Overall we had a good stay. There were a few issues that we found during our stay, related mainly to housekeeping and cleanliness of the room, that I feel need to be addressed. There were huge piles of dust accumulated in all the corners of the room and behind all the furniture (lights, chairs, nightstands). It was quite apparent that housekeeping has a routine to cleaning each room and never, even on occasion, pull out any of the furniture to vacuum/dust behind it. The dust that was present had been there for quite some time. In the bathroom. the shower curtain was completely covered in mold and needed to be replaced. Between the dust in the room and the mold on the shower curtain, my family had serious issues with their allergies all weekend.
Another issue we had was the reception on the television. It was extremely grainy and had very poor reception our entire stay. On the second night of our stay, it got so bad that we couldn't even see the picture on the screen. I had to pull the desk and tv out from the wall and disconnect all the cables. I reconnected each cord one at a time and discovered that the coaxial cable connection at the back of the tv had a short in it. I was able to tighten and adjust the cable until the picture got good enough to be able to see what was on but it still was not like it should have been.
The hotel staff was very professional and accommodating. The hotel is in a great location with very easy access to the University of Alabama and its events. With a little better attention to detail on the cleanliness of the room and furnishings, this hotel would be a great place to stay and highly recommended.
- Also Known As:
- Wingate By Wyndham Tuscaloosa Hotel
- Wingate By Wyndham Tuscaloosa Hotel Tuscaloosa
- Official Description (provided by the hotel):
- Classic Design - Superior Accommodations Each of our over-sized rooms and suites are loaded with many modern conveniences; such as MP3 connectivity with our signature Wyntunes Radio, abundant work space, 32” flat screen televisions, microwave and refrigerator, and complimentary high-speed wired and wireless Internet access. Comforts of home like luxury bedding and carpet or Teragen (tm)Bamboo flooring make it relaxing and productive for business and leisure travelers ... more less
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