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“Good Experience at Hampton Inn” 4 of 5 stars
Review of Hampton Inn Tuscaloosa-University

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Hampton Inn Tuscaloosa-University
2.5 of 5 Hotel   |   600 Harper Lee Drive, Tuscaloosa, AL 35404   |  
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Ranked #3 of 34 Hotels in Tuscaloosa
Certificate of Excellence
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good Experience at Hampton Inn”
4 of 5 stars Reviewed November 12, 2012

My family and I stayed at the Hampton Inn- University for two nights. We were pleased with the newly renovated rooms. The staff was very friendly and helpful. This is a great location if you are planning to attend a sporting event at the University of Alabama.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    190
    63
    15
    3
    5
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127
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Chatom, Alabama
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 4, 2012

This location is currently under renovations. The staff is working very hard to keep the quality level up during this time. There were few inconveniences. The lobby and my room was very nice. The bathroom was ok but it seemed a little moldy. The bedding and decor was above average, definitely an improvement. The breakfast area was nice with plenty of choices and convenient layout. The staff was appropriate but not overly nice. Good location for business on campus.

Room Tip: We had an end room. It was quiet.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Fikes, General Manager at Hampton Inn Tuscaloosa-University, responded to this review, December 4, 2012
Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and we apologize for the condition of the hotel during your stay. As you stated, we are going through a renovation at the moment. I am, however, happy to inform you that we are about 95% complete with the work. Most of the renovation work that remains should have very little or no impact on the quality of the stay for our guests. If your travels bring you back to the area, we hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel.
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Jackson, Mississippi
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 7, 2012

Mr. MS47 and I had low expectations for this hotel, as it was merely a stop to our final destination of Atlanta. To say we were pleased is an understatement. It was Friday of a home football game weekend, and the atmosphere was jovial and welcoming when we arrived late to check-in. Check-in staff was friendly and efficient, and they had cookies, popcorn and soft drinks available for all guests.

Our updated room on the first floor was attractive and clean. We enjoyed the complimentary breakfast in the morning, as well.

I get that they probably pull out all the stops for the UA alumni coming for home football games, but we were fine with receiving the great treatment. I have a feeling they are probably just as friendly and efficient when it is an average Tuesday night. We will stay at this property again.

Room Tip: I don't think all the rooms are updated yet, but ours on the first floor was great.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 17, 2012

Ee statues here for 2 nights for Bama Bound orientation. Our room was evidently not one of the newly renovated rooms but is was very nice regardless. Clean, comfortable and spacious. The breakfast was adequate. Hot oatmeal already made and very good coffee. The cookies at night are a big temptation. I love the macadamia nut cookies.
However, the best part of the stay is the wonderful, helpful front desk. We love the staff. Being college students they were extremely helpful to us. Always so pleasant and professional. The hotel is not walkable to campus but is only a short drive.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Clinton, MS
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 30, 2012

It was a pleasure staying here overnight on 04/29/2012. The front desk service was exceptional! The room was comfortable and clean. The cookies were great! Breakfast on 04/30/2012 was nice, except for the drama--the person that was servicing the breakfast area was in the kitchen area, out of sight from the dining area, but the door was open, and those of us eating breakfast were treated to her cell phone conversation about her weekend, along with all the "colorful" language she was using. I got up and went to the doorway and asked her if ti would be OK to close the door so that all of us eating would not be distracted by her "private" cell phone conversation. She barely stopped talking long enough to nod her head and say, "Sure, go ahead", and then continued with her conversation. Those who were still eating could only shake their heads. I would stay here again, but maybe skip "breakfast and a show" next time.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TCLAL_GM, General Manager at Hampton Inn Tuscaloosa-University, responded to this review, May 3, 2012
Thank you for your recent review of our property. We are always happy to receive feedback as we are always looking for ways to improve. We strive to have a friendly and clean place for our guests to stay.

