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“Great Stay” 4 of 5 stars
Review of Hotel Capstone

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Hotel Capstone
3.0 of 5 Hotel   |   320 Bryant Drive, Tuscaloosa, AL 35401   |  
Hotel amenities
Ranked #7 of 31 hotels in Tuscaloosa
Brewton
1 review
“Great Stay”
4 of 5 stars Reviewed 2 days ago NEW via mobile

Overall, I had a great experience. The location can't be beat. The front desk folks are great. They helped me and my daughter find out way around campus. The rooms were spacious and clean. The food is good. There were a few issues with the air conditioning during our stay, but the staff took care of us. I will stay again.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
San Diego
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My son and I stayed at The Capstone for college orientation. The location is perfect, the rooms fine with comfortable bedding. Their were some air conditioner issues on my floor but the helpful staff brought up fans and reduced my room rental rate, very generous of them! I would definitely stay here again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
2 reviews
5 of 5 stars Reviewed 1 week ago

Was once again a guest at the Hotel Capstone, June 2014. Ralph greeted us with his usual warm yet very professional welcome. Upon registering, he explained to us the need to use our reserved 2 double bed room, and offered as trade a suite at NO extra charge. The suite was absolutely fabulous and we felt like pampered VIPS ! We always enjoy meeting new friendly staff and during this visit, Lynn was no exception. Breakfast buffet was delicious with the addition of fresh grilled tomatoes.
From our largest needs to the smallest details, the staff and the facility exceeded our expectations.
Looking very forward to our next stay.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, Illinois
Top Contributor
112 reviews 112 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pretty, we'll appointed hotel conveniently located on the UA campus. Rooms are nicely sized and the hotel provides free Wi-fi, fitness room and outdoor pool. Beds and pillows were comfortable. Whole hotel was spotless. Hotel was quiet at night. Towels were thick and plentiful. Only downsides were the bathroom, while pretty, was extremely and uncomfortably small and they did not give me the room location I had requested. They did change my room without any problem but it would have been nice if they had gotten it right the first time. Regardless, I would stay here again and most likely will as my son is an entering freshman.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay....perfect location, great room and friendly staff. Everyone from Lynn at the front desk to Stacy in housekeeping went out of their way to make our stay memorable. We look forward to making the Hotel Caspstone our home away from home in Tuscaloosa!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartselle
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Just what I was looking for for a quick trip to the campus. Very convenient, well furnished, great experience, great breakfast. Ralph at the front desk was very attentive to our needs. Keep up the good work!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry C, General Manager at Hotel Capstone, responded to this review, 2 weeks ago
We are very appreciative of the nice review and are always happy when an associate is specifically mentioned for having provided exceptional service. We hope we may look forward to serving them again when they return to Tuscaloosa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia
Top Contributor
50 reviews 50 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect location for any UA related activities. Wonderful hospitality, great service, convenient free parking, free wifi, room service, pool. Comfortable and clean rooms. Rollaway beds available. Only three floors, hallway noise easily heard, but otherwise no complaints at all. Breakfast buffet is not complimentary, but is delicious. No valet parking, but lot is right outside hotel.

Room Tip: Away from elevators and vending more quiet. Some rooms overlook roof, so if a view is important, as...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry C, General Manager at Hotel Capstone, responded to this review, 2 weeks ago
We thank this guest for their very nice review and look forward to serving them on their next trip to Tuscaloosa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Capstone

Address: 320 Bryant Drive, Tuscaloosa, AL 35401
Location: United States > Alabama > Tuscaloosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Capstone 3*
Official Description (provided by the hotel):
Hotel Capstone is ideally located on the University of Alabama's lovely Tuscaloosa campus and offers the perfect spot for business or leisure. Plan a meeting or event with us, and enjoy 8,300 sq. ft. of meeting space. Hotel Capstone is proud to be the only full-service hotel in the Tuscaloosa area. ... more   less 
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Also Known As:
Four Points Tuscaloosa
Tuscaloosa Four Points
Capstone Hotel Tuscaloosa

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