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“Surprisingly good!” 4 of 5 stars
Review of Baymont Inn & Suites Tuscaloosa

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Baymont Inn & Suites Tuscaloosa
2.5 of 5 Hotel   |   5021 Oscar Baxter Road, Tuscaloosa, AL 35403 (Formerly Jameson Inn Tuscaloosa)   |  
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Ranked #23 of 34 Hotels in Tuscaloosa
Midway, Utah
Top Contributor
70 reviews 70 reviews
24 hotel reviews
Reviews in 46 cities Reviews in 46 cities
58 helpful votes 58 helpful votes
“Surprisingly good!”
4 of 5 stars Reviewed June 21, 2013

Clean, comfortable and reasonably priced. Located just off I-20, very convenient. Jade checked us in and was very friendly and helpful. The room was small, but had everything we needed. Breakfast was good, although there were a couple of items that were all gone and they were not refilled while we were there. All in all a good place to spend the night.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this review, June 24, 2013
Dear Lynn J,

Thank you for the positive review! We do apologize that a few of the breakfast items that were missing were not restocked. We will make sure this does not happen in the future.

Baymont Inn of Tuscaloosa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
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    32
    35
    41
    24
See reviews for
81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Ardmore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2013

Very clean and modern room. great service from personel at this property. Best stay we have had in Tuscaloosa.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this review, June 24, 2013
Dear Michael G

Thank you for your review post. We strive to keep our guests happy and content.

Baymont Inn of Tuscaloosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 2, 2013

The facility was in generally poor repair: needed fresh paint, carpeting, etc. The water leaked from around the seats in the bath room sink, but worst of all, the toilet didn't flush properly and threatened to overflow the morning we left.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this review, June 4, 2013
Dear Thomas K,

We apologize for your recent stay. We were acquired by Wyndham earlier this year and many capital improvements have been slated for this property. Please visit us again once these changes have been implemented.

Thank you,
Baymont Inn of Tuscaloosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maysville
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2013

The room was reasonably priced
But it was so dirty I had to put all the sheets from
the bed on the floor to keep my kids feet from getting black from the
Nasty floors. The whole room was in need of a good
Deep clean. We where so exhausted we just felt with it.after being broke
down on the interstate for hours.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this review, June 4, 2013
Dear Adam E,

We apologize that your stay was not satisfactory. We will use your experience as a training tool for our housekeeping team members. This is not a standard for this hotel or a Baymont.

Thanks,
Baymont Inn of Tuscaloosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cullman, Alabama
1 review
3 of 5 stars Reviewed May 19, 2013

I stayed at the hotel for a coaching clinic in April. When I made the reservation, I had to give my credit card number to secure the room. They told me I could use a school check to pay for the room. When I arrived, they accepted the check and everything went well. I got my credit card statement and they charged me for one of the rooms. I have called three times over the last three weeks and have yet to get anywhere! I have never had this happen with any other hotel. I would think that you could trust people to do the right thing.

Room Tip: Don't give out credit card info
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this review, June 4, 2013
Dear Chris M,

We sincerely apologize for the way this transaction was handled and for the length of time it took to get resolved.

Thanks,
Baymont Inn of Tuscaloosa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Tuscaloosa

Address: 5021 Oscar Baxter Road, Tuscaloosa, AL 35403 (Formerly Jameson Inn Tuscaloosa)
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 34 Hotels in Tuscaloosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Tuscaloosa 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Jameson Inn Tuscaloosa Hotel Tuscaloosa
Tuscaloosa Jameson Inn

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