We found this hotel online at Book.com which had some good reviews and considered as a 3 Star which is UNBELIEVABLE!! I am writing this review at check- out due to my utmost disgust with this hotel. We came to the HOWARD JOHNSON of Tuscaloosa, AL (Skyland Blvd) for a funeral in the area and staying here made our visit extremely unpleasant. First, we booked this as a King size non-smoking room but they stated when we arrived that they were out. So, we requested our money back and they wouldn’t refund us. The receptionist (Danielle) had to call the manager, who never appeared, for a King smoking which we settled for but did not want. The receptionist could see that I am seriously disabled and she did not have the common sense to tell us that they did not have elevators and I would have to use the stairs which was impossible for me. So, after coming back to her to explain this, she gave us a double non-smoking which was filthy as hell. We did not notice this until after we got through visiting our families late that night who were also in the area for the funeral. This was the condition of the room and staff: Receptionist was very unprofessional and did not know how to treat all or certain guest with dignity and respect: Used dirty towels in the bathroom, blood or lipstick on the pillow cases, one bed has a sink hole and room was not clean. So, basically we ended up with a single room for the same price. We normally look around rooms but due to our reasoning for being in Tuscaloosa we were rushing and did not expect this from a so called 3 Star hotel. We contacted their corporate office (Wyndham Hotel) who stated that they would look into this matter. Finally, Wyndham Hotels, you should be embarrassed for having this particular Howard Johnson and its employees (Manager and Danielle) represent your corporation.
- Also Known As:
- Howard Johnson Tuscaloosa
- Tuscaloosa Howard Johnson
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