I appreciate your kind words about our front desk staff and our guest rooms. I am very disturbed, however, to read your comments about our breakfast host. We are here to take care of our guests and it seems that on the morning you were eating breakfast, we failed at that mission. I assure you that I will address this incident and take appropriate action. Once again, thank you for bringing this to my attention and I hope we have the opportunity to serve you again in the future.

As always, we welcome the comments of any of our past, present or future guests. Feel free to call us any time with questions, comments, concerns, or suggestions. Our staff is available at any time and can be reached at 205-553-9800.
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Washington DC, District of Columbia
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 16, 2012

A perfectly adequate property literally hundreds of yards from the northern edge of the UA campus and off of US 82 West. It is co-located next to Baumhower's Restaurant, which is a super sports eatery that has it's roots in the community 30+ years. Baumhower's is the closest (and only) restaurant within a 2 mile radius.

The internet connectivty was excellent, rooms were clean and well maintained. Shower space in a King room was huge, water pressure was well-above average.

If you choose this property to stay at, you are closest to the women's softball venue, UA Student Athletic Center, Tennis Center and intramural fields. It's also a short drive to parking for the campus shuttle system.

Front desk staff extremely friendly and proactive. Easily in the top 5 of all properties closest to UA campus.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Signal Mountain, Tennessee
Level Contributor
246 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed April 7, 2012

Any hotel that carries the Hampton flag is going to be at least a decent place to stay, and this hotel certainly was. The breakfast was of the usual Hampton high standard, if the breakfast room was a bit small for a three-story property. Front desk staff was particularly friendly and helpful. The rooms, however, were only adequate. No outlets for the in-room coffee maker; no suitcase rack, small desk crammed directly against the bed; no tub. Now, these are not big dis-satisfiers and the rest of the room was fine--what you would expect from this reliable brand. Still, as Hamptons go, this one was probably one of the least enjoyable. I received a special rate through the University of Alabama, so I felt that I received a reasonable value for my room. But if you pay more than $100 per night, you're going to probably feel a bit overcharged. The hotel is convenient to the campus if a little difficult to find off of US 82. Bottom line: nothing here to scare you off but don't come expecting a top-notch Hampton Inn experience.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TCLAL_GM, General Manager at Hampton Inn Tuscaloosa-University, responded to this review, May 3, 2012
Thank you for your recent review of our property. We are always happy to receive feedback as we are always looking for ways to improve. We strive to have a friendly and clean place for our guests to stay.

In regards to some of your comments about the room furnishings, I am pleased to tell you that beginning in June of this year; we will completely remodel all of our guest rooms at our property. We will be doing small blocks of rooms at a time as to not interfere with the guests staying at the property. Our goal with the room renovation is to give our guests a more open feeling in the rooms as well as additional power outlets for laptops, cell phones, and other electronic devices.

We are continually adding new features and upgrading our property in order to stay competitive with other hotels in the market. We strive to be the preferred hotel in our market and we are committed to doing what it takes to take care of our guests. We just completed a total remodel of the lobby and breakfast areas and we are excited about the upcoming enhancements to our guest rooms.

As always, we welcome any and all feedback from our guests in order to make our product the best. We are not perfect but we are committed to always looking for ways to improve our product and our service. I welcome the comments of any of our past, present or future guests. Feel free to call us any time with questions, comments, concerns, or suggestions. Our staff is available at any time and can be reached at 205-553-9800.
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Additional Information about Hampton Inn Tuscaloosa-University

Address: 600 Harper Lee Drive, Tuscaloosa, AL 35404
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Tuscaloosa
#1 Family Hotel in Tuscaloosa
#4 Romantic Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Tuscaloosa-University 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hampton Inn Tuscaloosa-University is an interior corridor property. We have newly refurbished rooms, corridors and lobby. Beautifully landscaped, nicely enclosed breakfast room, outdoor pool, well-lit parking lot and conveniently located near The University of Alabama. ... more   less 
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Also Known As:
Hampton Inn - University Hotel Tuscaloosa
Hampton Inn Tuscaloosa
Tuscaloosa Hampton Inn

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