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“Nice Hotel, Not Far from the Campus” 4 of 5 stars
Review of Hampton Inn Tuscaloosa -East

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Hampton Inn Tuscaloosa -East
2.5 of 5 Hotel   |   6400 Interstate Drive, Tuscaloosa, AL 35453   |  
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Ranked #4 of 32 Hotels in Tuscaloosa
Nashville, Tennessee
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
“Nice Hotel, Not Far from the Campus”
4 of 5 stars Reviewed May 21, 2009

Good hotel with everything that you'd expect from a Hampton.
Nothing extra; but nothing that takes away from the stay.

  • Stayed May 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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192 reviews from our community

Traveler rating
    112
    51
    19
    3
    7
See reviews for
69
43
16
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
PEARLAND
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 24, 2008

We arrived at the hotel after midnight after a long day on the road. The front desk person greeted us like she was inviting us into her own home. She was incredibly friendly and made sure we had everything we needed before we turned in for the night. The room was very spacious and clean. The beds were the most comfortable I have ever experienced in a hotel. Will definitely stay here again when we pass through the area.

  • Liked — Great staff
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed July 26, 2008

I had a reservation for three nights at this hotel but ended up staying only one. The Internet was down the entire first evening and into the next day, and the staff had no idea what was wrong or when it would be fixed. So I checked out after the first night, checking with the desk clerk twice to make sure that she was canceling my reservation for the next two nights. And guess what? My credit card statement shows they charged me for three nights.

This place is pretty dismal. The A/C apparently was not working in the lobby and they had a fan going (it was 100 degrees outside). The breakfast was mediocre. The staff seemed ill-informed. The rooms are in need of renovation. There's no desk in the room at which to work -- just a little round table that will hold a laptop and not much else. You can do a lot better at the Holiday Inn Express, which is where I ended up.

  • Stayed July 2008, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Traveler
Top Contributor
185 reviews 185 reviews
185 hotel reviews
Reviews in 152 cities Reviews in 152 cities
208 helpful votes 208 helpful votes
3 of 5 stars Reviewed January 28, 2008

This Hampton Inn was as good as any other I have stayed in. It had everything one would expect from a Hampton. I was only here for a few hours to get some sleep and that's about it. It did seem clean and safe here but I didn't really check any amenities ie: business centre, pool et al. The bed, shower, and breakfast were all good and that's all that mattered on this day.

  • Liked — I like the Hampton's bed and breakfast.
  • Disliked — Room was little 'sparse'.
  • Stayed January 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2007

I found hotel staff to be the most courteous and friendly staff I have every encountered. The hotel room was spacious, clean and quite comfortable. The reason for my trip was not a pleasant one but the staff made it so welcoming that it brought great relief to our visit. It will now be my hotel of choice when in the Tuscaloosa area.

  • Liked — Staff
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOCA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed April 23, 2007

In my experience, Hampton properties are either a cut above the norm, or sever cuts below standard. This property unfortunately belongs to the latter. The lobby was was perfectly fine and the staff friendly and helpful. The room, though was very run down and dated. The walls had markings on them, the carpet was badly stained, the bathroom tub and tile was so old that even though it had been cleaned, still looked dirty. The sheets had rust stains, probably from the dryer, but were never changed during the 3 nights I was there. I used the ironing board, the first night, but it wasn't put away until 2 days later.

As far as location, it is fairly easy to get to, right off of 59. There are several places to get gas and food nearby. It's approximately 10-20 minutes from the University and other main shopping centers/restaurants. I did not have the complimentary hot breakfast, but there were plenty of guests who did, and it looked fine.

Overall, the stay was "ok", but I rate the property as overpriced. At just under $90 @ night, in the middle of west Alabama, I think you should get more.

  • Stayed March 2007
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tclbmhampton, Manager at Hampton Inn Tuscaloosa -East, responded to this review, July 18, 2007
We thank you very much for your feedback on your recent stay at the Hampton Inn East Tuscaloosa. We just received an "Outstanding" on our most recent Quality Assurance evaluation. Your experience certainly do not meet our expectation of operational excellence. Please know that we will take your review and do our very best to improve in each area you pointed out. Your stay does not reflect the many positive experiences we provide each day to our guests. If you would like to discuss this more please feel free to call me at 205-562-9000. We hope to have the opportunity to "Take Care" of you in the future.

Best regards - always!

Angie Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, Alabama
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2006

After visiting this hotel with my family, I had to write a review. The staff went out of their way to be sure we were comfortable. The beds were fabulous and the rooms were clean. May look as if they are on the outskirts, but jump on the interstate and you can be anywhere in Tuscaloosa within minutes. Great breakfast too. I highly recommend this hotel and plan to stay there again.

  • Stayed December 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Tuscaloosa -East

Address: 6400 Interstate Drive, Tuscaloosa, AL 35453
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Tuscaloosa
#5 Family Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Tuscaloosa -East 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Our Hampton Inn-East Tuscaloosa/Interstate is initially inviting to our guests because of the nice landscaping around our hotel. The masonry exterior provides our guests with the comfort of knowing the great quality of our hotel's structure. The covered drive in front of the hotel makes loading and unloading even more convenient for our guests. ... more   less 
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Also Known As:
Hampton Inn Tuscaloosa -East Hotel Tuscaloosa
Tuscaloosa Hampton Inn

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