We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites: Traveler Reviews

2.0 of 5
4740 Norell Dr., Trussville, AL 35173
Hotel amenities
Comfort Inn & Suites
Ranked #1 of 3 hotels in Trussville
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

26 reviews from our community

    Trip type
Traveler rating
    8
    7
    6
    0
    5
Date Rating
Tennessee
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Updated but smelly!”
3 of 5 stars Reviewed August 25, 2012 via mobile

The halls smelled of smoke and we were suppose to have a non smoking room. We were relieved to walk in the room and it not smell of smoke, but it was mildewy smelling. I thought maybe it was because the room had been closed off but the smell stayed. It was clean and up dated. The bed slept good. I told the desk about the smell and I got an "ok". No sorry or offer to fix.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask coolmomma2 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anniston, Alabama
1 review
“Billing Issues”
1 of 5 stars Reviewed May 7, 2012

During my stay at this hotel, my bank card was charged three times (two of those being unauthorized charges). To date, only one of the three charges has been removed. I had originally requested a two-night stay but found out that I would not need the additional night. The front desk clerk told me that even though it was past check out time, I would be able to check out and assured me that I would only be charged for one night in which I was given a receipt stating that amount. I have spoken with the General Manager of this hotel and was told that she would check into this matter and call me back. Unfortunately, the General Manager is now not returning nor accepting my calls. Almost a week later, after checking my bank statement, I noticed that activity from this hotel was still occurring on my account. A credit for one night’s stay was applied and then taken off. I would not recommend anyone staying at this hotel. If you do, pay with cash - don’t give them your credit card information.

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Michele B about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
83 reviews 83 reviews
67 hotel reviews
Reviews in 47 cities Reviews in 47 cities
52 helpful votes 52 helpful votes
“Nice room, but breakfast needs work”
3 of 5 stars Reviewed November 10, 2011

I needed a place to stay enroute to home, and my GPS guided me to this Comfort Inn. Called ahead to make sure rooms were available, and for a place to park my tractor trailer. staff was very nice and was apologetic that I had to park on the street (no big deal to me). When I arrived, all the smoking rooms were filled, so I was upgraded to a suite at no extra charge(very nice surprise). bed was comfortable, shower is great. breakfast is another story. the hot sausage and eggs were so hard, (old), I thought I'd break a tooth. stale doughnuts, and weak coffee. I thought of complaining but the staff person was busy texting on her phone. other than that, nice place and would stay again. Almost gave this a very good, but breakfast made it average.

Room Tip: eat at McDonalds up the street.
See more room tips
  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cah3295 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncanville, Texas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Nice basic hotel, clean, friendly staff. Would stay here again.”
4 of 5 stars Reviewed October 19, 2011

Stayed one night in 2Q non-smoking room on first floor at end of hall. Used coupon from visitors center for walk-ins. Called earlier, and plenty of rooms were available. Room was very clean. Bedding and furniture are not "new" but in good shape. Bed was comfortable with 4 pillows provided per bed. Towels were soft, with plenty of counter space in the bathroom. AC cooled well. Tub TV, but picture was clear. Coffee, microwave and fridge provided, which was a plus. Breakfast was good with standard cold items plus waffles, eggs, yogart, and sausage, Eating area was very clean and well stocked. Check-out was quick and no hassle.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cindy B about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City Beach Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“DO NOT STAY HERE !”
1 of 5 stars Reviewed September 13, 2011

found blood on sheets as about to go to bed used soap in shower several palmetto bugs or roaches in hallway and one in breakfast area, cable and internet was out,, very dirty place thank goodness for cracker barrell next door for breakfast..never again

Stayed September 2011, traveled with family
Was this review helpful? Yes 2
Ask RandyandDonna about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Express Trussville
Great value on a similar hotel
Trussville, AL
3.5 of 5 stars 28 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Trussville
Trendy
Hyatt Place Birmingham / Inverness
Hyatt Place Birmingham / Inverne... 4.0 of 5 stars 114 reviews
Show Prices ABS:HotelCheckRates-d73353?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Trussville
Holiday Inn Express Trussville 3.5 of 5 stars 28 reviews Courtyard by Marriott Birmingham... 3.5 of 5 stars 26 reviews Hilton Garden Inn Birmingham/Tru... 4.0 of 5 stars 33 reviews Quality Inn Trussville 1 reviews
Show Prices ABS:HotelCheckRates-d223268?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d843426?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1486172?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d239794?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 3 hotels in Trussville, ranked by popularity

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Inn Trussville
Trussville Comfort Inn
Address: 4740 Norell Dr., Trussville, AL 35173
Region: United States > Alabama > Trussville
Amenities:
Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Trussville
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Choice Hotels, Expedia, Hotels.com, Travelocity, Venere, Tingo and Priceline so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Inn & Suites
Enter dates & see best prices* (from our partners)
Show Prices