We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel” 4 of 5 stars
Review of Holiday Inn Express Trussville

Save Saved
You added Holiday Inn Express Trussville to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express Trussville
2.5 of 5 Hotel   |   5911 Valley Road, Trussville, AL 35173   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #2 of 3 hotels in Trussville
Louisiana
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Good Hotel”
4 of 5 stars Reviewed August 18, 2013

This is a nice, standard Holiday Inn Express. The room was clean, check in/out was very easy. The hotel is close to the interstate. We had no issues come up while staying here just overnight. I would stay here again and would recommend it to others.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review, August 29, 2013
Thank you for taking the time to write a review regarding our hotel. We appreciate any feedback that we receive to help us provide better customer service and guest relations. I am happy that your stay with us was a pleasant one and that we were able to fullfull your needs while visiting with us. Our staff welcomes you back..anytime!
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

43 people have reviewed this hotel

Traveler rating
    17
    8
    10
    6
    2
See reviews for
9
9
5
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Waterford, Michigan, United States
Top Contributor
76 reviews 76 reviews
36 hotel reviews
Reviews in 46 cities Reviews in 46 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 15, 2013

This hotel is right off the interstate and it seems fairly new and the staff is very friendly. The hotel is located close to shopping and a lot of nice places to dine. The front desk clerk was very helpful.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review, August 17, 2013
Hello Louis360:

Thank you for the very kind remarks regarding your stay at our property, the Holiday Inn Express & Suites in Trussville, Alabama.

Our staff prides itself in good service and it seems that we were able to fullfill your needs while staying with us. I hope when traveling in our area, that you will stop by and see us. Let us show you our "Southern Hospitality" again!

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Biloxi, Mississippi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 27, 2013

bleach, bleach, bleach, someone at IHG should explain to the owners, (from india) how to use the proper amount of bleach,they were very friendly but they think bleach is a cure all,the bathroom the towels, the sheets excessive bleach,i explained to them as they have the family cleaning the rooms not to use so much bleach, he smiled at me and shook his head, my guess is he had no clue what i was saying, good breakfast but all IHG hotels have good breakfast. no flat screens, that was a surprise, for $114.00 a night you would think you could get a flat screen and golf channel,

Room Tip: buy a candle to kill the bleach smell
See more room tips
  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review, July 30, 2013
The team at the Holiday Inn Express & Suites would to thank you for your review of our property.

I would like to apologize for the issue you encountered while staying with us and that this problem has been addressed. We have contacted our chemical company to check the levels of chemicals which are automatically dispensed. This will be resolved.

Our property does have flat screen televisions in all of our guest rooms, but I do regret that we
did not have the channel of your choice listed in our program guide.

We are always looking for ways to make our guests enjoy their stay and we appreciate any feedback we may receive.

I hope that you will try us again on any future trip to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conyers, Georgia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 3, 2013

I have stayed here several times over the last 6 months for business and it has met my expectations every time. Clean room, comfortable bed, no issues checking in or out. Nice hotel. The intersection from Valley Road to interstate is always busy, but that isn't the Hotels fault.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review, July 12, 2013
We would like to thank you for submitting this wonderful review regarding our hotel property.
Our number one priority is guest satisfaction and we pleased that we met your expectations during your recent visit. We hope that you will stay with us again when returning to this area.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 28, 2013

Quick check in Room was clean. Ceiling fan was a nice touch. Bed was on the firm side. Bfast was normal. Convenient loc to restaurants and Harley dealership. Had easy access off of the interstate.
Had biscuits and gravy , hot pancakes, hot cinnamon rolls.

Room Tip: We had king non smoking leisure. Included a couch
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review, July 12, 2013
Thank you for writing a review for your recent visit to our property. We are pleased that you found our guest rooms and breakfast to your liking. Guest satisfaction is our number one goal and we welcome all comments to help us achieve that level of service. We hope that you will visit with us again.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pikeville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 13, 2013

We stayed here on our way home from New Orleans. The room was nice but there was a very nasty stain on the coverlet at the foot of the bed. We were very tired so we removed it checked out the rest of the bed and decided it was ok. If we hadnt been driving for 7 hours, after 5 days and nights at Mardi Gras we would of complained lol. The desk clerk was extremely nice and very helpful.

Room Tip: Check out the coverlets at the end of the bed I am pretty sure ours was not laundried I have pics I...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review, March 27, 2013
Dear Connie J,

Thank you for taking the time to post your comments. I appreciate and wish to thank you for the kind words for the desk staff. My apologies for the inconvenience you experienced over the stain on the coverlet of the bed. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, FLorida
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 25, 2013

25 minutes from Birmingham, HI Express has a center atrium so all floors and breakfast area are open. We had a third-floor King Suite which offered a side "bar" containing sink, mini fridge, microwave, and coffee maker but the bar area and storage spaces proved convenient for keeping food and drinks separate and out of sight. The suite provided a smaller than expected seating area. The wedding party chose the hotel with a group rate; the suite was additional. The complimentary breakfast offered hot items varying daily from cheese omelet, scrambled eggs, bacon, and sausage and gravy. Additional yogurt, milk, bread, English muffins, bagels, and condiments etc. Satisfying breakfast with very good coffee and flat screen TVs.

What I did not like was the smokey odor emitted from smoking rooms on the same floor as non smoking rooms. I requested deodorizer be sprayed in our room which reeked of smoke, especially in the bathroom area, from a previous guest. We were obliged and offered a change of room. With the openness of the hotel I guess smoke drifts and the odor is difficult to avoid other than in the breakfast area. The morning highway road noise is good for waking you up early so sleep quality took a hit.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review, July 22, 2013
Dear MaryEllenSelf,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It is great to hear that you enjoyed our breakfast selection. However, I apologize for the problems you encountered in your room accommodation. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Holiday Inn Express Trussville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Trussville

Address: 5911 Valley Road, Trussville, AL 35173
Phone Number:
Location: United States > Alabama > Trussville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Trussville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Trussville 2.5*
Official Description (provided by the hotel):
Great Service And Experience At Birmingham/Trussville Holiday Inn Express Hotel. The Holiday Inn Express Hotel & Suites Birmingham/Trussville has the pleasure of welcoming you to Southern hospitality. We invite you to experience the friendliness of our staff. We are nearby Birmingham City Downtown, UAB and Birmingham International Airport. Our hotel is your best choice for Birmingham Dog Track and Barber Motorsports. We are conveniently located near 1-20 & I-459. Our valued guests have free access to YMCA/health & fitness center next door with world class facilities.Well equipped rooms & suites with room to spread out and space to relax. Plus, there's great shopping, dining and entertainment at this exit. The Holiday Inn Express Birmingham/Trussville is a favorite for business and leisure visitors to Birmingham/Trussville area and we want to become your favorite too. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Travelocity, Orbitz, Tingo, BookingOdigeoWL, Despegar.com, Hotels.com, Priceline, Venere, Agoda and Otel so you can book your Holiday Inn Express Trussville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Trussville Hotel Trussville
Holiday Inn Trussville
Trussville Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Trussville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.