We stayed one night, leaving on 3/14/13. The hotel was an average Comfort Suites. Not bad, and what I can remember it was clean compared to others in the Choice Hotel chain we stayed in during the month of March. We checked-in sort of late the night before. The desk clerk just did her thing. Was not the standout type, until we encountered Cathy at the desk the next morning as we were preparing to leave. What a helpful person. She gave us the directions we needed on our way to Memphis, TN. She even pulled into the conversation a salesman that was staying at the hotel that happened to stop at the counter the same time we were talking to her and they both told us what they knew about the Memphis, TN area. It was fun talking of them. We were pleased with our visit as we drove away.
I think it goes to show that many times a good experience anywhere you go oftentimes boils down to the character of the people you meet. If the hotel staff are good, the hotel experience can be, too. They will make it right for you. Now I have to write more reviews on TripAdvisor while I'm at it....and let me just say, I have some complaining to do about hotel staff within the Choice Hotel chains...enough so I question if we want to stick with being members of and choose Choice Hotels the next time we need a hotel. Thanks Cathy!
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- Also Known As:
- Comfort Hotel Tuscaloosa
- Comfort Suites Tuscaloosa
- Tuscaloosa Comfort Suites