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“Very clean and friendly staff!” 5 of 5 stars
Review of Centerstone Inn

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Centerstone Inn
2.5 of 5 Hotel   |   4700 Doris Pate Drive, Tuscaloosa, AL 35405 (Formerly Comfort Inn)   |  
Hotel amenities
Ranked #16 of 31 hotels in Tuscaloosa
Tuscaloosa, Alabama
2 reviews
2 helpful votes 2 helpful votes
“Very clean and friendly staff!”
5 of 5 stars Reviewed September 6, 2013

My husband works all over the country and has stayed in a lot of hotels. This is the first time I have came to stay with him because this is the cleanest and most accomodating place he has ever stayed. Either working out of town or for vacation the Centerstone Inn is a great place to stay. The rooms are clean and the staff goes out of their way to make sure you are comfortable.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 people have reviewed this hotel

Traveler rating
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    8
    1
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 21, 2013

There is a difference between clean and wiped down. This place just wipes it down. I don't mind that the entire hotel is outdated, but fix and clean your rooms! Upon arriving the room smelled of mildew. You could see the wall with the water problem had been repainted a few times, but never actually fixed. Bathroom was not clean, back of door had prints from the bottom of a shoe. Walls had little bits of reminders of previous occupants. Shower curtain rod barely hanging on to the wall. Walked around room trying not to touch anything. Small square pillows that belong on a couch are used on the beds. Don't look at the bed skirt, as it is obviously never been removed and washed. Makes me wonder about the comforter. At check out front desk will tell you that a manager will call regarding your complaints and that a maintenance request will be issued. Sadly, you can tell the clerk must repeat this line often. You can speak with the housekeeping staff in the morning, they are all smoking in front of the hotel as you leave.

Room Tip: Find a different hotel!
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Ohio
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 19, 2013

This is a working man's hotel. What I mean by that is that there are work trucks in the parking lot every evening and men on the porch area and lobby area each evening. While outside, the men do smoke and they may drink a beer or two. They've worked a long day and need to relax. The men were friendly and polite each evening when my party returned from our work at the University of Alabama.

The rooms are in moderate disrepair. Woodwork around doors needs to be replaced, tile needs to be regroute, wallpaper is peeling at the seams. The rooms are NOT dirty. They are clean...they appear dirty because the room needs updating.

The breakfast was well-stocked and the coffee was great. The price on this hotel was phenomenal. The bed was comfortable and the staff was very friendly and courteous.

I would recommend this hotel and hope the staff has the money in their budget to update a bit to give the place a cleaner image...it would certainly help everyone realize the place is clean.

Room Tip: All the rooms are pretty much the same...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinton, Louisiana
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2013 via mobile

Stayed over night here, and was very pleased. The room was roomy, clean and the beds were very comfortable.
The staff was very friendly and professional. A very good breakfast was provided.the rates were very reasonable.
Would definitely stay here again.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 31, 2013

Most of the below feedback is documented in the images i've submitted which are geo tagged. The only positive comments I have are that the room was neat (not clean) and the breakfast and bed was very good. Now for a lot of negative. Getting out of the car we were greeted by a group of 5-6 men standing at the front entrance of the hotel drinking beer. Not a good start. Walking down the hall to the room there was a heavy smell of smoke and upon entering our room there was a horrible smell of citrus deodorizer that had obviously been used to cover up a smoking room. If you look closely at the nonsmoking signs under the room numbers you can tell that they've been removed and added based on what has been booked. If you book nonsmoking you may get a smoking that's been "converted". You could also see evidence of this on the inside of the door where things had been removed there was white paint, the rest was yellow with cigarette tar. The smell was more terrible then cigarette smoke would have been and overwhelming. The carpet was filthy, it had been vacuumed but needed washing. We were woken up in the middle of the night twice, once by a man yelling down the hall and the other a door slamming. In the morning on my way to breakfast I observed a beer bottle in the hall outside of a room door and cigarette butts and ashes in the stairwell. The staff was not friendly and defended the drinkers. There appears to be a rough group of people occupying the hotel long term. We did not feel completely safe. Definitely not an award winning hotel! Home Towne Studios Tuscaloosa was much nicer and better located for a bit less money.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Zachary, Louisiana
1 review
4 of 5 stars Reviewed July 28, 2013

We have stayed at this hotel many years while traveling from Louisiana to Tennessee. The hotel name has changed quite a few times but the hotel itself has been well maintained and was very clean. Staff all helpful and the breakfast was good.

Stayed July 2013, traveled with family
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Houma, Louisiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 27, 2013

We only stayed one night here and it was a nice room. Roomy and comfortable. The hotel does need some updating, but, it was clean. I wasn't impressed with the desk staff, they just weren't very friendly, not rude, just not many people skills. Housekeeping and the young man in charge of the breakfast area were really nice and helpful. I was slightly annoyed at the fact that I had to pay to rent a safe in our room and then found out that the key for the safe was already available in our room?? The pool area could use an umbrella. We were really impressed with the breakfast!! We enjoyed the Cracker Barrel right next door...a huge plus to this quick trip.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Centerstone Inn

Address: 4700 Doris Pate Drive, Tuscaloosa, AL 35405 (Formerly Comfort Inn)
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Tuscaloosa
#4 Business Hotel in Tuscaloosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Centerstone Inn 2.5*
Official Description (provided by the hotel):
The Comfort Inn® hotel is located in western Alabama on the Black Warrior River. This Tuscaloosa, AL hotel is ideally located near the University of Alabama, Stillman College and Shelton State Community College. The Mercedes-Benz M-Class SUV assembly plant is located nearby. Lake Tuscaloosa is located five miles north of the city. ... more   less 
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Also Known As:
Comfort Inn Tuscaloosa
Tuscaloosa Comfort Inn

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