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Holiday Inn Express Trussville: Traveler Reviews

2.5 of 5
5911 Valley Road, Trussville, AL 35173
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Holiday Inn Express Trussville
Ranked #2 of 3 hotels in Trussville
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28 reviews from our community

    Trip type
Traveler rating
    10
    2
    9
    5
    2
Date Rating
Huntsville, Alabama
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Typical Holiday Inn Express”
3 of 5 stars Reviewed January 25, 2013

Average Holiday Inn Express. Check in was quick and easy. The room was clean and the bed was comfortable. The wifi was a little spotty on the Ipad but was fine on the laptop. Light sleepers maybe be kept away by the exit being close to the hotel. Plenty of choices for food nearby.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cwetz74 about Holiday Inn Express Trussville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review
February 10, 2013
Dear cwetz74,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the internet connection of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cartersville, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Nothing special here”
3 of 5 stars Reviewed October 12, 2012 via mobile

Check in was fast, front desk clerk was helpful. Hotel is very dated compared to other Holiday Inn Express hotels.
Wifi was unreliable. Room was clean and the shower was great with plenty of pressure.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Compman72 about Holiday Inn Express Trussville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Al
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Comfortable Stay”
5 of 5 stars Reviewed September 29, 2012

I stayed here recently on business travel and thought this hotel met my needs just fine. The room was clean and the bed comfortable. The free wi-fi signal in the room was strong and I had no issues with that. The breakfast was free and a little more than continental. The staff was very personable.

The only thing was the person I was staying with could not access the internet on the computer in the business area and there was no one available that knew how to fix it. That being said, if you bring your own PC, the wi-fi works great in the rooms.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask usaharleydog about Holiday Inn Express Trussville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookeville, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Watch out”
3 of 5 stars Reviewed August 29, 2012

This is the first time I have stayed at this hotel. I usually travel on into Brimingham. The lady at the desk was very friendly. The first room I was given had either been occupied or not cleaned. The second room was better until i got in the shower. The cleaning crew had left shampoo and soap from previous guest and the shower had hairs on the wall. The drain in the tube would not stay open The internet was very slow and the TV channel selection was laim. The only premium channel had no sound. After about two hours in this room, I was wishing I had traveled on into Birmingham.

Room Tip: The Holiday Inn at the Birmingham Airport is not bad. I have stayed there many times.
See more room tips
  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Roy A about Holiday Inn Express Trussville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Second Home”
5 of 5 stars Reviewed July 12, 2012

I routinely stay at HI-Trussville atleast once a week on business travel. The staff always makes sure to accomodate everything I need and if there's ever any problems, they always make sure the problem is resolved. Breakfast is always good, rooms are always clean, and the location is always a plus. Trussville has everything a traveler needs from Wal-Mart to a gym to nice restaurants. I recommend this hotel if you're traveling I-59. A helpful tip for health buffs- when checking into the hotel, request a pass for the YMCA from the front desk.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LifeLikeAGypsy about Holiday Inn Express Trussville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Trussville

Also Known As:
Holiday Inn Express Trussville Hotel
Holiday Inn Express Trussville Hotel Trussville
Holiday Inn Trussville
Trussville Holiday Inn
Address: 5911 Valley Road, Trussville, AL 35173
Phone Number:
Region: United States > Alabama > Trussville
Amenities:
Business Center Fitness Center Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Trussville
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Great Service And Experience At Birmingham/Trussville Holiday Inn Express Hotel. The Holiday Inn Express Hotel & Suites Birmingham/Trussville has the pleasure of welcoming you to Southern hospitality. We invite you to experience the friendliness of our staff. We are nearby Birmingham City Downtown, UAB and Birmingham International Airport. Our hotel is your best choice for Birmingham Dog Track and Barber Motorsports. We are conveniently located near 1-20 & I-459. Our valued guests have free access to YMCA/health & fitness center next door with world class facilities.Well equipped rooms & suites with room to spread out and space to relax. Plus, there's great shopping, dining and entertainment at this exit. The Holiday Inn Express Birmingham/Trussville is a favorite for business and leisure visitors to Birmingham/Trussville area and we want to become your favorite too. ... more   less 
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