels in Alajuela
Price Range (Based on Average Rates): $
Number of rooms: 49
Reservation Options:
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Also Known As:
Mango Hotel Alajuela
Hotel Mango Costa Rica/Alajuela

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