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“Typical Holiday Inn Express” 3 of 5 stars
Review of Holiday Inn Express Trussville

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Holiday Inn Express Trussville
2.5 of 5 Hotel   |   5911 Valley Road, Trussville, AL 35173   |  
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Ranked #1 of 3 Hotels in Trussville
Huntsville, Alabama
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Typical Holiday Inn Express”
3 of 5 stars Reviewed January 25, 2013

Average Holiday Inn Express. Check in was quick and easy. The room was clean and the bed was comfortable. The wifi was a little spotty on the Ipad but was fine on the laptop. Light sleepers maybe be kept away by the exit being close to the hotel. Plenty of choices for food nearby.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review, February 10, 2013
Dear cwetz74,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the internet connection of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    17
    12
    10
    6
    2
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Cartersville, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 12, 2012 via mobile

Check in was fast, front desk clerk was helpful. Hotel is very dated compared to other Holiday Inn Express hotels.
Wifi was unreliable. Room was clean and the shower was great with plenty of pressure.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Al
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 29, 2012

I stayed here recently on business travel and thought this hotel met my needs just fine. The room was clean and the bed comfortable. The free wi-fi signal in the room was strong and I had no issues with that. The breakfast was free and a little more than continental. The staff was very personable.

The only thing was the person I was staying with could not access the internet on the computer in the business area and there was no one available that knew how to fix it. That being said, if you bring your own PC, the wi-fi works great in the rooms.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookeville, Tennessee
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 29, 2012

This is the first time I have stayed at this hotel. I usually travel on into Brimingham. The lady at the desk was very friendly. The first room I was given had either been occupied or not cleaned. The second room was better until i got in the shower. The cleaning crew had left shampoo and soap from previous guest and the shower had hairs on the wall. The drain in the tube would not stay open The internet was very slow and the TV channel selection was laim. The only premium channel had no sound. After about two hours in this room, I was wishing I had traveled on into Birmingham.

Room Tip: The Holiday Inn at the Birmingham Airport is not bad. I have stayed there many times.
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  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2012

I routinely stay at HI-Trussville atleast once a week on business travel. The staff always makes sure to accomodate everything I need and if there's ever any problems, they always make sure the problem is resolved. Breakfast is always good, rooms are always clean, and the location is always a plus. Trussville has everything a traveler needs from Wal-Mart to a gym to nice restaurants. I recommend this hotel if you're traveling I-59. A helpful tip for health buffs- when checking into the hotel, request a pass for the YMCA from the front desk.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Top Contributor
62 reviews 62 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 27, 2012

Stayed there for three nights and found the rooms to be average Holiday Inn Express quality. They were clean, spacious and the A/C worked well. One nice touch was a ceiling fan over the bed. Door banging at night could definitely keep a light sleeper awake. The atrium was always hot (it was upper 90's outside) and the breakfast's were good. The location isn't the best, as it's sorta isolated on a service road. There is lot's of traffic in Trussville, don't be in a hurry to go anywhere.

The staff was initially not very friendly nor welcoming, particularly a lady who appeared to be a manager. Her assistant, perhaps taking a lead from the boss, wasn't much better - but warmed nicely later and turned out to be very friendly.

All in all a nice enough hotel, no complaints.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 18, 2012

I stopped here for one night while driviving. It seemed to be a safe location very close to the highway.
The staff was nice. check in was quick. The room was clean. All The housekeeping staff that I met were very nice.
A very nice girl was running the breakfast area and made me feel at home. i will stop again next time through the area.

Room Tip: best to stay on the second floor on up. Can be a little noisy around the breakfast area
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  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Trussville

Address: 5911 Valley Road, Trussville, AL 35173
Phone Number:
Location: United States > Alabama > Trussville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Trussville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Trussville 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Great Service And Experience At Birmingham/Trussville Holiday Inn Express Hotel. The Holiday Inn Express Hotel & Suites Birmingham/Trussville has the pleasure of welcoming you to Southern hospitality. We invite you to experience the friendliness of our staff. We are nearby Birmingham City Downtown, UAB and Birmingham International Airport. Our hotel is your best choice for Birmingham Dog Track and Barber Motorsports. We are conveniently located near 1-20 & I-459. Our valued guests have free access to YMCA/health & fitness center next door with world class facilities.Well equipped rooms & suites with room to spread out and space to relax. Plus, there's great shopping, dining and entertainment at this exit. The Holiday Inn Express Birmingham/Trussville is a favorite for business and leisure visitors to Birmingham/Trussville area and we want to become your favorite too. ... more   less 
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Also Known As:
Holiday Inn Express Trussville Hotel Trussville
Holiday Inn Trussville
Trussville Holiday Inn

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